Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Mostly Satisfactory

Posted Apr 7, 2015
A pleasant enough place with an appropriate level of comfort for price. Staff helpful and polite. Restaurant was satisfactory - but waitress a bit confused. Room service was not satisfactory at all.
Comment from Hotel Management
Apr 13, 2015 by Desmond, Hotel Management
Dear Traveller, Thank you for the review as posted here. I have read you comments and although you enjoyed your time here, I apologize for the room service that let you down. This will receive my attention to ensure we get it right. I look forward to your next visit. Kind regards Desmond GM
2 out of 5
Recommended
for Everyone
by A verified travelerfrom South Africa

Not what I expected...

Posted Mar 18, 2015
Pros: Location
Cons: All of the abovementioned
Location: Very central.
Nice hotel. Lovely location. Room open plan to bathroom, not what I expected. Poor room service. On two occasions room not serviced until I asked way past 1pm. Service in lounge/bar appalling... actually had to beg someone to serve us. On two occasions at breakfast had to leave without having coffee as no-one had offered & needed to leave... Food at breakfast was satisfactory. Porters and security excellent... otherwise, I would seriously think of re-training staff or getting rid of some...
Comment from Hotel Management
Mar 24, 2015 by GM , Hotel Management
Dear Cath, Thank you for your comments about the service levels. We appreciate feedback especially where it assists us in improving. Kind regards Desmond GM
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London, England

This is a business hotel

Posted Mar 12, 2015
Pros: Good for business travellers
Cons: The Tabu restaurant needs to be improved. See my earlier comments.
Location: The hotel is close to the business centre of Port Elizabeth but at the same time is situated in a holiday resort.
The room was very comfortable with an excellent view over the beach which is close by. The wifi internet in the room worked well. The restaurant serves a good breakfast with a good selection of food although the coffee was poor. Ask to be served a capuccino which will be freshly made. Unfortunately in the evening the Tabu restaurant is poor. The menu is restricted and is overpriced. I advise people staying in this hotel to eat in one of the many restaurants close to the hotel.
Comment from Hotel Management
Mar 24, 2015 by GM , Hotel Management
Dear Terry, Many thanks for posting this review here on Expedia. I must admit that although I was happy to see that most of your stay was good we still dropped the ball in places. I will address these with my team to ensure we up our game again. I trust you will come stay again and soon. Kind regards Desmond GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gorizia

Albergo impeccabile

Posted Mar 1, 2015
Pros: La vista sul mare e la camera con una parete completamente finestrata. Ottima colazione a buffet.
Albergo in stile business adatto ad ogni tipo di clientela. Ben posizionato vicino al mare ma a qualche chilometro dal centro. Camera pulita e confortevole con splendida vista sull’oceano. Vicino a due centri commerciali, molto pratico per raggiungere l’aeroporto.
Comment from Hotel Management
Mar 6, 2015 by Desmond, Hotel Management
Dear Marino, Many thanks for a great review as posted here at Expedia. We hope and trust you will come visit us again and soon. Kind regards Desmond GM
4 out of 5
by A verified travelerfrom evw

Focus on improve more clean

Posted Feb 24, 2015
We had to ask to renew the bed as we had impression it was not clean. During breakfast we had a dirty tissue. Overall cleaning needs to be imoroved. Rooms are very noisy and The cleaning start early and makes lot of noise2.
Comment from Hotel Management
Mar 6, 2015 by Desmond, Hotel Management
Dear EVW, Many thanks for the review as posted here on Expedia. I have noted your comments and will ensure we address these challenges. Kind regards Desmond GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay in PE

Posted Feb 1, 2015
Pros: Close to beach front, clean and good quality.
Location: Restaurant called De Kelder
Nice good quality hotel. Clean and spacious rooms. There were power cuts but hotel had generators so we weren't affected.
5 out of 5
Recommended
for Couples
by Larsfrom Gothenburg

Nice modern hotel along Summerstrand

Posted Jan 1, 2015 on Hotels.com
Our start of a few days along the garden route began at Port Elisabeth. The Radisson Blu is just a bit south of the Boardwalk area along a beautiful stretch of beach. Our room had a totally amazing view over the coastline. Daytime the hotel arrange shuttle to the boardwalk - till 9 PM. The staff was polite and helpful and the room modern and stylish. The breakfast was nice too.
Comment from Hotel Management
Mar 14, 2015 by Desmond, Hotel Management
Dear Lars, Many thanks for your lovely review and trust you will come visit soon. Regards
5 out of 5
Recommended
for Families
by Jonasfrom Sweden

5 stars!

Posted Dec 4, 2014 on Hotels.com
One of the best hotel I have stayed at!
Comment from Hotel Management
Feb 7, 2015 by Desmond, Hotel Management
Dear Jonas, Many thanks for your wonder review and rating you gave us here on Hotels.com. We look forward to seeing you in the future here at our Hotel. Kind regards Desmond GM
3 out of 5
by A verified traveler

Preis - Leistung ok, mehr jedoch nicht

Posted Nov 30, 2014
Pros: Lage
Cons: Putzen und einiges Reparieren
Preis - Leistung ist ohne Verpfegung ok! Das Zimmer war auf den 1. Eindruck klasse: super Aussicht, stylische Einrichting. Aber leider war alles, wenn überhaupt geputzt, (!) dann Oberflächlich! Das zieht sich durch´s ganze Hotel! Das Essen im Restaurant war ok Echt SCHAD
Comment from Hotel Management
Dec 2, 2014 by Desmond, Hotel Management
Dear Traveller, Thank you for this review. I have taken heed of your comments and will ensure they are adressed. Regards
5 out of 5
Recommended
for Getaway With Friends
by elfriedefrom wien

ein gut geführtes Haus

Posted Nov 19, 2014 on Hotels.com
wir haben uns sehr wohl gefühlt, es hat alles perfekt geklappt, das Frühstück war vielseitig und gut. wir würden das Hotel wieder buchen.