Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

traveling fans

Posted Sep 10, 2014
Pros: Nice pool area ..... VERY nice desk attendants ....... breakfast was nice and the server was EVERY helpful and polite!
Cons: THE INTERNET
Hotel was great .... but as often with BW, the internet was down both days we were there. There was a computer in the office; however EVERYONE wanted to use it!!! :-(
4 out of 5
Recommended
for Everyone
by A verified traveler from Sandpoint, Idaho

Visiting Mesa Verde

Posted Aug 10, 2014
Cons: Thought parking was a bit tight and crammed
Location: We spent a day at Mesa Verde.
Room was clean and comfortable. Semi-convenient to eating places. Nice enclosed pool that was detached from main facility. Room was on ground floor and close to parking.
5 out of 5
Recommended
for Families
by A verified traveler from Illinois

Great pool and breakfast

Posted Aug 4, 2014
Pros: Pool, breakfast, room were all very good.
Cons: Internet stability.
Location: The hotel is a few miles from downtown Durango, area seems questionable, but had no difficulties. Durango is great town.
The pool was great. Although it is not connected to the hotel, it is covered and has a depth of 9ft, which is great for older teens. The hot tub was excellent. The breakfast was fresh and had a good variety of choices. The beds were comfortable and the towels given were more than most hotels. The check in person was helpful and nice. The internet connection was often unstable, which became irritating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2014
My family of 2 adults and two children, shared a double queen on the first floor (last minute request that was accommodated). The hotel is located across from the grocery store, liquor store, and 2 blocks from the river. The trolley stop was across the street. We used all of these services. It was a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from portland, Oregon

Great location for the rate.

Posted Jul 7, 2014
Location worked well for us. Hiking trail with vista views right off the hotel parking lot. River walk access 1 block away. Can walk entire path to downtown or take the free trolley. (1.8 miles). Awesome pizza and Mexican restaurants within 4 blocks.
4 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Nice place to stay

Posted Jul 1, 2014
There was a small problem but manager took care of it right away!
4 out of 5
Recommended
for Everyone
by A verified traveler from SW OK

Spent the week in Durango

Posted Jun 26, 2014
Pros: Very friendly and accommodating staff
Cons: The exterior of the building could use an update
Location: Downtown has lots of shops and restaurants and good fishing is close by
The hotel is located on the north end of town on Highway 550, a very busy street, but the hotel was surprisingly quiet. This is an older hotel with a recent room makeover. The room was very spacious with a microwave and small refrigerator. The hotel is well kept and the rooms were very clean. The king size bed was very comfortable. We did not use the pool but it looked nice as we walked by. The staff was very friendly and cleaned the room daily. The breakfast every morning was excellent and well stocked. Parking was a little crowded but manageable. The only down side was there were no rooms with king size beds on the ground floor.
4 out of 5
Recommended
for Everyone
by Robert from Iowa

Short stay but comfortable

Posted Jun 18, 2014
Not to noisy. Found information in room on eating places in Durango easy to find up town with map provided.
3 out of 5
Recommended
for Families
by Kishore Shivdasani from Mumbai, India

Disappointing indeed

Posted Jun 17, 2014 on Hotels.com
Not very good at all. Information at front desk was incorrect. Carpets were in very poor condition. Air-conditioning not effective and lots of noise from the airconditioner made it difficult to sleep at night. Overall a very disappointing experience. No more Best Western unless only option.
5 out of 5
Recommended
for Shopping
by Smiths from Denver

Very nice staff

Posted Jun 16, 2014 on Hotels.com
Very nice and helpful staff. The freshly baked cookies were great!