“Pleasant stay at Best Western Kent Narrows Inn”

This was an extremely well maintaqined facility, with warm and gracious staff members. The breakfast was super, especially the second helpings!! We'll be back. Thanks to all at the Best Western Kent Narrows Inn

“would stay here again!”

The room was ready early, was clean and was fine for a one night quick sleep over stay

“Can walk back from the Jetty.”

Not an amazing hotel, but serves its purpose. Could walk back from the Jetty after going out. Also a pretty good free breakfast in the morning.

“Best Western at Narrows not best”

Room heater was only marginally working. Television needed work first day and second day failed again. Breakfast included was good. Room was nice. Outside and only elevator at end of building was inconvenient to access lobby/pool/breakfast area. Overall would not stay here again. Hilton nearby may be better. Outside door light being out was security hazard.

“Good Value”

The hotel was average but the staff was excellent. Continental breakfast was great and the overall value for the accommodations were fine. Only complaint was the room phone remained inoperative despite several reminders to the front desk and an overly boisterous wedding party that interrupted many guests' sleep into the wee hours. The staff did not appear to adequately address the situation in a timely manner.

“Not impressed”

Overpriced for the quality of the accommodation.

“Not impressed”

For how much this place costs you would at least expect decent service. The front desk lady was extremely rude upon arrival even though I called in advance to make sure I could check in early. Anyone besides the people working the front desk do not speak English. Good luck getting a fresh towel. The hotel is not a hotel at all. Its a motel. If you park near the lobby be prepared to bring your stuff back out to the car and drive around the building looking for your room number. Got stuck in a smoking room even though non-smoking was requested. Indoor pool is a joke. Stayed here for a wedding. If you don't want to pay the Hilton (across the street) costs I recommend the Holiday Inn around the corner.

“Motel dirty, stinks, worn out”

Soo disappointing- don't stay there. Nightmare. Our first room meaning(we changed in the middle of the night, was very substandard. We'd been up since 4AM. It was 9PM and exhausted. Noticed carpet and sofa stained. After unpacking, changing into PJs, we noticed room stank. We opened door, thinking it would help. I walked bare foot and stuff got between my toes. The TV reception was fuzzy and we were trying to watch the Final 4. We called desk and he said he'd spray room with air freshener. Eventually gave up, tried to sleep but was getting headache from the odor and loud 'old' window unit thing. SOOO. at 12:30AM, we got up, changed rooms. Had to walk downstairs. I was in my PJs and high heels because those were my only shoes. That room was 'more' modern, cleaner and TV worked. BUT, I'd say no to entire hotel. I go there alot because mom sick. I rocommend- Comfort Inn there is good. Sleep Inn bad. Haven't stayed at Hilton Inn.