Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Happy with Premiere Hotel East London

Posted Jan 29, 2014
Pros: Restaurant Staff
Cons: kill the little blue lights that stay on at night in the rooms and the kitchenette had nothing in it. Put a microwave and some dishes in the cupboards
Location: Beach
I spend 5 days over Ironman 70.3 event and I was very happy with the property. The food prepared at the restaurant was always perfect. The service was beyond expectations and the location is good. If I was to say there were draw-backs, they would be: no WIFI the whole time and no other options available, which was tough for work; the pool on the 4th floor is jammed up against the bar/restaurant and provides little privacy if you want to relax at the pool.
4 out of 5
by Caroline Hampus from Sweden

This traveler left a rating score only Posted Dec 25, 2013 on Hotels.com
5 out of 5
for Everyone
by Dinga from Johannesburg

Nice location to the beach and all amenities

Posted Jun 19, 2013
Pros: Fresh and clean
Cons: Nothing
Location: The beach is nearby but I did not have time to experience it.
Arrived late at night and left very early in the morning; did not use the facilities other than the hotel room.
5 out of 5
for Overnight Stay Before Destination
by tom from germany

Great Place

Posted Mar 14, 2013 on Hotels.com
Awesome people!
4 out of 5
by Alan

On the beach

Posted Oct 29, 2012 on Hotels.com
Nice place to stay. Unfortunately electricity off in the rooms in the morning so no shower etc. Lifts did work however. The seafront is a bit untidy and not somewhere to walk after dark
2 out of 5
for Everyone
by A verified traveler from London, UK

Disappointing but where would be better in EL?

Posted Jan 24, 2012
Pros: Decor was modern, spacious
Cons: Lack of security, poor service, poor breakfast, noisy individual room aircon
Location: Not a destination for holidays I'd imagine... more of a place to stay if you have to be there for a reason.
Killed two cockroaches found in my bathroom of a morning. Reception staff were very good and tried their best to accomodate me. The waiter in the bar couldn't wait to get rid of me, thrusting the check in front of my nose after every drink whilst not ever sorting out the snack I asked for despite saying he would. It took 3h for a cereal/soup bowl to be delivered to my room one afternoon (needed as I had a 4am start and breakfast didn't start until 6am). I walked in to my room to find the patio door leading on to the communal terrace wide open, anyone could have walked in to my room and taken anything from it. Having not stayed in East London before I'm not sure if this is just best of a bad bunch or whether I should try somewhere else should there ever be a next trip to EL (unlikely) As a Premier branded hotel, you expect more... it over-promised and under-delivered.
4 out of 5
by A verified traveler from Long Island, NY

Probably the only place in East London if you must go

Posted Nov 3, 2011
Location: None.
We drove around South Africa on a JNB-Kruger-Drakensburg-East London-Knysna-CapeTown-Kalahari-JNB roundtrip. East London was not on our map but we needed a place to stay overnight between Drakensburg and the Garden route. East London was the only place we could find. We researched various hotels in East London and this was the only one which seemed acceptable. The hotel is very nice. The room was clean and very comfortable. Unfortunately, the service in the restaurant was extremely slow. We eventually had to walk away from our table to induce someone to give us the check. The only other negative is that East London itself seems a bit shady. There was a security guard at the entrance to the complex during day but when we left in early morning there was no one and the gate was unmanned!!