In-room safe, desk, soundproofing, iron/ironing board

Reviews of Radisson Residences Savoia Palace Cortina d’Ampezzo


Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 109 reviews" "
Rating 8 - Good. 28 out of 109 reviews" "
Rating 6 - Okay. 2 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Fantastic management. Gorgeous spa
Stayed 2 nights in Mar 2024

10/10 Excellent

Karl, Port moody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk, management and all staff who we encountered were incredibly helpful and friendly. The hotel was exceptional clean and well maintained. We would highly recommend this hotel.
Stayed 9 nights in Sep 2023
Response from Lara on Sep 23, 2023
Dear Mr. Hanrahan,Thank you very much for your review, we are very pleased that you've enjoyed your time with us.We hope to have you as our guest again soon.Have a lovely evening.Kind Regards,Lara LatorracaFront Office Manager

10/10 Excellent

Verified traveler

Liked: Room comfort
Friendly staff, great location, very accommodating
Friendly staff, great location, very accommodating.
Stayed 3 nights in Aug 2023
Response from Lara on Sep 5, 2023
Dear Guest, Thank you very much for your review. We hope to have you again as a guest in our Residence. I wish you a wonderful day. Kind Regards, Lara Latorraca. Front Office Manager

10/10 Excellent

Spencer

Stayed 6 nights in Aug 2023
Response from Lara on Sep 23, 2023
Dear Mr. Flajser,Thank you very much for your review, we are very pleased that you've enjoyed your time with us.We hope to have you as our guest again soon.Have a lovely evening.Kind Regards,Lara LatorracaFront Office Manager

10/10 Excellent

Lisma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very functional, walkable to shopping and dining area. The staffs are very helpful
Stayed 4 nights in Jul 2023
Response from Lara on Jul 18, 2023
Dear Mrs. Lisma,Thank you very much for your review.We hope to have you back as a guest soon.Have a lovely day.Best Regards,Lara.

10/10 Excellent

Jennifer

Stayed 7 nights in Jul 2023
Response from Lara on Jul 18, 2023
Dear Jennifer,Thank yuo very much for your super review.It was a pleasure to meet you, I hope to have you back as a guest soon.Have a lovely day.Kind Regards,Lara

10/10 Excellent

Anne

Stayed 1 night in Jun 2023
Response from Lara on Jul 3, 2023
Dear Mrs. Noonan,Thank you very much for your review.I hope you will be again our guest.Have a lovely day.Kind Regards,LaraFront Office Manager

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2023
Response from Lara on Jul 1, 2023
Dear Mrs. Baloh,Thank you very much for your review.We are delighted that you had a good stay with us.We hope to have you again as our guest.Have a lovely day.Kind Regards,LaraFront Office Manager

10/10 Excellent

tyson

Stayed 1 night in Jun 2023
Response from Lara on Jul 1, 2023
Dear Mr. Tyson,Thank you very much for your review.We are delighted that you had a good stay with us.We hope to have you again as our guest.Have a lovely day.Kind Regards,LaraFront Office Manager

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean and completely sound proof. We slept sooooo good. We would recommend this hotel and return anytime!!! (also amazing staff)
Stayed 7 nights in Jan 2023

4/10 Poor

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is expensive for what it offers. The entire wellness is across the street and you have to pay to use the gym even if u are not using the sauna facilities. Too expensive for what it offers. An average hotel at best
Response from GM on Jan 9, 2023
Dear Jose we are really sorry to receive your review and score as we do not deserve it. Basically we always say to our guest who book through OTA to read carefully the info about the hotel, facilities and outlets the hotel offers. the Residence Savoia Palace is a residence and all the facilities and outlets are at the grand hotel savoia in front of. we are really sorry we did not meet your expectations. we remain with our best regards

10/10 Excellent

Yaniv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great location, The room was clean and very spacious. The staff of the hotel were helpful and kind. The breakfast was excellent. I expected that entrance to the pool will not be for an extra payment.
Stayed 2 nights in Aug 2022
Response from GM on Aug 29, 2022
Thanks yaniv for your score and comments. we take note and look forward to welcoming you soon

