Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
Cons: eggs
We stayed there 4 nights and it was a fairly good stay. We liked that our room was on the first floor and quite close to an outside door to load and unload the car. Maid service was good. It was close to everything that we wanted to do. The breakfast was good, but the powdered scrambled eggs did get a little sickening even with the cheese. Are they that much less expensive than real eggs? Nice weight room which we used. Staff friendly and room clean and roomy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, Pet Friendly

Posted May 26, 2015
Clean, quiet room, nice that it is pet friendly. Good parking close to the doors.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Excellent hotel

Posted Apr 20, 2015
Very comfortable and enjoywd the stay. Food was good and ppol area and hotub area one of rhe best. Lay was excellent as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis

Friendly and helpful staff!

Posted Apr 19, 2015
Love the kiddie pool! It was great for my 4 year old and his 2 year old cousin!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
They have a very nice pool area and a nice staff but the rooms are small and I think a little over priced for what you get
3 out of 5
by A verified traveler from 'sconsin

Long in the tooth

Posted Mar 31, 2015
Pros: It's location is prime.
Cons: Complete rehab.
Location: Busy intersection, near the University, along the main drag in town. Not too far from Water St and the action for the area.
Here is a unique property that has been re-branded numerous times. Best time to check in as when you are nearly exhausted from the road, then you will not see the stains, missing tiles, dusty dirty & rusty vents or the mold. Bonus - the sheets were clean! While there are many choices of places to stay in Eau Claire, there are no 4 or 5 star properties. While this shows up as a 3 star, consider it more of a 2 star +.
4 out of 5
Recommended
for Families
by Heather from Elk River, mn

Pleasant stay

Posted Mar 30, 2015 on Hotels
Nice hotel, and pool. Bathroom was a bit small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Deluxe King room was excellent

Posted Mar 27, 2015
Clean, comfy room. Stayed in the tower in a deluxe King room. Style was modern and up to date. Staff were attentive and helpful. Continental breakfast was very good - great selection and good flavor.
3 out of 5
by A verified traveler

Ok stay

Posted Mar 24, 2015
Beds were springy and not so comfortable. Bathroom very small. Overall was acceptable for special pricing we received. Wouldn't have paid regular price
5 out of 5
Recommended
for Families
by Traci from Tucson, AZ

Great hotel

Posted Mar 24, 2015 on Hotels
We had a great stay minus a few hiccups which happened the first day. I went to do laundry stuck money in the washer and the washer started flooding the upstairs. I ran and got someone and they cleaned it up and proceeded to tell me it was fixed. I already put my money, soap and clothes in there so I used it and noticed it wasn't washing. I finished the load thinking that maybe it was just me but the clothes still smelled dirty. So then I went to use a different washer and it wouldn't start. I again got someone and they took my money out and then put it back in and it worked. Well that means I would've paid double. Regardless after that my kids and I went into the arcade and well the change machine should have had a out of order sign on it because I lost about $5.00 in it by it giving me the wrong change. The night staff Cassie and Ryan gave me the 1.50 I lost for my load of laundry and gave me 1.00 for one of the mistakes with the change machine but they were great and very accommodating. All of the staff was great and I will be staying there again if needed. I would recommend this hotel to anyone who needs to stay in one in Eau Claire.