Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.5 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom N. Ireland
Very nice hotel with friendly staffPosted Jan 31, 2015
Very well looked after no request was to much ,friendly staff, very clean and spacious room well decorated. Breakfast was very good and a request for breakfast that was not on the menu was served with no problems at all a very good hotel well staffed
for Couplesby A verified traveler
Pleasant StayPosted Aug 7, 2014
The hotel was of a good standard and our stay was enjoyable. Recommended for the overnight traveler.
for Everyoneby A verified travelerfrom newcastle
Very friendly convenient hotelPosted Aug 4, 2014
The staff were brilliant very welcoming and friendly very lovely stay
for Everyoneby Sandy & Mikefrom Ireland
stay at Best Western Hilcroft HotelPosted May 31, 2014
Pros: everything .. staff couldn't have been nicer..
Cons: toilet took time filling so had to wait between flushing. but trivial,
Location: location was great for shopping and some attractions..
we came early because of early flight... they stopped breakfast half hour before we got there .. they not only served us a hot breakfast but let us in our rooms early..wonderful..
by A verified traveler
Over pricedPosted Oct 12, 2013
Pros: Very clean.
Cons: Smiles. Communication. Warm room on arrival. To be asked if we mind having a bdd in the corner of the room for mobility reasons.
Small room. Bed in corner and only accessible from one side. Noisy, on a main road and unable to sleep with the window open. Was cold on arrival but soon warmed up. We weren't told we had a choice for breakfast and ended up leaving half because too dry. Staff gave the impression they didn't want to be there ... seemed under-staffed.
for Couplesby A verified travelerfrom dublin
Whitburn CentralPosted Jun 3, 2011
Good reasonable Hotel. Some staff lack the personality necessary to encourage a return visit. Overall good food and good house keeping staff. This was my second visit and probably will return as it is convenient to where I visit family relations.