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco in Camella we’re really amazing and very accommodating for our needs
Stayed 5 nights in Jul 2022
Response from GM on Aug 29, 2022
Thanks Michael very kind. hoping to see you soon

4/10 Poor

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice balcony overlooking a noisy restaurant and street. Better in winter when the patio doors can be closed.
Stayed 2 nights in Jul 2022

10/10 Excellent

Shawana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities at the property and the access to the spa at the Savoia Grand Hotel. The room was comfortable, charming and had everything we needed. Great location to all the dining and shopping options.
Stayed 2 nights in Jul 2022
Response from GM on Jul 25, 2022
thank you Shawana for the nice comments and score and for sharing them. best regards

10/10 Excellent

Frederika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect home base for Lavaredo Ultra Trail
Radisson Residences Savoia Palace was our home base for the Lavaredo Ultra Trail in June 2022. The location was perfect - we were a 4-minute walk from the start line which means we were out of earshot of the loud noises during the race, but still very close to the action. We had a kitchenette in our room which allowed us to prepare some meals and dine in, as well as also enjoy dining at the restaurants in Cortina. The room was very comfortable -- bed was comfortable, the bathroom had a tub (a must for recovery!), the living/dining area were spacious, and the kitchenette had all the amenities we needed - we even had a deck with a view of the Cristallo mountains, and staff cleaned it every day. There were lifts which made moving our luggage easy. As a Silver Member, we received on-site parking privileges for free (parking is underneath the sister hotel across the street). The staff was superb! We communicated with them even before the trip, asking for recommendations on car rental options, and they were responsive and helpful. As well, when we were tracking a package that was mailed overseas, they tried to help us, although unfortunately, the package did not arrive. Overall, it's an excellent place to stay in Cortina, and I recommend it highly!
Stayed 5 nights in Jun 2022
Response from GM on Jul 25, 2022
Dear Frederika, thank you very much for your detailed review. we really appeciate you shared your nice experience. looking forward for LUT 2023. Best regards

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was fantastic. Staff was top notch.
Stayed 3 nights in Jun 2022
Response from GM on Jul 6, 2022
thanks Thomas hoping to see you soon

10/10 Excellent

ALPER

Stayed 2 nights in Feb 2022

8/10 Good

Brian

Stayed 1 night in Feb 2022

10/10 Excellent

SILIVAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for a future ski trip
We stayed only for one night but it was all that we needed. It is a good place to stay for a ski holiday. The apartment has a small kitchen with a stove and a washing machine so it is very useful when you are on holiday with kids. Nice position, clean and a big balcony with a great view can remain in your mind after this stay.
Stayed 1 night in Aug 2021
Response from GM on Aug 21, 2021
Thanks Silvan. We are happy you appreciated teh Residence and the services. Hoping to welcoming you again in the future. Warm regards

4/10 Poor

Nicholas

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Broken A/C, uncomfortable night stay.
Stayed in the Radisson for one night during our travels through the Dolomites. We stayed in the apartment style room that sleeps 4 people. It was listed as '1 king bed' but noted in the room details that it slept 4 people. This seemed to be an error on the Hotels.com listing. The room had 1 king bed and 1 queen fold out bed. Large apartment style hotel room with large bathroom, very modern. Clean and spacious. The king bed was comfortable. There was garage parking available across the street from the Raddison. It was difficult to find via car but there was a tunnel under the street that we used to walk from the garage to the hotel. The biggest complaint that I have is that the A/C did not work the entire day/night that we stayed. In fact, the heater ran continuously, despite changing the thermostat. The room was so hot that no one was able to sleep comfortably. This was very unfortunate and disappointing since we were all looking forward to staying the night in what seemed to be a very nice hotel. Overall the hotel was more expensive compared to other places and the stay was very uncomfortable.
Stayed 1 night in Jul 2021

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Very cosy and comfortable appartment. Nothing to complain about, we will definitely come back.
Stayed 1 night in Jul 2020
Response from Roberta Allemand Resident Manager on Jul 26, 2020
Dear Sonia, we would like to than you for your stay at Savoia Palace. Your feedback is very important for us. We will be pleased to welcome you again in the future. Kind Regards.

