Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
4.5 Room cleanliness
4.5 Service & staff
3.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by phil from toronto

Great stay in Poprad

Posted May 17, 2014
Pros: Excellent food in the restaurant. Nice view, two level room design with a bed in the loft.
Cons: Busted control panel on bathtub, maybe some English language channels on the TV.
Location: Definitely the nicest spot to stay in Poprad as it's in the historic district, quick drive to hiking, caves, climbing, biking etc great location.
We arrived late at night only to find out that the hotel hadn't received the customary notice email form Expedia about our stay. They weren't expecting us and were fully booked that night. In less than ten minutes the hotel's manager had arranged an upgraded room at a nearby, and presumably competing, hotel at no extra cost to us. His handling of the situation was exemplary and our experience was seamless despite the email issue. The next night we stayed at Fortuna as planned and the place was great, comfortable etc.
4 out of 5
for Everyone
by Adam from Tasmania, Australia

Great restaurant and quiet room.

Posted May 29, 2013
There are two separate buildings to this hotel, I stayed in the second building across the small road. The room I was in was at the back of the building and exceptionally quiet. It was a very large room with a nice view over a small garden and the Tatras. The staff were friendly and helpful, and concerned when I missed breakfast one day.. haha the gentleman apologised because he couldnt leave the restaurant open longer for me.. nice man. The restaurant meal at night was exceptionally nice... I cant remember prices though. It was about a 10 -15 minute walk to the city centre, but a nice enough stroll. All in all a pleasant stay.