Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tübingen

Very good hotel in centre

Posted Apr 17, 2015
Pros: Friendly staff and comfortable room
Cons: The interior is maybe a tiny bit dated by now; upkeep should not be neglected.
Stayed there for four nights and enjoyed every aspect of it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Coast California

Good Value

Posted Apr 10, 2015
Pros: Close to the Castle and the Royal Mile.
Cons: Breakfast was not great.
Location: Edinburgh Castle, The Royal Mile, lots of pubs and cafes and shops
This hotel is a good value and in a great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, Ohio

Good location and best hotel shower ever

Posted Apr 6, 2015
The first impression of lobby is not good and public toilets in restaurant needed a cleaning. The staff and room made up for these things. Decent size rooms and clean. Very good size shower. Walkable from a lot of sites worth seeing. Beehive pub had good pies and right across street.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

観光にはベストのロケーション。下町風の雰囲気、パブやレストランも多くて便利。

Posted Apr 3, 2015
Pros: 広くて清潔な部屋、明るい照明。
Cons: できれば、室内に金庫がほしい。
Location: Royal Mileが近いので、主な観光地には簡単に行けます。
ダブルベッドルームを利用したが一人旅には贅沢だったかな…。大きなベッド、明 るい照明、無料WiFiなど、ほとんど文句のつけようがありませんでした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 3, 2015
Really helpful staff who ensured we had a quiet room on a high floor. Only a bar and restaurant as all other facilities were at sister hotel down the road
2 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 14, 2015
Nice hotel but all the works going spoiled it banging and could not find a way in the property as no signs
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin

Brilliant Location, Beautiful Hotel

Posted Feb 12, 2015
Pros: Location location location...the hotel was lovely also
Location: Right beside the castle and the Royal Mile, in easy walking distance of New Town for shops.
We (4 adults) went to Edinburgh for a long weekend and were delighted with this hotel! Everything from the location to the staff, the bar and the beautifully presented rooms was perfect, really couldn't have asked for more. I will be back anytime I return to Edinburgh
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
The hotel was undergoing refurbishment work - which had not been indicated when I booked the room. There was a temporary reception desk up a flight of stairs, a lot of noise throughout the day, and workmen on scaffolding directly outside my window. As I needed to spend part of the day in my room completing work, the disturbance was unwelcome. The hotel's restaurant was closed, though food was available at the sister hotel down the road. The staff were helpful and friendly throughout, and not responsible for the disruption, and the standard of room cleanliness couldn't be faulted. The location is excellent, and I would certainly return again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Slow Breakfast

Posted Feb 2, 2015 on Hotels.com
The Apex was great,and staff were lovely, although the breakfast service being extremely slow - I waited in excess of mins for my breakfast. But was given my toast as soon as I ordered.
5 out of 5
Recommended
for Couples
by CECILIEfrom København

Great value for your money in central Edinburgh

Posted Jan 28, 2015 on Hotels.com
Supercentral in a cosy part of Grassmarket. Short walking distance to the castle, Waverly station and a lot of great places to eat, drink, shop and enjoy yourself. Despite of the central location, it was a surprinsingly low level of noise. Clean and neat room, with good facilities. Friendly and helpful staff and great value for your money!