“Very friendly and helpful staff”
We chose this hotel for its proximity to Dusseldorf airport but with more affordable rates than the hotels within walking distance of the terminal. The hotel's shuttle bus from the airport is run by a company called NRW, located at the car park entrance straight across from the terminal arrivals; they leave at 15 and 45 min past the hour, so potentially you may have to wait for a while.
From check-in to leaving the staff at the hotel could not have been more helpful or friendly. The room was cleaned to a high standard and was very comfortable. We chose not to eat an evening meal in the restaurant as it was offering a buffet, preferring to use the bar which also has a food menu. The barman gave good service. One surprise though is that smoking is permitted in the bar - we've got used to being 'smoke free' in England, clearly Germany has different rules.
Our schedule also did not permit us to have breakfast at the hotel except on our last morning; we found the buffet to be very plentiful, and at 18EUR per person was good value compared with some of the eateries serving breakfast at the airport.
The shuttle back to the airport also runs to a schedule, and seats need to be booked at reception; we made use of this several times, and the receptionist remembered our room number from our arrival!
In summary, a pleasant stay in a hotel which met all our needs.