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Reviews of FairBridge Inn & Suites in Thorp, WI

2 out of 5
FairBridge Inn & Suites in Thorp, WI
203 West Hill St, Thorp, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 239 reviews" "
Rating 8 - Good. 78 out of 239 reviews" "
Rating 6 - Okay. 18 out of 239 reviews" "
Rating 4 - Poor. 12 out of 239 reviews" "
Rating 2 - Terrible. 5 out of 239 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Tomah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN! Comfortable beds, pillows, and beddng. Good shower. Vanity had a makeup removal towel, thoughtful. Recommend if in area.
Stayed 1 night in Apr 2024
Response from Lori on Apr 8, 2024
Thank you Barbara for the wonderful review. We look forward to seeing you again.

6/10 Okay

Brian

Business traveler
Liked: Staff & service
I have stayed at this hotel several times. Great staff, nice location.
Stayed 2 nights in Mar 2024
Response from Lori on Apr 1, 2024
Thank you for the review Brian. We are glad that you choose to stay with us and hope you continue to do so in the future. If ever there is an issue or concern, please feel free to contact us at any time.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
People were pleasant. Two restaurants walking distance.
Stayed 1 night in Mar 2024
Response from Lori on Mar 25, 2024
Thank you for the review. We look forward to seeing you again.

6/10 Okay

Jason

Stayed 1 night in Mar 2024
Response from Lori on Mar 25, 2024
Thank you for the review. Hopefully to see you again and with a better experience.

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff. Very clean
Stayed 4 nights in Feb 2024
Response from Lori on Feb 11, 2024
Thank you Lisa for the wonderful review. It was a pleasure having you stay with us and hopefully we can see you again sometime.Best wishes,Lori

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 3 nights in Dec 2023
Response from Lori on Dec 24, 2023
Thank you Barbara, we look forward to seeing you again.Happy Holidays!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very welcoming.
Stayed 1 night in Dec 2023
Response from Lori on Dec 21, 2023
Thank you Barbara for the wonderful review. We will happily take care of you the next time you come to see us. Have a safe and Happy Holiday season.

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023
Response from Lori on Dec 5, 2023
Thank you Gloria for the great review. We look forward to seeing you again and have a wonderful holiday season.

10/10 Excellent

Marianne

Traveled with group, Traveled with partner
Great place to stay!
Stayed 1 night in Oct 2023
Response from Lori on Oct 31, 2023
Thank you for the great review. We look forward to seeing you again.

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lori on Oct 18, 2023
Thank you Dennis for the wonderful review. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for many years off and on to visit friends in the area. The place is excellent! Wouldn’t change a thing!!
Response from Lori on Oct 13, 2023
Thank you Russ for the wonderful review. It is always a pleasure to see you and we look forward to your next visit.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lori on Sep 29, 2023
Thank you so much for the great review. It was a pleasure having you here. We look forward to seeing you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lori on Sep 27, 2023
Thank you for the great review. We hope we can serve you again.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lori on Sep 12, 2023
Thank you for the great review Timothy. We look forward to seeing you again.

8/10 Good

Lisa M

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Lori on Aug 30, 2023
Thank you Lisa for the great review. We look forward to seeing you again and improving on your stay.

10/10 Excellent

Chris

Traveled with partner
Liked: Amenities
For us it was close to a wedding venue. They had our room ready before the check in time which ensured we would not be late.
Stayed 1 night in Aug 2023
Response from Lori on Aug 29, 2023
Thank you for the great review Chris. We are always happy to accommodate whenever possible. We hope to see you in the future.

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations for the price. The place was clean with nice amenities. Even the television had a nice channel selection. Walking distance to a few restaurants and convenience stores.
Stayed 1 night in Aug 2023
Response from Lori on Aug 29, 2023
Thank you William for the great review. We look forward to seeing you again.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Lori on Jul 30, 2023
Thank you for the review Karen. We hope to see you again soon. Have a wonderful summer.

6/10 Okay

Crystal

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Crabby desk lady
We were pleasantly surprised by how clean our room was! It is obvious the room service staff cares about their work. Checking in didn’t go as smooth. I’ve stayed in many hotels and have never been asked to list the other adults by first and last name and then questioned about them. I was also surprised to get an up-charge after my stay ended for the third adult in my room (which I told them about during my reservation and check-in). I had to ask about the breakfast hours and check-out time. She seemed irritated I was even there.
Stayed 2 nights in Jul 2023
Response from Lori on Jul 25, 2023
Hi Crystal, thank you for the review. It helps us find areas of improvement. I apologize for the behavior of my front desk clerk and will review check-in procedures with her. I hope you will give us another chance to make it up to you and look forward to seeing you again.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very clean, easy to check in and out. Cheaper if you book by calling direct.
Stayed 2 nights in Jul 2023
Response from Lori on Jul 24, 2023
Thank you for the great review David. We look forward to seeing you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay again
Stayed 1 night in Jul 2023
Response from Lori on Jul 23, 2023
Thank you Scott for the great review. We look forward to seeing you again.

2/10 Terrible

Jack, arlington heights

Stayed 1 night in Jul 2023
Response from Lori on Aug 29, 2023
Hi Jack. Sorry that you had a bad stay. If you could give me some reasons as to why your stay was not good, I would like to make sure that it doesn't happen again. Maybe we can make it right for you one day.

10/10 Excellent

Thomas, Highland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on our visit to Owen.
Stayed 2 nights in Jul 2023
Response from Lori on Jul 20, 2023
Thank you for the great review. We look forward to seeing you again.

