Ratings based on 102 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from Wales
ANice property but very poor standards of hygiene.Posted Jul 27, 2015
Booked a " feature room " the Thursday to arrive on Saturday after a 7 hour drive. Told on arrival that the wedding party that was going on had already booked the feature room and we could have an alternative room . Disappointed as the wedding had clearly been booked months if not year in advance. The alternative room was a disabled room without a bath. I had paid extra for this hotel as it had a health suite and the benefit of s bath , I have a slipped disc and a bath / hot tub were ideal after a long drive. We asked to be moved to somewhere else because if this and because the room was pretty much grubby and bland for the £130 paid. We were then taken over to the granary suite, this sounded like a nice gesture and we agreed. Up 2 stone flights if stairs and into a loft conversion with a great feature of the Mill workings in the room . However the finish and cleanliness of the room was terrible. After a 7 hour drive , moving rooms once already we were in no fit state to complain or leave at 11.30pm. The carpets were heavily stained, loads of dead spiders / cobwebs and black mold/ peeled paint around the bath. The state of the room lead us to not want to use the bath or the hot tub / pool in fear of getting ill. I complained the next morning and subsequently have received a refund of £25 from Expedia, but an email from the manager saying that the room was clean, had just been decorated and due to being an old room cobwebs were inevitable. I live in a 500 year old house an
for Business Travelersby Sandra from Scotland
Almost good!Posted Apr 29, 2015 on Hotels
This was the fourth time that I have stayed at this hotel, twice in a standard room and twice in an executive room. The hotel is good but they just let themselves down a little in various areas, something has gone slightly wrong each time I have stayed which is a shame. I suggest that anyone should check their bill carefully before checking out, and ensure that you get the standard of room that you have booked! I will be trying a different hotel the next time I am in the area.
for Business Travelersby colin from UK
not impressedPosted Mar 20, 2015 on Hotels
Disappointed to say the least ! check in ok, but then told my room was outside across the courtyard! trying to find the room was not easy, so much so I went back and asked to be put in a room within the main hotel, and got one ? when asked why this was not offered 1st.. I was told it was down to the booking... I wonder if that was meant as I booked it via Experian, rather than direct... to eat I went to the bar across the courtyard.. which honestly was like being served in a Café. stay again... NO
for Business Travelersby Sandra from Falkirk
Lovely room with loads of character but no showerPosted Feb 27, 2015 on Hotels
This was the second time that I have stayed here, both visits for 2 nights. The first time I was in a room on the first floor and found it a little noisy, so I requested a quiet room this time. I was put right up on the top floor in a lovely room with loads of character, but unfortunately it didn't have a shower. I will stay again, but request a quiet room with a shower. perhaps we will get it right next time.
for Business Travelersby A verified traveler
Nice HotelPosted Feb 13, 2015 on Hotels
Very enjoyable stay, lovely hotel with great facilities, food was not the best in the Stables where I ate but nice surroundings and I would stay here again.
for Business Travelersby Jonathan from Belper
ReviewPosted Jan 30, 2015 on Hotels
Very comfortable and quiet
for Business Travelersby A verified traveler
Good stayPosted Jan 27, 2015 on Hotels
Overall a good stay. Room service expensive.
for Business Travelersby Stephen from York
Hall Garth Hotel DarlingtonPosted Jan 19, 2015 on Hotels
This was just a overnight stay for business. The hotel setting and facilities are very good unfortunately due to the time of my visit I could not make full use of the facilities and the area.
for Business Travelersby Matthew from Himley
smart hotelPosted Jan 17, 2015 on Hotels
Nice hotel, didn't see much if it though as I was just on business for 1 night
for Couplesby A verified traveler
Posted Nov 25, 2014 on Hotels