Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
2.5 Service & staff
2.4 Room comfort
2.3 Hotel condition
They paid and stayed.
Recommendedby paulus from uk
worst nightmare availablePosted Oct 30, 2013 on Hotels.com
Very bad not worth a penny
Recommendedby A verified traveler
Posted Sep 20, 2013 on Hotels.com
for Familiesby A verified traveler
You pays your money...Posted Sep 17, 2013
Pros: Price, available entertainment, proximity to beach.
Cons: Check-in not as chaotic as in high summer but the system does need to be better - as does signposting around the campus.
Location: Seaside (with caffs), superb chippie (festival seating outside), Ian Dury's favourite whelk outlet – what more could you want?
No-one is looking for a five-star experience at this creaking old holiday camp – they're looking for a cheap weekend keeping offspring entertained. Pontin's Camber Sands – again – was able to provide this, though this time the room hadn't been cleaned properly, and whoever didn't clean it properly also forgot to/didn't know how to switch the electricity back on for free use. We had to wait a while and I had to run around a fair bit to get the power up and running, but in complete fairness the girl on reception was an absolute star, and chucked in free breakfasts for us the next day. It's not five-star, it's a basic self-catering chalet, with a pool, indoor games and family-oriented entertainment to hand, and the seaside less than ten minutes' walk away. Bus service from Rye station cheap but infrequent - every two hours on a Sunday, not at all if it's sunny/bank holiday, walking 3.5 miles the only option. Otherwise, you get what you pay for, and if the kids are happy, you're happy. Praise also to the helpful member of security staff (he was perhaps Central Asian?), particularly as his British colleagues at the gate tend to be a notch above neanderthal.
Posted Sep 4, 2013 on Hotels.com
Recommendedby tony from margate
Posted Aug 31, 2013 on Hotels.com
unhelpful and dirty
Recommendedby Long Distance from Medway Towns
Poor quality not good value for moneyPosted Aug 21, 2013 on Hotels.com
Very disappoint in whole stay, didnt get room we expecting, bedding not supplied as promised when spoke to representative before we arrived and then had to pay. Water was either burning hot or freezing cold especially when using shower, sorry couldnt really use shower as couldnt regulate water, had to press button to use which lasted about 30 seconds so you couldnt get water right temp to use. They say complex refurbished in 2011 but really whole camp reminded me of 50's Hi Di Hi Camp. Some rides broken, expensive and had to wait nearly two our to use swimming pool.Overall complex needs to be brought into 21st Century and representatives need to be more pleasant and helpful,
for Familiesby Zoe from Walton on Thames
Basic but great for what we wantedPosted Aug 20, 2013 on Hotels.com
We went to camber sands pontins as we booked it very last minute after deciding not to go camping. We didn't kno what to expect but were quite surprised with the out come. The apartment we were given was clean and the beds were comfortable enough. There was lots to do in the development an arcade, swimming pool, crazy golf,parks for very small and older kids as well as the beach being jst across the road. My 5 year old niece loved the entertainment available with magic shows and kids bingo. The only problem we had was the checking in it tells you 2 and latest 4, but if your club it's 2 and if your a popular occupant then then you can't check in till 4 but they do have entertainment whilst waiting. It just would of been nice to know before trying to get there early . Other areas near by we're nice the town of eye was a sweet town with many little cages and shops and also the fish and chip shop directly out of the pontins complex is lovely.
by jane from Staffordshire, UK
awfull!!!!!Posted Aug 7, 2013
Pros: The beach
Location: A 4 mile drive to rye town lovely...
I am not revising my review I want my money back ..awful awful ..dont expect to to change it!! And I will take action as it was disgusting!!!!! This place is recommended to no one o know!!
for Business Travelersby A verified traveler
Posted Aug 5, 2013 on Hotels.com
Recommendedby Brian from Dublin
DO NOT STAY HEREPosted Aug 3, 2013 on Hotels.com
Avoid completely. Disgusting rooms, cobwebs in dinner hall, no ashtrays, staff are arigant and rude. Avery bad place, I will never return