Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by A verified travelerfrom N. Ireland

Very nice hotel with friendly staff

Posted Jan 31, 2015
Very well looked after no request was to much ,friendly staff, very clean and spacious room well decorated. Breakfast was very good and a request for breakfast that was not on the menu was served with no problems at all a very good hotel well staffed
4 out of 5
for Couples
by A verified traveler

Pleasant Stay

Posted Aug 7, 2014
The hotel was of a good standard and our stay was enjoyable. Recommended for the overnight traveler.
5 out of 5
for Everyone
by A verified travelerfrom newcastle

Very friendly convenient hotel

Posted Aug 4, 2014
The staff were brilliant very welcoming and friendly very lovely stay
5 out of 5
for Everyone
by Sandy & Mikefrom Ireland

stay at Best Western Hilcroft Hotel

Posted May 31, 2014
Pros: everything .. staff couldn't have been nicer..
Cons: toilet took time filling so had to wait between flushing. but trivial,
Location: location was great for shopping and some attractions..
we came early because of early flight... they stopped breakfast half hour before we got there .. they not only served us a hot breakfast but let us in our rooms early..wonderful..
2 out of 5
by A verified traveler

Over priced

Posted Oct 12, 2013
Pros: Very clean.
Cons: Smiles. Communication. Warm room on arrival. To be asked if we mind having a bdd in the corner of the room for mobility reasons.
Small room. Bed in corner and only accessible from one side. Noisy, on a main road and unable to sleep with the window open. Was cold on arrival but soon warmed up. We weren't told we had a choice for breakfast and ended up leaving half because too dry. Staff gave the impression they didn't want to be there ... seemed under-staffed.
4 out of 5
for Couples
by A verified travelerfrom dublin

Whitburn Central

Posted Jun 3, 2011
Good reasonable Hotel. Some staff lack the personality necessary to encourage a return visit. Overall good food and good house keeping staff. This was my second visit and probably will return as it is convenient to where I visit family relations.