10/10 Excellent

rochelle

Stayed 1 night in Jul 2023
Response from Lori on Aug 29, 2023
Thank you for the great review. We hope to see you again.

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from Lori on Jul 15, 2023
Thank you for your review. Hopefully the next time you come we can give you a better experience. Have a great day.

10/10 Excellent

Bruce J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2023
Response from Lori on Jun 27, 2023
Thank you Bruce for the wonderful review. It was a pleasure having you stay with us and we hope to see you again in the future. Have a great day.

10/10 Excellent

David

Stayed 2 nights in Jun 2023
Response from Lori on Jul 20, 2023
Thank you for the great review. We look forward to seeing you again.

10/10 Excellent

Esther

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean place to stay and the staff was friendly.
Stayed 2 nights in Jun 2023
Response from Lori on Jun 25, 2023
Thank you for the wonderful review Esther. We hope to see you again in the future. Have a great evening.

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great all around from check in to check out.
Stayed 2 nights in Jun 2023
Response from GM on Jun 13, 2023
Thank you for the great review Carrie. We look forward to seeing you again.SIncerely,Lori

10/10 Excellent

Diane, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the area.
Stayed 2 nights in May 2023
Response from GM on Jun 13, 2023
Thank you for the wonderful review Diane. We look forward to seeing you again.Sincerely,Lori

4/10 Poor

Gayle

Traveled with partner, Traveled with pets
Disliked: Staff & service
We stayed in a room where you could have a pet, when we walked into the room there was a very strong scent of dog, I have stayed in many pet-friendly lodging & have never had a complaint about a strong dog scent. Plus’s the individual that checked us in seemed a bit distracted and didn’t say anything about a wi-fi password.
Stayed 1 night in May 2023
Response from lori on Jun 13, 2023
Sorry that you didn't have a good stay. I hope I have the opportunity to make it up to you the next time you stay.Sincerely,Lori

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from GM on Jun 13, 2023
Thank you for your review. We hope to see you in the future.Sincerly,Lori

6/10 Okay

Ashley

Stayed 1 night in May 2023
Response from GM on Jun 13, 2023
Thank you for the review. Let us know what we can improve on for your future stay.Sincerely,Lori

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallest toilets we have seen in a long time, too close to the floor to sit comfortably. Would have liked yogurt on the breakfast choices. Except for the hard boiled egg, everything was carbs. No jelly or honey to put with the peanut butter on toast. We will bring out own breakfast next time. Enjoyed the refrigerator and microwave in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Errol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted with kindness by the staff at chech-in and at check-out. Enjoyed the VERY comfortable beds and pillows. A definite must stay location on our next trip. A Green Book plus.
Stayed 2 nights in Feb 2023
Response from Lori on Mar 8, 2023
Thank you so much for your wonderful review Errol. We hope you will stay with us again in the future.Sincerely, Lori

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Clean
Stayed 3 nights in Feb 2023
Response from Lori on Feb 8, 2023
Thank you for the review. We look forward to seeing you again.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk.
Rooms nice and clean for a small town in the middle of no where it was nice, great job. Front desk attendant was no where to be found at checkout.
Stayed 2 nights in Jan 2023
Response from Lori on Feb 8, 2023
Thank you for the review. I apologize that no one was there to help you and thank you for bringing it to our attention. Hope to see you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Lori on Jan 9, 2023
Thank you for your review. Please let us know where and how we can make your next stay a 10 out of 10. Hope to see you again.

10/10 Excellent

Brenda

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Lori on Jan 2, 2023
Thank you for the review. We hope to see you again in the future.Lori

8/10 Good

Connie

Stayed 3 nights in Dec 2022

4/10 Poor

richard

Stayed 1 night in Dec 2022
Response from Lori on Dec 15, 2022
Sorry you didn't have a good stay. If you could let me know what we need to improve on I would greatly appreciate it. Hopefully you will give us a chance to make it right for you.Sincerely,Lori

8/10 Good

Amy

Response from Lori on Dec 5, 2023
Thank you Amy for the great review. We look forward to seeing you again and have a safe and happy holiday.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay!
It was a quick stay, but the pool was used! My daughter appreciated that a lot!! The beds were comfy, there was enough room for the dog crate and everyone was friendly!
Stayed 1 night in Nov 2022
Response from Lori on Nov 17, 2022
Sarah thank you for the great review. We hope to see you again soon.Lori

10/10 Excellent

Marlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Lori on Oct 26, 2022
Thank you for the wonderful review. Looking forward to seeing you again in the future.Lori

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Lori on Oct 20, 2022
Thank you for the great review. Hope to see you again in the future.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with stay
Stayed 1 night in Oct 2022
Response from Lori on Oct 20, 2022
Thank you for the great review. Hope to see you again in the future.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2022
Response from Lori on Sep 27, 2022
Thank you for the great review Sheila. We hope to see you again in the future.Sincerly,Lori

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded our expectations!
Stayed 1 night in Aug 2022
Response from Lori on Aug 24, 2022
Thank you for the review Jill. I'm so pleased you enjoyed your stay. We are looking forward to seeing you in the future.Lori

10/10 Excellent

Mary

Stayed 1 night in Aug 2022
Response from Lori on Jan 3, 2023
Thank you for the great review. Hope to see you again in the future.Lori

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Lori on Jan 3, 2023
Thank you Kathleen for the great review. We look forward to seeing you again in the future.