Ratings based on 794 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Loveland, CO

Visit to the Strater Hotel

Posted May 5, 2015
Pros: Wonderful history, well preserved!
Cons: When the temperature outside is hot, even in May, and rooms are uncomfortably warm and humid, we should have been told, before discomfort, about no AC
Location: Great location! Easy walk to train, to restaurants and shopping!
We loved the Victorian ambiance, the history, the attention to detail in the furnishings! 75 degree room temp. was uncomfortable as we were unable to adjust the thermostat. We found that there was no air conditioning and no remedy except to use a fan, because it was still May. Breakfast wait staff our last day, May 4, was difficult--two were sipping coffee and visiting, laughing, talking while we had no silverware, cups, no greeting, no coffee, no attention. We had to ask for silverware and got it--but still no juice, coffee etc. The two wait staff continued to disregard everyone except themselves! But other than this time, wait staff and all personnel in the Strater were enjoyable and efficient.
3 out of 5
by A verified travelerfrom Golden, CO

Nice historic hotel. Great location.

Posted May 5, 2015
Pros: The location and the history of it.
Cons: Train staff to be friendly and helpful.
Location: The location is perfect for downtown activities. We drove to Phil's World outside of Cortez to mountain bike one day and went to Mesa Verde.
We had an enjoyable stay at the Strater but expected better for the price. The headboard on my sons twin bed creaked every time he moved which made sleeping difficult. We went to breakfast Saturday morning and the juice dispenser was empty. Staff were chatting with each other and were inattentive to guests. Several guests had to go up to the staff to request water and coffee when staff should have brought it to them. The shower head in the bathroom was at a height comfortable four those 5'4" and under.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

Amazing hotel!

Posted Apr 19, 2015
Pros: Everything!
Cons: Perhaps having some small late-night munchies snacks at the bar would be great!
Location: You can walk everywhere to a very cute downtown!!!!
This place has so much history!! It's an older hotel, but it was clean with SO much character. The bartenders in both (yes, I said BOTH) bars were outstanding. We can't wait to visit again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent - Stay Here

Posted Apr 13, 2015
Pros: Everything - location, comfort of the room, size of the room, the old West feel of the hotel.
Cons: Nothing.
Location: Perfect - right in the center of town.
This was simply a great hotel experience. Large, comfortable rooms in the heart of town. Easy off-site (no charge) parking, and gorgeous, restored building - straight out of the wild West. I can't think of a reason why someone would want to stay somewhere else.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Beautiful hotel! Shower didnt drain that well but everything else was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marin County, CA

Charming

Posted Apr 11, 2015
Cons: Parking?
Loved not staying in chain hotel in the heart of Durango. Great town! Everything was clean and everybody was friendly. Great bar with live music. Only issue was parking, but in all fairness they have done the best they could considering it is a historic venue.
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming, historic hotel

Posted Apr 3, 2015
Great location! We had a lovely dinner in the restaurant.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Charming

Posted Mar 30, 2015
Location: The Steamworks Brewery has great good and beer, just a couple blocks away. Try the Cajun Boil!
If you love old furniture and hotels, this is your place. The location is great - walking distance to many shops, restaurants, etc. Elevator either doesn't work or is REALLY SLOW, so if you have lots of bags, ask for help or find a different hotel. Wander around...the theatre and old phone booths are fun.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Best place to stay in Durango

Posted Mar 24, 2015
Great experience!! Nice room Good food and drinks lovely country music at bar Wonderful cost benefit
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Laporte, CO

Beyond words! Such a dynamic experience!

Posted Mar 24, 2015
I could not get enough of this hotel. Everything in needed or wanted, was at my fingertips!