Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by ktdfrom NYC

Great place for a family with an infant

Posted Sep 14, 2014 on Hotels.com
We really liked the hotel, and reception was very helpful! The rest of our family stayed at regular hotels in the old city but it really wasn't that far to get to them, maybe 15 min walk to the Royal Mile. And well worth the extra room we got, especially since we had an infant with us.
3 out of 5
Recommended
for Families
by Canadian Retireesfrom Ottawa, Canada

Not exactly as advertised!

Posted Sep 7, 2014 on Hotels.com
We were given a "first-floor" room except it required 3 flights of stairs! Not great when you have several suitcases! There was an odour of greasy cooking that lingered in the hallways during our 3-day stay - not entirely pleasant! The room was dated but more importantly there was no evidence of housekeeping service (clean towels, garbage removal, sink cleaning) during our 3-day stay. The worst part was that we had almost depleted the bathroom tissue and when we asked the person on the desk, they promised to replenish it but did not - we had to actually go to the desk and were given ONE roll!!! Really not acceptable! Would never stay there again and would recommend that others avoid it!! Pictures on website do not reflect our experience!
3 out of 5
by A verified travelerfrom Sydney

Week in Edinburgh

Posted Aug 28, 2014
Pros: Location within Edinburgh.
Cons: Hot water service in rooms. Housekeeping and provisions within the kitchenette. Some of the staff but others were good.
Initial experience with the hot water system was my wife nearly got scalded . Placed call for maintenance to help with adjustment and initially advised he would be at our room in 30 min. He didn't turn up so we rang reception again only to be told he had gone home for the day. Maintenance arrived only to advise that the hot water setting was on the highest setting. During our week stay, water pressure and temperature were on going issues. Rubbish bin in kitchen was not emptied during our week stay had to request house keeping for fresh towels after 3 days as they were not changed daily. Beds uncomfortable, hard pillows.
5 out of 5
Recommended
for Couples
by Alisonfrom St. Louis

Beautiful accommodations

Posted Aug 27, 2014 on Hotels.com
The living quarters and room were spotless and decor/furniture was great. If you were going to stay here for a week and cook, you might need some cleaning supplies such as a dishrag/soap/sponge, etc. Sometimes check-in and be a bit slow. Other than that, amazing location, quiet room, comfortable bed, great wifi. Highly recommended.
4 out of 5
Recommended
for Families
by A verified traveler

Nice room

Posted Aug 19, 2014 on Hotels.com
Nice location and clean room. However I got a 2 double room while I reserved a twin+double room, which upsets me a bit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Excellent

Posted Aug 18, 2014
Fantastic, will definitely stay with this company again!
5 out of 5
Recommended
for Business Travelers
by Brian Hfrom Surrey

Outstanding last-minute booking

Posted Aug 18, 2014 on Hotels.com
I needed a room for a last-minute business trip to Edinburgh which, during Festival period, I expected to be a very difficult task. Thankfully, Blue Rainbow had an apartment available and at an excellent price. And what a lovely place, very close to St Andrew square but with little noise from the busy Queen St. I shall definitely check their availability for any future trips to Edinburgh.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom KY

Central Location and Good Value

Posted Aug 13, 2014
Pros: location, amenities, staff, value
We only spent two nights in Edinburgh, but were glad we chose this place. The rooms are actually small apartments, complete with a separate kitchenette and lounge area. There is even free laundry facilities on-site. The hotel is centrally located, so we found it easy to walk to all attractions.
5 out of 5
Recommended
by giantfrom stoke on trent

high spec haven

Posted Aug 11, 2014 on Hotels.com
modern comfortable furnishings and appliances in a spacious airy apartment with high corniced ceilings and sash windows. Good location altho' traffice noise can be heardI would not put us off staying again, after 11pm it quitens down. staff polite and welcoming. A womderful stay in this vibrant city we will be returning.
5 out of 5
Recommended
for Families
by A verified travelerfrom Roma

Carinissimo appartamento a due passi dal centro

Posted Aug 3, 2014
Pros: i comfort
Cons: la pulizia non era prevista durante la durata del soggiorno
Location: l'hotel è centrale, si possono raggiungere a piedi la stazione ferroviaria principale, princess street.
Abbiamo alloggiato, con mio marito e mio figlio di 1 anno, in questo graziosissimo appartamento, a due passi dal centro. L'appartamento è arredato con cura, ci sono la lavastoviglie e la macchina del caffè con le cialde. La vista dava su un giardino molto caratteristico. Lo consiglio vivamente