Ratings based on 703 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
by A verified travelerfrom Cincinnati, Ohio
Crestwood Suites ReviewPosted Apr 6, 2015
Pros: It is close by to decent restaurants and downtown Nashville
Cons: Have 24 hr check in, someone on duty, and better instructions on how to check in afer hours.
Location: Downtown Nashville
I would not recommend this hotel if for several reasons, 1. The night desk isn't open 24 hours and they close early for people from out of town. 2. The room card reader was not working and the cards did not have high enough "access" level to let us in our room. They had to reprogram the room key cards to allow us access. 3. The outside phone to get ahold of someone after hours does not have an ext. to call (it did have a number but it was busy). On the postive side the in side of the room was wonderful, it had a stove, microwave, full size refrigerator, coffee maker, toaster, kitchen sink, and a full size bathroom.
by A verified travelerfrom Dallas Texas
Good staff but terrible hotel.Posted Mar 26, 2015
There were roaches, holes in the wall and open trash in the stairwell.
by A verified travelerfrom TN
WILL NOT WASTE MY MONEY TO STAY THERE AGAIN!Posted Mar 20, 2015
Cons: PROPERTY IMPROVEMENTS
Location: CENTRALLY LOCATED IN THE RIVERGATE AREA, CLOSE TO THE MALL AND LOTS OF RESTAURANT CHOICES
EXTREMELY NOISY! WE DID NOT GET A GOOD NIGHTS SLEEP DUE TO BEING WOKE UP BY NOISY NEIGHBORS, AND SLAMMING OF DOORS. THE SHOWER HEAD DID NOT WORK PROPERLY AND WAS NEXT TO IMPOSSIBLE TO TAKE A SHOWER WITH WATER DRIZZLING OUT, AND TO TOP OFF THE EXPERIENCE, A SMALL COCKROACH WAS DISCOVERED IN THE BATHROOM PRIOR TO OUR DEPARTURE.
by A verified travelerfrom Georgia
Crestwood Suites NashvillePosted Mar 17, 2015
Pros: Proximity to event I was attending
Cons: Everything-cleanliness, service, facilities
The clerk was pleasant enough which is the last good thing I can say about the place. The overall condition of the hotel was deplorable--peeling paint, warped floors, non-functional alarm clock--they don't offer wake-up calls? Didn't receive any room service e.g. clean towels, make beds, take out trash. Dog barking across the hall--no pets allowed when we checked in? Would not recommend this place to anyone.
by A verified travelerfrom NC
Avoid this hotelPosted Mar 3, 2015
This was not a safe place to stay. It was also dirty, dogs in the hallways, noisy, people smoking in the lobby, and a late night argument outside between tenants. This appears to be a long term living space for low income clients.
by A verified travelerfrom Chicago, IL.
I think this was a halfway house.Posted Feb 2, 2015
Check in was awful, I had to wait 10 minutes till the clerk got back only to have to listen to her tell someone on the phone about someone calling someone something. I was like really. Then as soon as she was off the phone somebody else showed up and she attended to their needs. Dogs barking, people watching tv loudly till 430 in the morning.
by A verified traveler
average motelPosted Feb 2, 2015
Not bad, but not in any way exceptional. pretty clean but nothing more than a motel 6 would provide.
by A verified traveler
This place is pretty ran down, noisyPosted Feb 1, 2015
Old, noisy and in bad shape. This is more as temporary housing rather than nightly motel and that brings a complet different crowd of guests
by A verified travelerfrom Bremen
Kein Hotel sondern herunter gekommendes WohnhausPosted Jan 23, 2015
Pros: nichts es ist kein Hotel sondern ein Wohnhaus
Cons: alles wenn es ein Hotel sein soll
Wir haben das Hotel verlassen . Eine Stornierung war leider nicht möglich aber ein Aufenthalt über Nacht für uns auch nicht. Die Dame an der Anmeldung hat sich nicht mal gewundert das wir wieder auschecken. Das ganze Hotel ist schief, ggf mal abgesackt. Die Badezimmertür lies sich deshalb nicht schließen . Durch die Fenster zieht es. Die Einrichtung ist sehr alt. An der Wand waren Hand und Fußabdrücke zu sehen. auf dem Flur standen überall die Türen offen und Kinder spielten im Hotelflur weil sie dort leben. Der Geruch von essen was gekocht wird zog durchs ganze Haus. Laut, dreckig kein Hotel sondern ein Wohnhaus in dem man nicht übernachten möchte wenn man nicht muss. Expedia sollte dieses Hotel aus der Liste streichen. Wir sind los haben ein anderes Hotel gesucht und dann ausgecheckt.
for Everyoneby A verified travelerfrom Memphis
Great locationPosted Jan 19, 2015
This was my second stay. The first room was in 3 rd floor, not impressive, but this time, I had a King, and loved the room. Not a modern building, but Comfortable and good experience.