Exterior

Reviews of Hôtel Versō

3.5 out of 5
Hôtel Versō
1150 Rue Principale Ouest, Magog, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 239 reviews" "
Rating 8 - Good. 51 out of 239 reviews" "
Rating 6 - Okay. 19 out of 239 reviews" "
Rating 4 - Poor. 3 out of 239 reviews" "
Rating 2 - Terrible. 4 out of 239 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hôtel Verso on Mar 25, 2024
Merci beaucoup Mathieu!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L'équipe Verso on Mar 25, 2024
Merci! Au plaisir de vous revoir bientôt!

8/10 Good

Ulrich

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room and view of lake. Hotel doesn’t have a lobby or sitting area.
Stayed 2 nights in Feb 2024
Response from Reception on Mar 16, 2024
Hi. We appreciate yours comments and hope to see you again during you next stay in Magog

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hôtel Verso on Mar 11, 2024
Merci Kevin! :)

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hôtel Verso on Feb 13, 2024
Merci!

10/10 Excellent

Tracy

Traveled with group
The restaurant was amazing for brunch!
Stayed 1 night in Feb 2024
Response from Hôtel Verso on Feb 11, 2024
Thank you ! :)

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the lake!
Stayed 1 night in Jan 2024
Response from Reception on Jan 28, 2024
Thank you very much for your comments and we hope to see you again when you will come back in Magog!

10/10 Excellent

Dragos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing. We have been to may hotels but I do not think I have seen people going out of their way to help you. We had a problem with our car and needed to check out late and then later and they were very accommodating The walk on the lake seemed super nice (granted we were there in the winter) It is a rather small town but with may restaurants and things to do. Coming from US we were very pleasantly surprised how nice everyone was
Stayed 1 night in Dec 2023
Response from Hôtel Verso on Dec 28, 2023
Thank you, we hope to see you again soon :)

10/10 Excellent

Stéphane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hôtel Verso on Dec 14, 2023
Merci Stéphane, au plaisir :)

10/10 Excellent

sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much, this hotel was excellent in all aspects. I stayed here for business and would return for a pleasure trip too.
Stayed 3 nights in Dec 2023
Response from L'équipe Verso on Dec 14, 2023
Merci Sean !! Au plaisir de vous revoir bientot!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hôtel Verso on Feb 5, 2024
Merci Carl, au plaisir de vous revoir bientot!

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Loved it
Stayed 2 nights in Dec 2023
Response from Team Verso on Dec 5, 2023
Thank you :)

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Team Verso on Dec 5, 2023
Thank you :)

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really quiet and the Turkish food in the restaurant just delicious, although few options for kids.
Stayed 1 night in Nov 2023
Response from Team Verso on Nov 29, 2023
thank you :)

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L'équipe Verso on Nov 7, 2023
Merci et au plaisir de vous revoir!

8/10 Good

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from L'équipe Verso on Nov 7, 2023
Merci et au plaisir de vous revoir !

10/10 Excellent

Jolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from L'équipe Verso on Nov 3, 2023
Merci et à la prochaine :)

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
❤️
Amazing staff
Stayed 2 nights in Oct 2023
Response from Hôtel Verso on Oct 29, 2023
Merci Sonia, au plaisir de vous revoir :)

10/10 Excellent

Carl, Ottawa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back if in Magog.
Stayed 1 night in Oct 2023
Response from Réception Hôtel Verso on Oct 28, 2023
We are delighted to see that you had a wonderful stay. It will be a great pleasure to welcome you again during your next visit to Magog.

