Ratings based on 1,044 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel to stay and in the perfect area

Posted May 19, 2015
Had a lovely stay, food, drinks and staff were amazing :-) We had one night of no HOT water and had to complain but we had a letter to the room to explain with full apologies ( to discuss with the Hotel ! ) Over all a great hotel and very well looked after
5 out of 5
Recommended
for Couples
by A verified travelerfrom Suffolk UK

Posted May 18, 2015
Fantastic sea front location - close to most the Lanes and other attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Pros: Ambience
Great location, excellent staff, beautiful room. Really enjoyable stay and will definitely stay again.
2 out of 5
by A verified travelerfrom UK

Poor value for money

Posted May 12, 2015
Public areas very smart; room ok but noisy from air-con. No mini-bar, only instant coffee
3 out of 5
by A verified travelerfrom Dubai

Hotel has seen better times!

Posted May 11, 2015
Pros: Bedrooms are good and well laid out
Cons: Service, Reception, Eating Areas, Maintenance.
Location: Brigton is a really good place with charming street and artisan culture. Really fab place.
Great location. The Grand Hotel has seen better times. A little rundown and does not exude any exclusivity. Service is matter of fact but not engaging - looks like the Hotel is also full with mass bookings and tour operators! On arrival, Valet parking was poor, reception area full of people waiting, not really pleasant. Had coffee in main foyer with a great view but needed to wear coats as heating was off! Rooms are nice and comfortable and have been upgraded recently. Comfortable bed. Breakfast was good with a wide choice. This is a four star hotel moving towards 3 star - what a pity - Should be a top class Hotel.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 11, 2015
Very pleasant stay .room comfortable.. Excellent service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location

Posted May 8, 2015
Enjoyed the stay - quite a busy hotel though. We got a good deal through expedia
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Top Notch

Posted May 3, 2015
Pros: The scrambled eggs at breakfast were superb.
Cons: Squeaky floorboards, or suchlike, in the corridor outside room 334 need to be sorted.
The afternoon tea was lovely, the room was perfect. I love the charm of this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North London

Fantastic Service.

Posted Apr 28, 2015
Pros: I refer you to the previous comments
Cons: I found the colour scheme in the bedroom just a little drab and would have liked it to be just a little brighter and more vibrant.
Location: Street markets in the old town
From the time of mentioning to the hotel receptionist that it was my partners 50th birthday in a few days time, the outstanding service was truly fantastic and this included, a complimentary bottle of white wine being sent up to the bedroom. Some of the restaurant staff singing happy birthday at the table after dinner to my partner. The singing pianist in the hotel lobby. and the wonderfully helpful and cheerful attitude in general from all those staff we came into contact with. It was a great first experience of the Grand Hotel and definitely one I would very much like to repeat. My only regret is that given the fact that i am unemployed, i could not afford to reserve one of the bigger rooms with sea views
4 out of 5
Recommended
for Everyone
by A verified travelerfrom croydon

Love this hotel

Posted Apr 25, 2015
Have stayed here many times and we love it. Was attending a friends wedding here and stayed for 2 nights. Unfortunately the room we were allocated , though close to the bride which was very convenient as I was a bridesmaid , must have been the smallest room in the hotel. It was very dark and dingy although spotlessly clean. I did not ask to be moved as like I said it was very convenient for the wedding day preparations which was just aswel as it would have been a squeeze for my hubby and myself to get ready at the same time. The room was 334 . This will not put me off returning but I shall request a larger room next time.