Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Great, clean, neat efficient....almost sterile.

Posted Apr 21, 2015
I can't really find a thing lacking in this property other than personality. There are nicely appointed mtg. rooms. The pkg. garage could have easily been designed to connect to the lobby, but it probably does little good to fuss at the architect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to food and shopping

Posted Apr 20, 2015
Pros: Very nice beds, courteous staff, and clean hotel in general
Location: 2 Malls, a Target, lots of places to eat.
I stay in Minneapolis probably 20 nights per year. I stay at this hotel 90% of the time, as I know the area, there is good food nearby, and access to retailers where I can purchase everything that I forgot to pack.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hibbing

Lovely hotel near shopping and airport.

Posted Apr 20, 2015
The Westin is beautiful and perfectly located for shopping, with the Galleria and southdale literally across the parking lot. We stayed before a flight out of MSP wanting a hotel close to the airport but not at the airport. The drive to MSP was quick--just minutes down 494. Our room was lovely, the staff courteous. I recommend!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Not the best First Impression

Posted Apr 15, 2015
We arrived on Easter Sunday, which may have altered the hotel's typical staffing and presence. We could not tell where to pull in for arrival and check in, nor what to do with our car. Once inside, the check in staff was far more empowered and cordial, and we felt far more welcome at the property. The bathroom was exceptionally well appointed, the room was adequate. We were not treated to 5 star accommodations, so I cannot recommend the hotel as an exceptional property based on this first visit. Would I recommend the property to others travelling - yes Would I hope their experience was better than mine - Yes I would.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 30, 2015
Lovely staff - considerate and helpful without making a fuss. Clean, comfortable room - exactly what you need when travelling on business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for shopping!

Posted Mar 24, 2015
Great accomodations. Internet connection awful. $10 a day charge for hotel wifii. Mobile phones had very poor signal inside hotel. (Verizon carrier)
5 out of 5
Recommended
for Couples
by A verified traveler

Travel to the cities

Posted Mar 9, 2015
Pros: staff, location, high quality
Cons: nothing
Location: Close to malls and shopping
very nice location. great hotel and outstanding staff. VERY helpful and committed to make sure our stay was enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Very nice hotel, a lot of great restaurants and shopping close by. Wish we would have scheduled a longer stay!
5 out of 5
Recommended
for Families
by A verified travelerfrom Rochester, MN

Great hotel next to the Galleria

Posted Feb 13, 2015
Pros: Location.
Location: See above.
Very convenient for shopping. Good restaurants at adjacent Galleria shopping center, that you can get to without going outside (very important for MN winters). Great shopping at Soutdale Mall, which is right next door, and also has good restaurants. For those with car, easy to get to many attractions, including downtown Minneapolis.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to everything

Posted Jan 28, 2015
Pros: large room nice pool
Cons: the price was a bit high. that would be the only thing that would stop me from coming back
Location: close to shoping and dining. at at mccormicks for lunch (service was lacking) also pittsburg blue (way better)
very nice across the board. clean comforatble great staff close to everything nice pool and hot tub