10/10 Excellent

Sylvie, Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel located in the heart of Magog
Stayed 7 nights in Oct 2023
Response from L'équipe Verso on Oct 23, 2023
Merci :)

4/10 Poor

Monique

Traveled with partner
Disliked: Staff & service, amenities
We didn’t like the noise in the hall beside our room and outside in the courtyard. Drunk people running around until 3:30 in the morning, beer cans littered outside. No staff on duty until 7am the next morning. Worst experience ever, would not recommend.
Stayed 2 nights in Oct 2023
Response from Team Verso on Oct 23, 2023
Nous sommes désolés de cette inconvenance. Il y a un gardien de nuit sur place de 11h pm à 7h Am tous les jours. Cette expérience n'est pas représentative de l'expérience Verso. Ce n'est pas le genre de chose qui arrive habituellement.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2023
Response from La réception on Oct 18, 2023
Bonjour.Merci pour vos commentaires et nous espérons vous revoir lors de votre prochain séjour dans notre belle région!

10/10 Excellent

paul

Stayed 1 night in Oct 2023
Response from L'équipe Verso on Nov 3, 2023
Merci et à la prochaine :)

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay!
Hotel was lovely, room was clean, comfortable, and well outfitted. We enjoyes the lovely views from our balcony.
Stayed 3 nights in Oct 2023
Response from Team Verso on Oct 11, 2023
Thank you :)

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on Oct 7, 2023
Un grand merci pour vos commentaires, ils sont grandement appréciés.Nous espérons que vous penserez à séjourner encore chez nous lors de votre prochain séjour dans notre belle région!

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Great views on lake. Staff was helpful and polite. Nice updates to hotel.
Stayed 1 night in Oct 2023
Response from Réception Hôtel Verso on Oct 8, 2023
Nice to see you again for an other stay in Magog.Thank you !

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La réception on Oct 7, 2023
Un grand merci pour vos commentaires, ils sont grandement appréciés.Nous espérons que vous penserez à séjourner encore chez nous lors de votre prochain séjour dans notre belle région!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Pretty average experience, disappointing for price
Charged a $200 damage deposit for a mini bar. There was no Mini bar. No water in rooms to drink, Restaurant closed on the Monday we were there. No receipt at exit as they do accounting end of day. Did not feel like a lux room. Strange shower door. At this time (afternoon next day), no receipt to see if deposit was refunded. Location is nice.
Stayed 1 night in Sep 2023
Response from L'équipe Verso on Oct 13, 2023
Nous sommes vraiment désolée que l'Expérience n'ait pas été à la hauteur de vos attentes. Les dépots de sécurités sont seulement gelé et ne sont pas pris dans le compte donc c'est pour ca qu'il n'apparait pas sur la facture tant que l'on ne l'a pas chargé. En espérant que cela réponds à vos question.

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cure is beautiful and great rooms
Stayed 1 night in Sep 2023
Response from Réception Hôtel Verso on Sep 12, 2023
Thank you, hope we'll see you soon!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on the lake and nearby everything in Magog center. Excellent mattress, retro decor and comfortable floor plan in our room, kind and helpful staff, beautiful view and location. Will stay here again the next time I visit Magog:)
Stayed 1 night in Sep 2023
Response from Réception Hôtel Verso on Oct 8, 2023
Hi!Nice to see you for an other stay in Magog.Thank you for your comments!

10/10 Excellent

paulina

Stayed 1 night in Sep 2023
Response from La réception on Oct 7, 2023
Un grand merci pour vos commentaires, ils sont grandement appréciés.Nous espérons que vous penserez à séjourner encore chez nous lors de votre prochain séjour dans notre belle région!

10/10 Excellent

Atsushi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Réception Hôtel Verso on Sep 12, 2023
Merci, au plaisir!

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located hotel that is a few minutes walk from the "downtown" part of Magog. Clean hotel with spacious rooms. We had a view of the lake which makes it a great place to stay. There is a path on the lakeshore which is 20 seconds walk from the hotel. Parking is not plentiful but there is enough if you park at the hotel restaurant's parking lot. We didn't eat at the restaurant but it looked like a very nice place. Overall I would recommend this hotel especially if you want to explore the town by foot.
Stayed 3 nights in Aug 2023
Response from Reception on Sep 2, 2023
Thank you for your amazing review! Hoping to see you again at the hotel soon!

