Ratings based on 922 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Great location with a nice view of the castle

Posted Dec 16, 2014
We arrived in the morning, and we asked for a room with view of the castle. The hotel staff was very helpful and friendly, sent me message when the room was ready while we went out sightseeing. Room was big and clean, and the view was really lovely! Will definitely go back!!!!
3 out of 5
by A verified traveler

Good central position

Posted Dec 15, 2014
Pros: Staff were helpful and friendly
Cons: Hotel reception was being refurbished (bad time of year just before Christmas) rooms need to be upgraded, very poor paintwork and poor quality repairs
Recomended by my wife as she and a friend stayed here last year
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Excellent location with helpful staff

Posted Dec 10, 2014
Had a long weekend stay in Edinburgh. First time visitng and fell in love with the city and would definitely stay in this hotel again. Location was perfect with a pick of traditional pubs just across the road. On check in the lovely ladies asked if was out first time in Edinburgh, when we said we they offered advice on restaurants or any sightseeing we needed help with. Felt like nothing was too much trouble and can't recommend it enough.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Very good hotel in the centre.

Posted Nov 25, 2014
The hotel is really good. Breakfast is brilliant. Would love to return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom eindhoven

Centraal

Posted Nov 17, 2014
Centraal gelegen hotel, ideaal voor stedentrip. Netjes, verzorgd, vriendelijk en behulpzaam personeel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel agréable très bien situé

Posted Nov 12, 2014
Pros: Sa situation géographique et la qualité de la chambre
Location: Centre ville
Personnel accueillant, chambre propre. L'hôtel est vraiment bien situé à deux pas du château d'Edimbourg
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Hamburg

Zentrale Lage in der Altstadt

Posted Nov 3, 2014
Pros: Das Zimmer und das Bad
Cons: Das Continental breakfast könnte etwas mehr Variationen an Wurst und Käse enthalten, da es jeden Tag nur die immer gleichen drei Sorten gibt.
Location: Ideal, um Besichtigungen in der Altstadt durchzuführen. Wer den Schwerpunkt auf Einkaufen legen möchte, solltel in der Nähe der George St. absteigen.
Einziger Kritikpunkt war, dass das Servicepersonal teilweise sehr laut agierte. Das Eindecken der Tische mit Geschirr und Besteck geschah zum Teil so laut, wie ich es sonst in vergleichbarer Form noch nie erlebt habe. Dies mag zum Teil an den steinernen Tischplatten gelegen haben, auf denen keine Tischdecken lagen, zum anderen wurden Flaschen und Besteckkästen ebenfalls ohne Rücksicht auf anwesende Gäste sehr lautstark befüllt. War man als Gast darauf nicht vorbereitet, da man das Personal nicht im Auge hatte, erschrak man regelrecht.
3 out of 5
by A verified travelerfrom New York

Disappointed

Posted Oct 25, 2014
This hotel tries to be trendy and upscale but is far from it and not worth the money. We did have a nice view of the castle but I imagine there are many hotels in the area that offer this. We stayed three nights here and wish we had booked elsewhere. The hotel is about a 10 minute walk to the Royal Mile and 15 minutes to princess street. But there are many hotels closer for the same price. The shower and windows had residue stains, the receptionist who checked us in was very rude, and while the hotel advertises free wifi included in their rate, we were only able to access it in the hallway. The beds and pillows were very hard and the room temperature was either too hot or too cold. The outlets meant for our plugs didn't work, we had to unplug a desk lamp to at least have access to one plug. We also had originally planned to stay for two nights and decided to change our plans and stay an additional night (this was before we saw the hotel condition!) The company would not honor the rate we initially booked at, so we paid just as much for the third night as the first and second combined. Total waste!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

観光地の中心のホテル

Posted Oct 20, 2014
Pros: ロケーション、ホテルスタッフの気遣い
オールトタウンに位置し、各観光名所にも徒歩圏で便利。近くにスーパー、レストランもあり食事には困らない。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom leeds, west yorkshire

Weekend break

Posted Oct 16, 2014
Pros: Location, staff.
Location: 10 min walk from train station. Well located for tourist attractions, bars restaurants and shopping. Nice views of castle from some rooms.
Well located for tourist attractions, shopping, bars and restaurants. Some street noise but this is usual in busy city centres. Staff friendly and knowledgable. Would happily recommend this hotel.