Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom durham

Ramside Hall stay

Posted Mar 22, 2015
Pros: cleanliness, beautiful interiors.
Cons: Choice of pillows - pillows were rock hard.
Location: near to home - I only live 5 miles away so didnt explore surrounding areas.
We stayed over as we had tickets to a show there, hotel is immaculate with beautiful interiors. Very helpful staff and plenty of them. Food was beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bridlington.

Ideally situated for visiting Durham or Beamish.

Posted Mar 20, 2015
Pros: Everything,
Cons: Would like to stay in one of the suites, could you do a deal for weekdays for senior citizens to enjoy the experience?
Location: Golf., great italian restaurant nearby at West Rainton. Durham and Beamish.
A great surprise upon arrival. A first class Hotel, everything went well, we didn't want to leave. Breakfast was first class.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton

Luxury hotel, perhaps needs another star!

Posted Mar 16, 2015
Beautiful hotel, inside and out. Friendly and efficient check in and check out. Beautiful room which was impeccable. We travelled with our toddler and this was the first hotel and we have stayed in quite a few to offer a bed that wasn't a "z" bed or couch conversion. Lots of extra little touches, such as magazines, water and biscuits. Breakfast was delicious , one of the best hotel breakfasts we have had, staff were attentive and friendly. It was a luxury experience. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value, Great Experience

Posted Mar 10, 2015
Location: Very close to Durham for great sight seeing. Minutes away from the A1 so good transport links.
Stayed for one night and got a great rate from Expedia. We would highly recommend staying here. It's a nice location, very friendly, helpful staff and the rooms are of a very good standard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near to Durham but close to A1

Posted Jan 19, 2015
Building work currently ongoing detracts from overall tranquil setting
2 out of 5
Recommended
for Personal Event
by Lynnfrom Shropshire

A disappointing stay.

Posted Dec 18, 2014 on Hotels.com
Very friendly staff on Reception desk: room very warm: well furnished and tea/coffee tray with biscuits and a complimentary bottle of water are provided. BUT very noisy guests returning to their rooms late at night and in the early hours disturbed sleep on a number of occasions. The hotel caters for wedding receptions etc and so be prepared for "lively" guests. New hotel leisure centre building work is going on and workmen driving machinery were in action at 7.30am on a Sunday morning. The £2 return park and ride service only half a mile away is useful for guests wanting to go into Durham City Centre where parking can be problematic.Overall: an expensive stay considering the poor quality of sleep. Premier Inn gives better value for money.
5 out of 5
Recommended
for Business Travelers
by Martinfrom Stoke on Trent

Great Hotel

Posted Nov 28, 2014 on Hotels.com
I stayed here recently for a business trip. The hotel was clean and very well presented, staff were friendly and courteous. I will definitely be returning.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West yorkshire

Brilliant reception staff

Posted Nov 23, 2014
Cons: Reception staff are amazing and the bar food was excellent
Location: Fantastic base for Durham, Newcastle and Metro at Gateshead -
This was our 4th stay at the Ramside our room was very comfortable and had a nice décor. It was just the bathroom that let it down a little ( A little tired round the bath taps and door handle) But the reception staff are some of the most helpful we ever encountered (we stop in hotels a lot with my husbands business) The bar food was excellent good value and very good quality
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St Albans

Superb

Posted Nov 17, 2014
Just a one night stay, but everything excellent. Superb room, superb food, what else does one need
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Hotel

Posted Oct 23, 2014 on Hotels.com
Excellent room and all round good customer experience