Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Worth the stay

Posted Apr 23, 2015
It's awesome and the pool was small but we didn't get to take a swim considering our circumstance. Wi-Fi needs faster speed though
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
Great stay in Durango. Good rates and centrally located. Clean and friendly hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Placitas, NM

Great hotel in the downtown area!

Posted Feb 19, 2015
Pros: Happy hour, breakfast, location.
Cons: We were not able to get a late check out on the morning we were leaving. The front desk said it was due to being "short staffed and full".
Location: Perfect location in the downtown area! Walking distance to lots of restaurants and shops.
We have stayed at the Strater and the General Palmer in the downtown area in year's past and this hotel tops both! It is modern, convenient, clean, and much more reasonable. The rooms are larger and the hotel amenities include a nice breakfast (scrambled eggs, sausage, waffles, plus fruits, yogurt, bagels, etc.), happy hour with each guest receiving 2 free drinks per person every night, and an indoor pool/spa that can be used year round.
4 out of 5
Recommended
for Families
by Fernandofrom London, England

Disappointed

Posted Jan 27, 2015 on Hotels.com
The hotel has marvelously friendly and helpful staff. However, the overall design, a series of rooms surrounding an open atrium containing central pool and hot tub is flawed. This central area, with no intermediary walls to isolate and stifle the immense amount of noise from all of its interior opening rooms (and in particular its suites), transfers a vast amount of unnecessary sound to each and every adjacent room. I would never stay in this hotel again. The surrounding area of Durango is extremely pleasant.
4 out of 5
Recommended
for Couples
by A verified traveler

good place

Posted Jan 6, 2015 on Hotels.com
good service, great location.
3 out of 5
Recommended
for Families
by Johannahfrom Albuquerque

Durango polar express

Posted Dec 24, 2014 on Hotels.com
It was comfy
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Within walking distance

Posted Dec 6, 2014 on Hotels.com
Ok for a night in historical Durango if wanting to stay within walking distance. Other than that, price was a bit high for what it was.
5 out of 5
Recommended
for Families
by Kathleenfrom Albuquerque, New Mexico

Great Place!

Posted Dec 5, 2014 on Hotels.com
We stay at this hotel almost every time we come to Durango and it is always a good experience!
5 out of 5
Recommended
for Families
by Raulfrom Fort Worth

Thanksgiving week in Durango

Posted Nov 29, 2014 on Hotels.com
Friendly, comfortable and well placed. In addition, the complimentary breakfast was generous and excellent quality and we received complimentary drinks for every stay day happy hours.
3 out of 5
Recommended
for Couples
by WALTERfrom FRANCE

Bonne emplacement pour visiter Durango

Posted Nov 10, 2014 on Hotels.com
Hôtel proche de la rue principale de Durango (5 minutes à pied). Bonne prestation général mais chambres un peu veillottes et datées. Un rafraichissement s'impose.