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
onder stay
Everything was wonderful The only critique would be that there were no sheets for the sofa bed We were chastised for asking for them at 2130; when we were wanting to go to bed. Staff did eventually arrive to make up the bef
Stayed 1 night in Jul 2020
Response from Roberta Allemand on Jul 20, 2020
Dear Patricia, we would like to thank you for your wonderfull stay at Savoia Palace. We are sorry if she felt chastised,we only explained that when the guest are in two,also if the occupancy of the apartment is for four,we prepare the sofa bed on request,in order to avoid the wasting laundry. We will be pleased to welcome you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service
The hotel was not accommodating.
Stayed 4 nights in Feb 2020
Response from Roberta Allemand on Mar 14, 2020
Dear Guest, we would like to thank you for your review. Unfortunally we don't have your name and any information about your reservation and this is not nice after a so heavy judgment.We would have tried to understand what you didn't appreciate of your stay. Kind Regards, Roberta Allemand Resident Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with easy bus access outside entrance to all skiiing areas. Nearest ski rental 50m away (Due&Due)
Stayed 4 nights in Feb 2020
Response from Roberta Allemand on Feb 26, 2020
Dear Guest, we would like to thank you for having choosen Savoia Palace for your holidays in Cortina! We really appreciate your review that helps other guest to prefer Savoia Palace! We looking forward to welcome you again. Kind Regards, Roberta Allemand Resident Manager

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location and nice rooms, but we were very disappointed in the fitness spa. We had to walk through two garages and a short walk outside in alley to get there. not well described on website
Stayed 5 nights in Jan 2020
Response from Roberta Allemand on Feb 29, 2020
Dear Guest, we would like to thank you for your stay at Savoia Palace for your holidays in Cortina. we will consider your opinion in order to improve the website information. We hope to welcome you again. Kind Regards, Roberta Allemand Resident Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Hotel Savoie Palace! Sweet young lady Erica at the desk very informative. Clean large rooms with kitchenette. Close to town center.
Stayed 1 night in Sep 2019
Response from Roberta Allemand- Resident §Manager on Sep 27, 2019
Dear Guest,we would like to thank you for your stay at Savoia Palace. We are proud of our staff and we wil do our best for our client's satisfaction. We will be pleased to accomodate you again in the future. Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Very nice hotel in a great area with lots of affordable parking options. We had a great, large, comfortable and clean apartment. Great, comfy bed and the spa was nice also (although you need a swimming cap which you can also buy). Great, central option! Very friendly staff!
Stayed 1 night in Sep 2019
Response from Roberta Allemand - Resident Manager on Sep 24, 2019
Dear guest, we would like to thank you for your stay at Savoia Palace. We will try to do our best for the satisfaction of our guests. We wish to accomodate you again. Best Regards, Roberta Allemand Resident Manager

8/10 Good

Matthew

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Roberta Allemand - Resident Manager on Sep 23, 2019
Dear Guest, we would like to thank you for having choosen our hotel for your stay in Cortina. We wish to accomodate you again at Savoia Palace, Best Regards,

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2019

10/10 Excellent

Yuen Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Camila Calderòn on Aug 1, 2019
Dear Mr. Yuen Fai, Thank you very much for choosing Savoia Palace for your stay in Cortina. We are lookinf forward to welcoming back in our ApartHotel. Kind regards Camila Calderòn Front Desk

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Beautiful apartments. Nice view.
Stayed 1 night in Jul 2019
Response from Camila Calderòn on Aug 5, 2019
Dear Guest, Thank you for choosing Savoia Palace for your stay. We are very pleased to know that you enjoyed in our apartment. We look forward to welcome you soon. Kind regards Camila Calderòn Front Desk

