Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified traveler from thurrock
Basic accommodationPosted Jul 24, 2014
Basic accommodation ok for short stay but not for weeks holiday needs a good clean not sure where the refurb was. Need more communication from staff some really good other really poor ok for money paid
for Everyoneby A verified traveler from london
Perfect for young kidsPosted Jun 22, 2014
Regardless of the reviews, it's a great short break for young kids and that was our sole purpose of our trip. Accommodation not as bad as expected, we were not expecting 5* luxury. Served its purpose!
for Getaway With Friendsby cambo from essex
not so badPosted Apr 22, 2014 on Hotels.com
Contrary to most reviews we may have been lucky but our accomodation was spotless and looked to have been recently refurbished. We had the classic accomodation. Didnt use any of the facilities of the camp as was just using it for somewhere cheap to sleep at night so cant comment on that. The bigger worry I would say was the type of people that it generally attracted.
by A verified traveler
PontinsPosted Apr 8, 2014
Cons: You have to buy bed linen and electricity for the room which is not clear when you book on Expedia and this diminishes the value of the booking.
Good facilities for young kids, but not much else. Very basic accommodation and looks like a 1960's prison camp.
Recommendedby paulus from uk
worst nightmare availablePosted Oct 30, 2013 on Hotels.com
Very bad not worth a penny
Recommendedby A verified traveler
Posted Sep 20, 2013 on Hotels.com
for Familiesby A verified traveler
You pays your money...Posted Sep 17, 2013
Pros: Price, available entertainment, proximity to beach.
Cons: Check-in not as chaotic as in high summer but the system does need to be better - as does signposting around the campus.
Location: Seaside (with caffs), superb chippie (festival seating outside), Ian Dury's favourite whelk outlet – what more could you want?
No-one is looking for a five-star experience at this creaking old holiday camp – they're looking for a cheap weekend keeping offspring entertained. Pontin's Camber Sands – again – was able to provide this, though this time the room hadn't been cleaned properly, and whoever didn't clean it properly also forgot to/didn't know how to switch the electricity back on for free use. We had to wait a while and I had to run around a fair bit to get the power up and running, but in complete fairness the girl on reception was an absolute star, and chucked in free breakfasts for us the next day. It's not five-star, it's a basic self-catering chalet, with a pool, indoor games and family-oriented entertainment to hand, and the seaside less than ten minutes' walk away. Bus service from Rye station cheap but infrequent - every two hours on a Sunday, not at all if it's sunny/bank holiday, walking 3.5 miles the only option. Otherwise, you get what you pay for, and if the kids are happy, you're happy. Praise also to the helpful member of security staff (he was perhaps Central Asian?), particularly as his British colleagues at the gate tend to be a notch above neanderthal.
Posted Sep 4, 2013 on Hotels.com
Recommendedby tony from margate
Posted Aug 31, 2013 on Hotels.com
unhelpful and dirty
Recommendedby Long Distance from Medway Towns
Poor quality not good value for moneyPosted Aug 21, 2013 on Hotels.com
Very disappoint in whole stay, didnt get room we expecting, bedding not supplied as promised when spoke to representative before we arrived and then had to pay. Water was either burning hot or freezing cold especially when using shower, sorry couldnt really use shower as couldnt regulate water, had to press button to use which lasted about 30 seconds so you couldnt get water right temp to use. They say complex refurbished in 2011 but really whole camp reminded me of 50's Hi Di Hi Camp. Some rides broken, expensive and had to wait nearly two our to use swimming pool.Overall complex needs to be brought into 21st Century and representatives need to be more pleasant and helpful,