Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by john

Nice hotel close to everything

Posted Apr 15, 2014
Location: The location is excellent for shopping, lots of restaurants , tea and coffee shops with all the Belgian delicacies. sightseeing all the major sites .
Stayed 6 nights. Everything about the hotel is good. Staff are friendly and helpful. Rooms have all the amenities and are very clean. The location is excellent, near to everything.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very central

Posted Apr 8, 2014
Pros: Central
Cons: The sinks did not drain
Location: Drink and a beautiful city
The hotel is in a great location, it is surrounded by very noisy bells, you cannot leave a window open,. The room was average but okay, breakfast very good, for a central hotel I would recommend but for style and comfort pretty average. Staff nice, don't forget the town tax too
5 out of 5
Recommended
for Everyone
by Chris from London

Good Central Hotel in Ghent

Posted Apr 1, 2014
Pros: Very central, clean and very reasonably priced.
Cons: The facade of the building is not in keeping with historical Ghent.
Location: Location is great and very central - step outside to Max's for great waffles! (afternoon only)
Had a very good stay for the weekend at this hotel. The rooms were clean and a good size and the hotel itself is very central - when you step outside you're instantly at all the main attractions. Would definitely recommend it!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 31, 2013 on Hotels.com
Comment from
Jan 15, 2014
Good evening, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Kindest reagards TOUNE Sven Front Office Manager.
5 out of 5
Recommended
for Everyone
by Judy from Wales

Excellent hotel in heart of historical Ghent

Posted Dec 2, 2013
Pros: Excellent staff and location.
Extremely friendly, knowledgeable and helpful staff. Great location close to many of the beautiful churches and Graslei area.
4 out of 5
Recommended
for Everyone
by Bill from Ghent

Novotel Gent Centrum

Posted Dec 2, 2013
Great location in the middle of city.
5 out of 5
Recommended
for Everyone
by Lesley from London

So central

Posted Nov 30, 2013
Pros: Location was brilliant
Cons: Would have liked the pool to be indoor so useable in the winter
Location: This hotel is so central you can visit everything easily. Canal trips, the fort, the churches, the museums, and the weekend markets
This hotel was great. It was right in the middle of the city, with tram and bus stops accross the road. We were only 5-10 minutes walk from all we wanted to see including sights and shopping.The hotel was spacious, very clean, and had a sauna and steam room to relax at the end of the day! the staff were friendly and accomodating. If you choose to stay here get the number 1 tram from the station to right across the road- it's a half an hour walk and is up hill!
4 out of 5
Recommended
for Everyone
by robert from wales

City centre hotel

Posted Nov 1, 2013
Pros: Does as it says on the tin ....it is central,has secure parking and is comfortable
Cons: If three in a room include cups for all not just the adults as the child could be 16
Location: In the side street off the square so easy walk along the canal or to the shops and bars or restaurants
Overnight stay in Ghent. Ideal location on the square close to shops and restaurants and the canal. Browsed the streets and had excellent food in local restaurant serving all you can eat delicious ribs. Very pretty place which deserves a longer visit to properly appreciate all it has to offer
5 out of 5
Recommended
for Everyone
by Jane from Horsham

Convenient, centrally located good hotel

Posted Oct 31, 2013
Pros: Great value stay for a family break.
Cons: I noticed other hotels lent guests umbrellas, this would be a nice touch, especially when I left mine behind.
Location: Fantastic hotel located centrally in the historic district of Gent within walking distance of all the major sites including the castle and the canal.
The family room was all set up ready for our stay. The room was comfortable and clean. I asked for and was given a quiet, top floor room, which had a good view over the nearby church and square. There was a problem with one of the lifts, which would only go to the second floor of four and it was difficult to call the other if that one was available. Breakfast was included in our deal and had a good selection of both cold and hot food.
5 out of 5
Recommended
for Families
by Adam from London

Great hotel in perfect location

Posted Oct 30, 2013 on Hotels.com
Stayed overnight and this hotel was great.