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel. Bad folding bed
Nice hotel. The folding-bed for the kids was of a very low quality. The springs were very uncomfortable. Great breakfast at a nearby sister-hotel
Stayed 3 nights in Jul 2019
Response from Camila Calderòn on Aug 5, 2019
Dear Guest, Thank you for choosing Savoia Palace for your stay.We are very sorry to hear that you had a bad experience the folding bed and springs.We already have provided to solve it as fast as possible. We are looking forward to welcoming you back at our ApartHotel. Kind regards Camila Calderòn

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Very large room with excellent facilities. All the benefits of a great hotel combined with the advantages of a superior apartment.
Stayed 11 nights in Jul 2019
Response from Camila Calderòn on Aug 5, 2019
Dear Guest, Thank you very much for your feedback. A very satisfying stay for our Guests is our priority and we are glad and proud to see that we reached our goal with you. We look forward to welcoming you to Savoia Palace. Kind regards Camila Calderòn Front Office

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, near amazing hiking and town but the property is a bit weathered. Probably appropriately priced. Note many places have no AC and this one is no exception.
Stayed 2 nights in Jun 2019
Response from Camila Calderòn on Jul 15, 2019
Dear Mr. Brad, Thank you for choosing Savoia Palace, We sincerely appreciate your feedback and we are really sorry to hear that you were uncomfortable with the temperature of your guest room during your stay. We hope you will consider staying with us again in the future. Kind regards Camila Calderòn

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and attentive staff. Daily cleaning and fresh towels. Upper floors can get somewhat warm in the summer months (No Air Conditioning). I would stay here again.
Stayed 1 night in Jun 2019
Response from Camila Calderòn on Jul 15, 2019
Dear Guest, thank you for sharing your experience on Expedia and for leaving a nice feedback on our Savoia Palace. We look forward to welcoming you to our property in the future. Kind regards Camila Calderòn

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel facilities and location
Amazing rooms very clean and spacious and well equipped. Great location. Will definitely stay again
Stayed 1 night in Jun 2019
Response from Camila Calderòn on Jul 15, 2019
Dear Naomi, Thank you for choosing Savoia Palace, A pleasant stay for our Guests is our priority and we are glad and proud to see that we reached our goal with you. We thank you for your comment and we hope to welcome you again in our property. Kind regards Camila Calderòn

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was great. We ended up in Cortina after we had to cancel our hike to an overnight refugio due to thunderstorms and too much snow on the trails. The room was extremely comfortable and the kitchenette was a nice touch even just for one night. The staff was friendly and the hotel is in a great area for late night and early walks. Parking in the garage is 15€.
Stayed 1 night in Jun 2019
Response from Camila Calderòn on Jul 15, 2019
Dear Colleen, We are glad to know our staff meet your expectations. We sincerely hope to see you soon once more at our home. Best regards, Camila Calderòn

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa...
Fantastic stay...parking onsite, kitchenette... Use of the spa facilities of their sister hotel across the road...very relaxing... Check in was easy and informative...
Stayed 2 nights in Mar 2019
Response from The Staff. on Apr 10, 2019
Dear Guest, Thank you for taking the time to share some wonderful feedback about your stay with us. We are delighted to note that you had a great stay and we all look forward to welcoming you back again soon!! Kind Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
This is the first time we had experienced a hotel/ apartment (Savoia Palace), after so many travels worldwide, which does not provide complimentary coffee and tea bags in the room being a four star rated place. We were shocked to learn that they charged us for the tea and coffee bags provided in the room. There was also no clear price list placed at the tea/ coffee and minibar area.
Stayed 3 nights in Mar 2019
Response from The Management on Apr 10, 2019
Dear Guest, thank you for choosing our residence. We are very sorry for your disappoint about the coffee and tea bags in the room. At the check-in we always specify that "on the table there are the price lists of the extras, like coffee machine and minibar". Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very comfortable and quite hotel, with great spa ( free for the guests) Only few minutes walking distance from historic center of Cortina.
Stayed 7 nights in Feb 2019

