Ratings based on 129 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
traveling fansPosted Sep 10, 2014
Pros: Nice pool area ..... VERY nice desk attendants ....... breakfast was nice and the server was EVERY helpful and polite!
Cons: THE INTERNET
Hotel was great .... but as often with BW, the internet was down both days we were there. There was a computer in the office; however EVERYONE wanted to use it!!! :-(
for Everyoneby A verified traveler from Sandpoint, Idaho
Visiting Mesa VerdePosted Aug 10, 2014
Cons: Thought parking was a bit tight and crammed
Location: We spent a day at Mesa Verde.
Room was clean and comfortable. Semi-convenient to eating places. Nice enclosed pool that was detached from main facility. Room was on ground floor and close to parking.
for Familiesby A verified traveler from Illinois
Great pool and breakfastPosted Aug 4, 2014
Pros: Pool, breakfast, room were all very good.
Cons: Internet stability.
Location: The hotel is a few miles from downtown Durango, area seems questionable, but had no difficulties. Durango is great town.
The pool was great. Although it is not connected to the hotel, it is covered and has a depth of 9ft, which is great for older teens. The hot tub was excellent. The breakfast was fresh and had a good variety of choices. The beds were comfortable and the towels given were more than most hotels. The check in person was helpful and nice. The internet connection was often unstable, which became irritating.
for Everyoneby A verified traveler
Posted Jul 24, 2014
My family of 2 adults and two children, shared a double queen on the first floor (last minute request that was accommodated). The hotel is located across from the grocery store, liquor store, and 2 blocks from the river. The trolley stop was across the street. We used all of these services. It was a great stay.
for Everyoneby A verified traveler from portland, Oregon
Great location for the rate.Posted Jul 7, 2014
Location worked well for us. Hiking trail with vista views right off the hotel parking lot. River walk access 1 block away. Can walk entire path to downtown or take the free trolley. (1.8 miles). Awesome pizza and Mexican restaurants within 4 blocks.
for Everyoneby A verified traveler from louisiana
Nice place to stayPosted Jul 1, 2014
There was a small problem but manager took care of it right away!
for Everyoneby A verified traveler from SW OK
Spent the week in DurangoPosted Jun 26, 2014
Pros: Very friendly and accommodating staff
Cons: The exterior of the building could use an update
Location: Downtown has lots of shops and restaurants and good fishing is close by
The hotel is located on the north end of town on Highway 550, a very busy street, but the hotel was surprisingly quiet. This is an older hotel with a recent room makeover. The room was very spacious with a microwave and small refrigerator. The hotel is well kept and the rooms were very clean. The king size bed was very comfortable. We did not use the pool but it looked nice as we walked by. The staff was very friendly and cleaned the room daily. The breakfast every morning was excellent and well stocked. Parking was a little crowded but manageable. The only down side was there were no rooms with king size beds on the ground floor.
for Everyoneby Robert from Iowa
Short stay but comfortablePosted Jun 18, 2014
Not to noisy. Found information in room on eating places in Durango easy to find up town with map provided.
for Familiesby Kishore Shivdasani from Mumbai, India
Disappointing indeedPosted Jun 17, 2014 on Hotels.com
Not very good at all. Information at front desk was incorrect. Carpets were in very poor condition. Air-conditioning not effective and lots of noise from the airconditioner made it difficult to sleep at night. Overall a very disappointing experience. No more Best Western unless only option.
for Shoppingby Smiths from Denver
Very nice staffPosted Jun 16, 2014 on Hotels.com
Very nice and helpful staff. The freshly baked cookies were great!