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from La réception on Sep 2, 2023
Merci de l'évaluation! Au plaisir de vous revoir à l'hôtel bientôt.

10/10 Excellent

KRISTINA H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice
Stayed 2 nights in Aug 2023
Response from Reception on Aug 5, 2023
Thank you so much for the review, hoping to see you again at our hotel soon!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2023
Response from Réception Hôtel Verso on Aug 5, 2023
Merci pour votre commentaire, au plaisir de vous revoir à l'hotel bientôt!

6/10 Okay

Natacha

Traveled with partner
Liked: Cleanliness, staff & service
Très bel hôtel, propre et bien situé
Stayed 1 night in Jul 2023
Response from La réception on Jul 18, 2023
Merci de votre beau commentaire. Au plaisir de vous revoir bientôt à notre hôtel!

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tres bel hotel face au lac et pres de tout.
Stayed 1 night in Jul 2023
Response from la réception on Jul 14, 2023
Merci ! Notre équipe a apprécié votre venue à l' hôtel et ce sera un grand plaisir de vous voir à nouveau lors de votre prochain séjour à Magog!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jul 2023
Response from Reception on Jul 9, 2023
Thank you for the amazing review. Hoping to see you again soon!

6/10 Okay

megan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our rooms weren’t made up and no new towels provided.
Stayed 2 nights in Jun 2023
Response from Reception on Jul 9, 2023
Thank you for the review. We are so sorry about the inconvenience.

10/10 Excellent

Lise

Stayed 2 nights in Jun 2023
Response from La réception on Jul 23, 2023
Merci pour votre évaluation, au plaisir de vous revoir à l'hôtel bientôt.

10/10 Excellent

Sylvie

Stayed 2 nights in Jun 2023
Response from La réception on Jul 23, 2023
Merci pour votre évaluation, au plaisir de vous revoir à l'hôtel bientôt.

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the on-site restaurant was not to our liking. Would've liked if they had a more conventional breakfast option for the non epicurians. Staff was exceptional, loved the room overlooking the lake.
Stayed 2 nights in Jun 2023
Response from Reception on Jun 26, 2023
Thank you so much for the amazing review, we have transferred your comment about the food to the restaurant! Hoping to see you again soon.

10/10 Excellent

jeannot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from La réception on Jun 15, 2023
Merci encore d'avoir séjourné chez-nous et il nous fera plaisir de vous revoir lors de votre prochain séjour dans notre belle région!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with friendly staff. The rooms were extremely clean and functional with a beautiful view of the lake right outside my door. Also, quick walk to the downtown. I wish hotel verso was all over, so I could stay there time and time again. Thanks for a lovely stay!
Stayed 2 nights in Jun 2023
Response from Reception on Jun 13, 2023
Thank you so much for the lovely review! Hope to see you again sometime soon. - Hotel Verso staff

8/10 Good

A.F.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Private. Peaceful.
Stayed 3 nights in May 2023
Response from The reception on Jun 4, 2023
Thank you for your comment.Nice to see you again when you will come back in Magog.Best regards!

10/10 Excellent

Robin

Stayed 1 night in May 2023
Response from La réception on Jun 18, 2023
Merci pour votre avis post-séjour! Au plaisir de vous revoir bientôt dans notre hôtel. - Toute l'équipe du Verso

10/10 Excellent

JAMES, Rumford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Verso Hotel-boutique on May 25, 2023
Merci James! Thank you James!:)

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet
Stayed 1 night in Apr 2023
Response from Hôtel Verso on Apr 11, 2023
Thank you for your comment, we appreciate it very much. Hoping to see you again on your next visit to our beautiful region.

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake was lovely. I love the design. The staff are friendly and helpful. A great place to stay!
Stayed 1 night in Mar 2023
Response from Réception Hôtel Verso on Apr 11, 2023
Thank you for your comment, we appreciate it very much. Hoping to see you again on your next visit to our beautiful region.