“One of the best in Tivoli”

A comfortable, attractive hotel with a huge lobby, restaurant, and breakfast room. Our room was well appointed & clean. The staff was friendly. Parking is abundant. Several cafes & a supermarket are within walking distance. The problem is with the town itself. Bumper to bumper traffic nearly all day long with the rudest drivers we've ever seen but this is not the hotel's fault. It's an easy drive (traffic not withstanding) to the Villa d'Este & Villa Adriana, both of which require considerable walking/climbing steps. Not sure how the public transportation is but we were told the bus stop is near the hotel. And on the plus side one can stay here, visit the Tivoli sites, & rest before dealing with the challenges of returning to Rome by car.

“Excellent choice”

We enjoyed our stay. Dinner on the terrace was exceptional!

“Good hotel, poor location!”

Our party of four wanted a base to explore Tivoli and its surroundings. We had decided to rent a car, which is necessary as the hotel is several kms out of Tivoli itself, in a busy industrial area. Bagni di Tivoli station however is nearby and trains to Rome are quick and cheap, albeit only hourly. The hotel was very comfortable, the staff pleasant and the buffet breakfast better than we have found in other parts of Italy. It's a shame that its ubiquitous mirror glass is being rapidly corroded by the local sulphorous atmosphere: a poor design decision that now clouds the view from every room!

“very good hotel”

very nice, clean well situated could be more friendly will go back

“Would go back if outside pool was cleaned!”

Nice modern hotel offering spa facilities, but only at extra cost. The outside pool was in poor condition (dirty water with floating tree debris). The reception staff were very friendly, and helped with finding addresses on their internet.

“Some rude staff”

This is not a hotel I would recommend for anyone. It is situated between Rome and Tivoli in a run-down neighborhood. Many of the front desk staff were very rude and useless when asked questions about getting around or for information about Rome. The barstaff were very nice, helpful, and almost made up for the front desk staff. I would recommend checking out other hotels before booking this one.

“Old hotel with bad services, far from everything, Not even 1 star”

We spent two nights here in late August and would not reccomend this hotel. We booked this hotel from Italy and when we called the quoted rate was almost double the on-line rate. Upon arrival the water came out of the taps orange. The air conditioning did not work and even though we made several complaints nothing was ever done. The place was empty and they told us they were booked and couldn't move us. Several of the staff told us to open the window. It was in the high 30's while we were there and the air outside smells like sulfur. We were told that there was a restaurant within a 10 minute walk, which turned out to be a 15 minute drive. Everything we asked for they had just run out of, maps, brochure's for the gardens, etc. The main garden is over 10 kilometers away. Horrible service.