Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
74% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Kent

Great location but expensive for what it offers

Posted Feb 23, 2015
The only positive feedback is that the hotel is in a great location. However the room was very dated, smelled of wet paint, carpets in tatters, bathroom was not cleaned properly, eg shower head was not functioning as well as it should, toilet did not flush properly, spider in the bath tub, etc. I would not be going back anytime soon.
1 out of 5
by A verified traveler

Possibly the worst hotel experience ever!

Posted Feb 23, 2015
Pros: NOTHING!!!!
Cons: EVERYTHING - READ MY COMMENTS!
Location: Brighton will always have plenty of things to do and I think this is why such shabby excuses for hotels still exist in the area!! Daylight robbery.
Upon arriving at the hotel, it became quite apparent that it looked nothing like the picture and there was scaffolding all around the building. Also there was no parking available on site so I waited in the car outside whilst my partner checked us in and the staff gave him details of a car park which was apparently "5 minutes" away, which infact was a good 20 minute walk away through a busy shopping high street with our cases at the cost of £26.00 per night additional to the price we had already paid! The price for one night - excluding breakfast was £146.00 in itself!!!!! When we got to the room, it was dark, dingy with one very narrow window in the corner with a view onto scaffolding and a bus stop, very basic features, none of which worked. So lets start the door had dropped in the bathroom, the sink kept blocking, there was no shelf to put my toiletries on. TV did not work, bedside lamp was broken, light above mirrors in bathroom light didnt work. No space on dressing table to put makeup etc on. They only provide 2 tiny towels. I phoned concierge to complain and the shift manager was unable to deal with anything except provide a tv technician who fixed the tv which worked for about 1/2 hour then went fuzzy again and provided us with an email address. They offered us late check out as compensation and seemed to have no authority whatsever to provide any other "fixes" at that time. Finally the wider decor was non-matching, chipped paint on doors and pretty poor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Excellent location for all amenities.

Posted Feb 18, 2015
Pros: Very clean Freedom to come and go as you please.
Cons: Wifi connection is very poor. Smokers stand on the hotel entrance steps smoking which is very off putting should have allocated space. Toast is cold
Location: Excellent location for shopping and sight seeing.
Very clean hotel Toast for breakfast is always cold and the bread is very thin. As a vegetarian more fruit options would be welcome for breakfast.
1 out of 5
by A verified travelerfrom Bexleyheath, Kent

I'd rather have camped on the beach...

Posted Feb 17, 2015
Pros: Absolutely nothing. Please do not be too tempted by its location - there is absolutely nothing going for it.
Cons: Everything could be improved.
Location: The location is fantastic but please remember your comfort before booking this hotel. We put up with it simply because we were only staying the night.
We booked a double room for a valentine's getaway (for just one night) through Expedia. When we arrived at the hotel, we were told that we had a twin room. Having paid £135 for just ONE night, there was no way we were going to let that happen so eventually protested our way to a "recently furnished room" that was available if we could "put up with the smell of paint." As this appeared to be our only choice, we accepted and made our way to our room. We had a sea-view double. Good right? Being so close to Brighton, we were the envy of the travellers! WRONG! Our room was surrounded by scaffolding and workmen were working on the hotel from 8am-4pm. ( We were not told this by either Expedia or the hotel itself until we arrived into our room ). The room offered very little for a £135-a-night room; tea making facilities, yet, no drinking water and the included breakfast was the least you'd expect and almost completely unappealing to vegetarians. (unless you fancy beans on toast, perhaos) The staff seemed very unapproachable, stern-looking and dismissive. The manageress is the worst manager I have ever come across. Accusing us of lying about our booking by saying that " I have the details of your booking here ", even though I had the details of the booking with me. Very dismissive and did not want to exert any energy arguing with us so fobbed us off with paint room. Very, very disappointed and would rather travel further for a more comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom leon, españa

es un hotel muy agradable, limpio

Posted Feb 7, 2015
Pros: la atencion, y la comodidad
solo estuve tres dias pero la estancia fue muy agradable, no hay ruidos, confortable, para recomendar,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom dudley

Adequate

Posted Feb 6, 2015
The hotel was nice bed was a little hard but manageable shower was not great it lacked pressure but overall was good value for what we paid.
1 out of 5
by A verified travelerfrom London

Hotel very outdated

Posted Jan 4, 2015
Hotel very outdated inside and out , staff not friendly, breakfast awful. One night was enough. Good points: Room was warm.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Guildford

Awesome views... good value!

Posted Dec 29, 2014
Pros: Atmosphere, the seaside view, the staff attitude
Cons: Noise isolation
Location: Brighton Pier - city center, gay bars, carussels
It was quite a nice experience, friendly and understanding stuff, got a clean room at the seaside for the best price I could've paid!
1 out of 5
by A verified travelerfrom basingstoke

Not happy

Posted Dec 16, 2014
We came Brighton for a weekend break to visit our new grandchild. We was very disappointed with the room. We was pleased that when we arrived we had a jacuzzi but found out later that day it didnt work. The smell of damp through out the whole hotel. Breakfast was very poor and not very hot. Like we said we are very disappointed with our stay and will not be staying at these hotels again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rovereto

Albergo molto accogliente, bello, vicino al mare

Posted Dec 12, 2014
Ottimo per trascorrere poche giornate. L'unica cosa brutta sono le camere che al di fuori si sente tutto! Ma per il resto va tutto bene!