Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Nice location

Posted Mar 21, 2015
Will be great to come back in summer. Very friendly young people at the reception desk willing to help.
Comment from Hotel Management
Mar 25, 2015 by SarahW, Hotel Management
Dear Gonzalo, Thank you for your review following your stay with us, I was delighted to read that you liked the hotel and enjoyed your stay. We always try our best to ensure we meet our guest’s needs and aim high to deliver a great guest experience so I am pleased you found our staff very friendly and willing to help, this has been communicated back to the team. I look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
4 out of 5
Recommended
for Couples
by arthurfrom Barnsley

Sadly disappointed when everything else was perfec

Posted Mar 3, 2015 
Everything was perfect except food. In restaurant I was served a meal of Fisherman's Pie which was served with mashed potato on top of a piece of samon, three prawns, and a small piece of cod which milk had been added to represent a sauce. Sent back and all they did was pour it out. Not cook it properly.
Comment from Hotel Management
May 16, 2015 by Sarah Whitfield, Hotel Management
Dear Arthur, I sincerely apologise that on this occasion the meal you had in our restaurant during your stay did not meet your expectations, please be assured I have passed this on to our Head Chef who will address this accordingly. I am pleased however that you found everything else about your stay here with us at the Holiday Inn Hull Marina perfect. Your feedback is very much appreciated as it enables us to improve standards. I do hope that you will choose to stay with us at The Holiday Inn Hull Marina again soon. Thank you once again for your review. Kind regards Sarah Whitfield General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Yorkshire

Excellent hotel

Posted Feb 18, 2015
Had a lovely weekend in Hull, made even better by such a lovely hotel.
Comment from Hotel Management
Mar 12, 2015 by louise.thompson@ihg.com, Hotel Management
Dear JA, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel, I'm glad we helped make your visit to Hull a lovely one. We look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
4 out of 5
Recommended
for Couples
by Rfrom Hampshire

Good value, clean & comfortable

Posted Feb 17, 2015 
nice welcome by staff, and room was quiet and had a good view over `marina. breakfast was excellent value as included in our room. I like the sliding doors which completely blacked out the window in the room.
Comment from Hotel Management
May 2, 2015 by Sarah Whitfield, Hotel Management
Dear R, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel and staff, we pride ourselves on the service we offer to our guests & always put our guests needs first. We look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
5 out of 5
Recommended
for Business Travelers
by Krishnafrom Leicester

Kk

Posted Jan 15, 2015 
We loved our stay in this hotel.Stuff were very nice to us.The position of the hotel is great.Loved marina on the back of it and the view from the bedroom.
Comment from Hotel Management
Mar 21, 2015 by Sarah Whitfield, Hotel Management
Dear Krishna, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am glad that you had a great stay with us, enjoyed our fantastic location here on the Hull Marina and found the staff friendly and helpful. We look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
4 out of 5
Recommended
for Business Travelers
by Filippo

This traveler left a rating score only Posted Jan 14, 2015 
4 out of 5
Recommended
for Business Travelers
by Filippo

This traveler left a rating score only Posted Jan 13, 2015 
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Good central location with secure parking

Posted Jan 12, 2015
Pros: Location, comfort, excellent meals and service
Cons: Cleaning of ceilings around heating vents in dining room, it detracted from an otherwise nice room.
Location: Within easy walking distance of main shopping area and local attractions, The Deep, museum quarter, light ship,
Very friendly and helpful staff, excellent breakfast menu nothing was too much trouble.
Comment from Hotel Management
Jan 20, 2015 by Sarah Whitfield, Hotel Management
Dear Campbell, Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay, so I am very pleased that you had an excellent breakfast and found our staff to be very friendly and helpful. We look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

A good choice.

Posted Jan 9, 2015 
Stayed here ahead of meetings in Hull. The room was very comfortable and the view over the harbour was beautiful. The Hotel itself is very smart with a good bar and restaurant area. Located very close to Hull city centre but still quiet set on the marina.
Comment from Hotel Management
Mar 21, 2015 by Sarah Whitfield, Hotel Management
Dear Guest, Thank you for taking the time to complete your review, I am really pleased that you enjoyed your stay and thank you for your kind comments with reference to our hotel, our superb location here on the Hull Marina and our bar and restaurant area. We look forward to welcoming you back to the Hotel in the not too distant future. Thank you for choosing The Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel facing marina

Posted Jan 3, 2015
Good stay except that the kids bed was in bad condition
Comment from Hotel Management
Jan 20, 2015 by Sarah Whitfield, Hotel Management
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. I am pleased you had a good stay here with us, however please accept my sincerest apologies for any inconvenience caused to yourself with reference to the condition of the fold-out bed in your room. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Thank you for choosing the Holiday Inn Hull Marina. Kind regards Sarah Whitfield General Manager