Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from lancashire

Nice hotel. Over priced

Posted Jul 26, 2015
Pros: modern, very clean, good location.
Cons: car parking should be included
Location: cathedral, castle, shopping and restaurants.
Lovely hotel, well situated and only 5 minutes walk from the centre of the city. It is easy to find and has a large car park which is a sore point. You have to pay an extra 8 pounds per night to park on the hotels car park which i feel is a bit much on top of the price of the rooms which isn't as cheap as you can get in Durham. All in all a nice hotel but the Premier Inn across the road would be my first choice in future.
Comment from EPC
Jul 27, 2015 by Sam, EPC
Dear Guest, We appreciate you taking the time to leave feedback regarding your recent stay with us. On behalf of the entire team here at the Radisson Blu Durham we would like to thank you for your business and we hope to see you again when your travels bring you back to the area. Kind Regards, Samantha
3 out of 5
by A verified traveler

Living on reputation

Posted Jul 20, 2015
Check in staff very snooty and unwelcoming. Restaurant staff incredibly slow to clear dirty tables. One guest found mouldy bread during breakfast..there must have been 20 empty tables during a meal and none of them were cleaned in the 45 minutes we were in there. Hotel is at best a nicely decorated 3 star place. Expect to pay a fortune to use any facilities....eg £15 to 'borrow' a phone charger. Only the decoration makes this any better than the Premier Inn next door
Comment from Hotel Management
Jul 24, 2015 by Sam, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire team here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Kind Regards Samantha
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Lage und riesiges Zimmer

Posted Jul 12, 2015
Pros: Schöner Wellnessbereich mit Pool und warmen Whirlpool bis 23:00 Uhr zu benutzen.
Location: Fünf Minuten zu Fuß vom Städten entfernt mit tollen Restaurants.
Easy Check In und sehr freundliches Personal. Sehr großes Zimmer und ein sehr sauberes Bad welches keine Wünsche offen lässt. Wir würden jederzeit wieder hier übernachten.
Comment from Hotel Management
Jul 15, 2015 by Sam, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Kind Regards, Samantha Aston
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K

Upgraded !!.

Posted Jul 12, 2015
Booked for a one night stay - competitively priced against other city rivals. Room not ready for 2pm check in, so given upgrade to business class room which was a nice touch, plusher than a standard room with extras & a free mini bar ☺ Bed really comfy & breakfast was really nice too with lots of choice. Would definitely book again.
Comment from Hotel Management
Jul 15, 2015 by Sam, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Kind Regards, Samantha Aston
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland

Lovely big rooms

Posted Jul 7, 2015
The hotel room was quite big and spacious. Few issues with cleanliness (bath rails had visible dirt on), also there was loud work going on in the hotel right next to our room which we were not informed of, however the hotel was lovely and would recommend it
5 out of 5
Recommended
for Everyone
by A verified traveler from Middlesbrough

Great hotel just a short walk into the centre

Posted Jul 6, 2015
Good hotel to stay at ,staff realy good and could not do enough for you would recommend this hotel highly
5 out of 5
Recommended
for Everyone
by A verified traveler from north wales

Excellent hotel close to town

Posted Jul 4, 2015
Pros: Quiet location/ modern decor/ big rooms / great service.
Cons: Cheaper breakfasts
Location: There is a little footbridge in front of the hotel and many chains only 5min walk away where you can eat breakfast etc.
RB Durham is in a great location right next to the river. Car parking is on site and is £8/ day and you can come and go as you please. Staff were really nice and helpful. We were given a lovely room overlooking the river even though we hadn't paid for one. Have stayed in many Radisson Blus before but the room in this one were really big and all fittings looked new. Breakfast wasn't included in the deal as I guess we were on the cusp of summer holidays. .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Superb hotel in an excellent location. Staff were helpful and rooms were very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 30, 2015
Great Hotel and location happy friendly staff and cracking breakfast will definetly stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jun 29, 2015
Location: It is a short walk from Durham University.
Very nice hotel--perfect for our University Open Day visit. Lovely pea soup from the bar!