Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Excelente ubicación del Hotel y habitaciones ampli

Posted Jan 20, 2015
Pros: Ubicacion.
Perfecta ubicación del Hotel. Habitaciones limpias y amplias.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grenoble

Hôtel top

Posted Jan 6, 2015
En plein coeur de la ville, hyper accueillant, propre, design, silencieux, spacieux... le top du top !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Big Beautiful Room!!!

Posted Dec 30, 2014
I had upgraded to a newly remodeled room and it was great! Big for us standards let alone Europe, absolutely beautiful. staff was very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore

OK hotel in city center

Posted Dec 13, 2014
We traveled to Ghent on vacation. The hotel was conveniently located in the historic district with easy access to all must see sites. The facilities are dated and despite paying for a superior room, the room was dirty and we had to ask the staff to clean the shower a second time because it was filthy. We would consider staying here again only for the convenience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel, centrally located but....

Posted Dec 3, 2014
Pros: The location
Cons: The housekeeping
Location: Centrally located and near the old town including the castle and churches.
There's a lot to like about the NH Gent Belfort. It's in a great location, central and an easy walk to the many sights and shops. The furnishings are modern and the rooms are spacious and I would say you wouldn't be going far wrong by staying here. However there were a couple of minor things that could have been better in short, the housekeeping. When we got to our rooms, in the evening, there was a tea tray outside my friends room and an empty bottle of whisky outside of mine, nothing major. As I went inside the room smelt of cigarette smoke which I should have flagged with reception but as it was late so I just let it go. The next evening when I got back to my room there was still a tea stain from the morning, the tea/sugar hadn't been replenished and the bathroom was tardily cleaned. All the above is minor but when you're staying in a nice hotel, you want the service to be perfect and not below par which I felt it was on this occasion.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london uk

Ideal Lication.

Posted Nov 25, 2014
Ideally located for access to the best & lovely parts of Gent. Stayed here a few times with my club mates and have nothing but praise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO USA

Perfect central location, friendly & helpful staff

Posted Nov 21, 2014
Pros: Expedia
Cons: Update the common area on the 3rd floor and replace carpets in rooms on 3rd floor
Location: Castle!!!! Bell tower. Churches. Boat/canal tour. Beers and shots near the canal at night.
We stayed here for 2 nights in mid-November 2014 and had a blast, we will definitely go back in the future. The staff was super friendly and nice. We came from the US and everyone spoke English. The hotel bar/restaurant staff were so nice too. We were given a very nice room on the 3rd floor. The room was clean and large, bed comfortable, and robe warm and fuzzy. I will say the hallway on the 3rd floor is very outdated and cold, and carpet in our room needs replaced. The 1st floor (which is not ground level) was more updated and modern. However, the view from our room was spectacular so it was ok. The room safe wasn't large enough to fit my husbands larger laptop, although my MacBook Air fit fine. The hotel is a very short walking distance to the castle, bell tower, boats on the canal, shopping, and one of the gorgeous churches. We got a killer deal on the room too! Ghent in general is one of my favorite places on earth, truly! I highly recommend Ghent and this hotel for a destination.
4 out of 5
Recommended
for Business Travelers
by sørenfrom Århus

Forrretningsmæssigt ophold

Posted Oct 22, 2014 on Hotels.com
Dejligt hotel i Gent Centrum. Mulighed for Parkering og efterfølgende nem adgang til restauranter, bymidte, osv.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hoogerheide

goed hotel midden in het ccentrum

Posted Oct 21, 2014
Pros: ligging, uitgebreid ontbijt
Cons: vloerbedekking in de ontbijtzaal was smerig.
Location: genoeg te doen
jammer dat je voor het ontbijt bij moest betalen. kamer was in orde, alleen hoorde je de afzuiging in de badkamer regelmatig en ook lopen in de kamer boven je hoorde je.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Buckinghamshire

Excellent location

Posted Oct 20, 2014
Pros: The location
Cons: Nothing - all came up to expectations
Location: City centre. Shopping. Sight-seeing.Tram rides. Rail stations within easy reach.
The hotel was ideally located in the heart of the old city. I was there for my son's stag weekend (he and his chums were staying elsewhere !) Close to many places of interest, fine shops and good quality restaurants.