10/10 Excellent

Julie, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great location close to shops and restaurants. Really friendly and helpful staff. Reasonably priced parking. Access to sister hotel’s spa and pool. Spacious and comfy mini apartments which are spotlessly clean. A great place to stay in Cortina.
Stayed 5 nights in Sep 2018
Response from The Management on Sep 18, 2018
Dear Guest, Many thanks for your positive review! We are glad that we could meet your expectations and that you appreciated our amenities, like the SPA, which represents one of our strengths. We will pass on your nice comments to our team, who will be delighted to hear that they are doing a good job. We would be happy to welcome you soon again! Kind regards.

10/10 Excellent

Jo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Savoia Palace Apartments is a great place to stay
Absolutely loved Cortina d'Ampezzo, such a beautiful town nestled in the Dolimitti region - stunning place.
Stayed 7 nights in Sep 2018
Response from The Staff on Sep 16, 2018
Dear Guest, Thank you for taking the time to share your positive feedback. We are delighted to note that you had a great stay and we all look forward to welcoming you back again soon!! Kind Regards.

10/10 Excellent

Jennifer

Savoia Palace
We were passing through Cortina for a hiking trip in the Dolomites. This delightful hotel was well situated near town, so it was just a short walk to the shops and restaurants. Our room faced away from the road, which was very quiet. We had coffee on the patio each morning. The wellness center was much appreciated following out hiking days, and the underground parking was convenient as we had rented a car for this trip.
Stayed 1 night in Sep 2018
Response from The Staff on Sep 16, 2018
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your experience at Savoia Palace. It is always encouraging to hear positive feedback. Thank you for staying at Savoia Palace, and we hope you choose to create more memories here whenever your travels bring you back to Cortina. Kind regards.

10/10 Excellent

Verified traveler

Nice hotel
Just staying for one night but was exactly what we needed.
Stayed 2 nights in Sep 2018
Response from The Staff on Sep 16, 2018
Dear Guest, Thank you for your kind feedback after your recent stay at Savoia Palace. We are delighted to hear that you enjoyed, even if just for one day. We hope to have you with us soon again! Kind regards. 

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean, nice bathroom, nice kitchenette, and the building is well kept.
Stayed 4 nights in Sep 2018
Response from The Staff on Sep 16, 2018
Dear Guest, Many thanks for your review. We are glad to hear that you appreciated the Savoia Palace and that we could meet your expectations. We would be happy to welcome you soon again! Kind regards,

8/10 Good

Brendan

Hotel was clean and nice.
Stayed 1 night in Sep 2018
Response from The Management on Sep 16, 2018
Dear Guest, thank you for your positive review. We are glad to hear that you appreciated our amenities and the cleanliness. We will forward your feedback to our housekeeping staff. Kind regards.

8/10 Good

nawal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Good location ,nice view desk front were very helpful and kind but the bed was uncomfortable ,there is no kittle and iron in the apartment no a/c although the value was very high.
Stayed 5 nights in Aug 2018
Response from The Staff on Sep 16, 2018
Dear Guest, Thank you for your kind feedback. Our Front desk team is delighted to hear that did a good job. About the matress if you would have asked reception, they would have gladly arranged a new one. Kettles are not provided because all apartments have pots already, but we thank you for bringing this to our attention. As communicated before the arrival, we don't have irons but a laundry service (washing, drying and ironing). Air conditioning is not provided because being a mountain resort, Cortina is charachterized by mild temperatures during most of summer. Kind regards,

10/10 Excellent

Steven, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Extremely friendly and helpful staff
Stayed 3 nights in Jun 2018
Response from The Staff. on Jul 7, 2018
Dear Guest, Thank you for taking the time to share some wonderful feedback about your stay with us. We are delighted to note that you had a great stay at Savoia Palace!! Kind Regards,