Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Rochelle, NY

We had a room in the annex on the first floor

Posted Jul 19, 2014
Pros: quiet clean
It was clean quiet and comfortable Parking was a few blocks away in St. Michael's garage. Front desk staff were very helpful. Wake up calls were on time. We did not eat breakfast at the hotel. It just goes to prove that that you can get an excellent room at a discounted rate on Expedia.
5 out of 5
Recommended
for Everyone
by Janet and David from Epworth N Lincs

Very nice hotel close to the centre of the city

Posted Jun 14, 2014
Pros: Very friendly and modern rooms
Cons: The only thing missing in the room was a set of drawers
Location: Very close to city centre, musuems and bars and restaurants
The staff were very helpful couldn't do enough for you. The room was very nice and cleaned to a high standard.
5 out of 5
Recommended
for Personal Event
by chris from London

Great location and amazing room

Posted May 8, 2014 on Hotels.com
Very clean, well located and few steps from historical city centre. The room was just amazing.
4 out of 5
Recommended
for Families
by carolina

Very well located.

Posted May 6, 2014
Pros: Location
Nice hotel but they tried to charge us an extra 100 pounds over the price booked with expedia for providing a bed for our 23 months daughter. The price in expedia does not mention that you have to pay city taxes on top. Other hotels are better value for money as they include breakfast in the price. In this hotel breakfast was charged at 21 euros per person.
4 out of 5
Recommended
for Personal Event
by Tom from Bedford

Tourist stop Try it out.

Posted Apr 22, 2014 on Hotels.com
Very nice hotel.Staff very friendly and helpful.Recommended.
5 out of 5
Recommended
for Getaway With Friends
by chris c from kent

perfect location

Posted Apr 20, 2014 on Hotels.com
good hotel, great breakfast, perfect location & lovely city to explore.
5 out of 5
Recommended
by hasontour from London

Marvelous Hotel!

Posted Mar 17, 2014 on Hotels.com
What a great little hotel, conveniently located to everything you need to be by in Ghent, the hotel staff were wonderful and friendly, our room was in the court yard, very spacious and clean would stay there again for sure!!
3 out of 5
Recommended
for Business Travelers
by Ben from Oxford

Room

Posted Mar 4, 2014 on Hotels.com
It was good. However our room in the new section of the hotel had no door into the bathroom. My girlfriend didn't like that.
5 out of 5
Recommended
by A verified traveler

Posted Dec 14, 2013 on Hotels.com
This is an excellent hotel. This was our third visit which shows how highly we rTe it.
3 out of 5
Recommended
for Everyone
by BMcC from Bristol, UK

Great location, friendly staff (but more needed)

Posted Sep 30, 2013
Pros: Location close to major tourist sites and good restaurants. Staff were always friendly and helpful - but were overstretched.
Cons: More staff required - e.g. to cover Reception AND Bar at busy times, Breakfast service AND Room Service in the morning. Better key control system.
Location: Easy walking to tourist attractions in Ghent old town centre - canals, churches, 'Adoration of the Mystic Lamb', etc.
Stayed two nights in Ghent as part of a visit to Belgium. Hotel was very convenient for many tourist sites and restaurants. Able to leave car in a public car park approx. 200 metres from the Hotel de Flandres. The hotel was let down by having insufficient staff and poor systems control. This resulted in (a) very slow service at breakfast time and (b) we received our 'welcome gift' (bottle of champagne) for our 'Executive Room - Romantic Package' stay as we left the hotel on our final morning. Because of key control problems, the (ever helpful) staff had to go out and purchase the bottle of champagne - to give to us just before we left ! Any recommendation to friends would therefore be accompanied by several caveats. (Suggest that duplicate set of keys should be available to Duty Manager at all times.)