Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Personal Eventby Tom from Boston, MA
Convenient location in center of townPosted May 28, 2013 on Hotels.com
Very warm and friendly service. Good location, and good advice for which tour guides to use.
for Everyoneby A verified traveler from California, USA
Very Hospitable and ComfortablePosted Apr 25, 2013
Pros: Very helpful with planning once I arrived, and helped to facilitate my activities.
Cons: I wish the in-room safe were bigger.
Location: It is a good central location that is close to restaurants and shops.
I very much enjoyed my stay at Tauraa. Edith and Bill, the owners, are fantastic, and were very hospitable. The hotel picked me up at the airport and drove me around Hanga Roa before checking in so I could get a sense of the town. When we got to the hotel we chatted about what I wanted out of my visit to Easter Island and Edith arranged for my tours. Everything was smooth and easy. The room was quite nice and comfortable. The staff was friendly and warm too. Breakfast was provided each morning and prepared individually (no buffet). The tours were fantastic! They were both private all day tours, were very informative, and were tailored to my priorities.
for Familiesby A verified traveler from Portland, OR
Personal TouchPosted Mar 22, 2013 on Hotels.com
We really enjoyed our stay at Taura'a, primarily because of the terrific care that owners Edith and Bill provide their guests. The rooms are a bit rustic, and hot water was erratic, something that we came across frequently in our travels in South America, but those minor inconveniences were more than offset by the pleasure of connecting with our hosts, enjoying the delicious, healthy, home-cooked breakfasts, and easy access to downtown Hanga Roa. We thoroughly enjoyed a lengthy chat with Edith about growing up on the island and the culture surrounding her large, extended family.
for Familiesby Vlad from NY, USA
be ready for a surprizePosted Mar 21, 2013 on Hotels.com
The only drawback is a very pushy owner, who want all business to stay within her 22-strong extended family, from car rent to tours. Breakfasts - as everybody report - are very good with fresh fruit. But their coffee is as horrible as in the rest of Chile. The main problem is that the owner does not respect exchange rate. You either have to pay cash in US$ or she will charge you 500 Chilean pesos per 1US$ - 6-7% above the current exchange rate. No way out is available. So - either bring US$ cash or prepare to pay 6-7% higher price that you got from Hotels.com or other internet website.
for Everyoneby A verified traveler
I would stay here againPosted Feb 24, 2013
This is a nice place to stay, right in the heart of the only town on the island. The owners were friendly and helpful, with one exception. Prior to our arrival a rental car and scuba dives were to be arranged, but this never happened. I would recommend you contact the rental car places and dive shops and do it on your own. In addition, they forgot to meet us at the airport upon arrival, and we had to take a cab. However, they later went way beyond what was needed to help us in all sorts of ways. The hotel is overpriced for what it is, but everything on the island is like that. The tours they arranged with Larry were excellent. Breakfast was cooked to order and good-always a fresh fruit smoothie, fresh fruit on the side, fresh coffee or tea, and depending on the day either eggs cooked your way, omelets, or pancakes.
for Everyoneby A verified traveler from Seattle WA
Lovely Hotel a Short Walk to TownPosted Feb 14, 2013
This was the perfect place for us on Easter Island--relatively quiet (OK there are roosters nearby), close to the center of Hanga Roa, and really close to LAN office, some great restaurants (3 minute walk). Our lovely room (one of about 10)that overlooked a colorful garden. There was a ceiling fan, refrigerator, lovely breeze and seating on a small veranda overlooking the garden. Edith, the owner, is a pleasant Rapa Nui businesswoman. She also offers Easter Island tours with some local guides if you want them; we opted to explore the island on our own. Edith is not there most afternoons or in the evening; she can give you info about the island but don't expect her to help with your flight, luggage or boarding pass issues. Breakfasts are a leisurely affair starting at 8:30--fresh warm bread, lovely egg dish and fruit. Perfect place for our 4-1/2 day stay on the island.
Posted Feb 1, 2013 on Hotels.com
Right in the middle of townPosted Jan 29, 2013 on Hotels.com
This is a basic hotel about 10 rooms walking distance to everything in town. They ran their own tours which were well run and very informative. The husband ran the tours and did a great job. The wife runs the hotel and sometimes is a little hard to deal with. Breakfast is included and is usually very good.
for Getaway With Friendsby Vacationer
Warm, Wonderful Staff and Spotless Rooms!Posted Jan 16, 2013 on Hotels.com
I can't say enough about how genuinely warm and welcoming all of the staff at this hotel were. The hotel provides transportation to and from the airport. The rooms were spotless and spacious, and well-designed to allow for cooling airflow in the hot weather. The gardens surrounding the hotel were very beautiful and well maintained, and provided a very relaxing and enjoyable atmosphere after a long day of sightseeing. The breakfasts were far above anything else I have had travelling in Chile - delicious, filling, and always included wonderful fresh fruit. I highly recommend the tours that the hotel offers, they were well-paced, thorough, and very reasonably priced. There is a wealth of information in the tours that you would simply not get trying to tour around yourself. I can't recommend this hotel enough - a must stay if on Easter Island.
for Everyoneby Neil from Piedmont, CA, USA
Isle of Pascua place to stayPosted Dec 18, 2012
Pros: Edith makes you feel like you're part of her huge extended family.
Cons: The ladies in my family had a little trouble with the hot water and perhaps a bit more reading light might be nice.
Location: Right on the main drag, but away from most of the activities and noise.
I can't say enough about the hospitality of Edith and her husband Bill. Talk about service: Edith will go out of her way to make everything more comfortable, help plan tours, and even drive you to the bank to convert money. The breakfasts are simply delicious and different each day. I don't think there's anything that the staff at Taura'a won't do for their guests. If you take one of their tours along the south coast, try to arrange to have China lead it, she is incredibly knowledgeable and enthusiastic. Enjoy your stay