Ratings based on 59 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Mar 2, 2024 on Hotels
by A verified traveler
Posted Feb 18, 2024 on Hotels
by A verified traveler
Posted Jan 31, 2024 on Hotels
by A verified traveler
Posted Jan 15, 2024 on Hotels
by A verified traveler
Posted Dec 27, 2023 on Hotels
by A verified traveler
Posted Oct 27, 2023 on Hotels
by A verified traveler
Posted Sep 19, 2023 on Expedia
We were kept up all night by noisy neighbors (residents) who had a part next to our bedroom.
Although staff tried to help things did not improve.
Not wanting to risk this happening again we felt forced to move to a different location, despite having only used 1 of our 5 nights rental.
We were not compensated for this in any way and management failed to reach out to us, even though we’ve made at least 5 attempts to contact them.
Don’t go there. Location not good either
Comment from Hotel Management
Sep 21, 2023 by Angie, Hotel Management
Dear Julia, Kindly note that our night shift staff did assist you by reporting the noise complaint to security who addressed this with the resident. We have a zero tolerance policy for noise complaints and the area is generally very peaceful. You took it upon yourself to check out after 1 night, despite the fact that there was a resolution. The area is also one of the safest in Durban. Our reservations team have been in communication with you regarding a refund which has also been processed via Expedia. It is disappointing that you have chosen to manipulate the review system by leaving a negative review, regardless of the fact that our team assisted you.
by A verified traveler
Posted May 13, 2023 on Expedia
by A verified traveler
Posted May 11, 2023 on Expedia
by A verified traveler
Excellent stay
Posted Jan 8, 2023 on HotelsThe place is clean and well kept. The beauty was beyond our expectations. Close to the beach and restaurant. Very close to ushaka
