Ratings based on 89 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Great location. Very clean and comfortable room.Posted May 13, 2015
Pros: The décor.
Cons: Better communication amongst staff.
At check in I as not told what time breakfast would be, and although on the room key folder it said it would be from 7.30, the kitchen staff were no aware, and said they were opening at 8 am. This was a problem for me as I had to leave at 8.
for Everyoneby A verified travelerfrom Durham
Beautiful seaside viewPosted Dec 4, 2014
Pros: Great room, great view.
Cons: The breakfast was fairly so-so and quite expensive.
Location: Great seafront location. We were there for a conference.
The receptionist was friendly and helpful. The room greatly exceeded my expectations - it was a very generous size with stunning views of the pier and the sea. Breakfast was ok but probably the weak point.
for Everyoneby A verified travelerfrom London
Sea ViewPosted Nov 25, 2014
Cons: Just a bit of TLC
I was given a sea view which is fantastic even in November. The staff were friendly and helpful, the room was a bit run down in places but was clean and comfortable so no complaints there! Close to the pier where I was attending a wedding and close to the town and train station so again no complaints. The only bad thing I can say (and this depends on your standpoint) was that the heating was on too high - it was stiflingly hot! Would happily recommend this hotel.
for Personal Eventby A verified traveler
Posted Sep 17, 2014 on Hotels.com
for Personal Eventby Suefrom Staines
Great LocationPosted Aug 22, 2014 on Hotels.com
The hotel was great for our overnight stay to see the Air show. The staff were very helpful with regards to car parking. The room was very comfortable and the breakfast was great.
Recommendedby jaspsfrom cardiff
Great location - early bar closing time!Posted Aug 13, 2014 on Hotels.com
Fair quality for lowish price paid - shame the bar closed at 10.00pm on thursday and 10.30 on Friday.
for Personal Eventby dsfrom London
Interior needs attentionPosted Aug 12, 2014 on Hotels.com
The reception staff were very helpful and apart from a brief panic from them not being able to find my name on the system, I checked in pretty quickly. The exterior of the hotel is great - the building is nice and it is in a great location - but the interior of the hotel needs some serious attention. The trim on the cupboards and draws in my room had clearly broken off some time ago and were never replaced. There were painted patches on the wallpaper (can't take that long to paint a small room) and the doors in the hallways were propped open with towels, which looked pretty tacky. Door wedges are not that expensive! I would stay there again, but only if there were no cheaper alternatives.
for Personal Eventby Mariusfrom Norge
Great view, short and old bedPosted Aug 11, 2014 on Hotels.com
The staff is friendly and the hotel is lovated right at the seafront. The hotel is old and is in need of refurbishment, but the staff is friendly and accomodating. I had a room on the third floor with a terrace and gourgeous sea- view. The cleaning was not completely good, when I checked in there was hair on the floor in bathroom. But the far worst was the short worn out bed. I'm only 183 cm but the bed was to short! The breakfast is decent.
for Everyoneby A verified travelerfrom surrey
Nice hotel room in font of the sea view.Posted Aug 4, 2014
Location: shopping and beach front to relax also easy access
Car parking facilities was good and good customer service
for Personal Eventby Anthony Mclfrom Epsom, Surrey
Lovely building, Fantastic locationPosted Aug 4, 2014 on Hotels.com
The stay was fantastic overall, the building is lovely to look at from the outside with a nice entrance and a old timey gate closed elevator. The staff was all very friendly and professional and on the 2 times i needed assistance they was more then happy to provide it with speed and a smile. The condition of the room was a let down with a shower that had some pressure problems and some odd damp/staining in one of the corners, my only real concern was on our balcony there was some cable piping that was missing its cover on the junction box - they came and got someone to put a new cover on as soon as I called it down to reception so it was not a problem but it being missing put a ? in my mind. I would come and stay here again, location is a 2 min walk from both the Pier and the Bandstand and from our balcony we got good free seats to the music being played there every night of our stay.