Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from PA

Compact room in the center of Fringe activities

Posted Aug 29, 2014
Basic accommodation for two people, but very clean and comfortable, the included breakfast makes it a great deal. We had our golf clubs for the following week in the North East, they were safely locked away for us in a closet at reception.
3 out of 5
Recommended
for Everyone
by A verified traveler

walk up, no elevator.

Posted Aug 21, 2014
fine, but no elevator. this needs to be stated in the reservation.
4 out of 5
Recommended
for Couples
by A verified traveler from Ayrshire

FIVE STAR BREAKFAST IN THREE STAR HOTEL

Posted Aug 20, 2014
Pros: Yes, like so many others,amazed at the standard of breakfast for the price we paid. Superb! Comfy bed with nice fresh linen and plenty of towels.
Cons: Four stories high is quite a climb for the more mature guest so it is a good idea to phone in advance & book a lower level. No parking facility.
Location: GREAT LOCATION. 10-15 min walk from Princes St . Festival Theatre, super City Café & main bus routes only a block behind - handy for park & ride.
We thoroughly enjoyed our stay at this hotel. It was ideal for our short Festival visit. All staff very helpful. The hotel has certainly been student accommodation but the room, though fairly small, was very clean and comfortable, with all the usual amenities you'd expect for a three star hotel. Have stayed in much worse!
2 out of 5
by A verified traveler from California, USA

Student housing.

Posted Aug 6, 2014
Pros: Not much. It was fairly quiet at night.
Cons: Tear the whole place down and rebuild it entirely....I couldn't say. No computer available for guest use in the lobby/mgr's office.
Location: Apparently it was near a university. Coffee houses, and restaurants nearby, and banks also. It was about a ten minute walk down to a main street.
This room was up 3 flights of stairs and through two doors. No elevator. I was able to get a nearby workman to help take my suitcase upstairs. Very small room, adequate bed, small tv. Unable to use telephone unless buy a phone card which would require you to dial 20 numbers several times to phone around to find a better place for the next night. Mgr. suggested going to a computer store nearby. While doing that, I found a good hotel just up the street and decided to splurge and booked it for the next night (the Ten Hill Place Hotel). When I initially went to find the mgr.'s office-it was in an inner courtyard and it was difficult to pull the suitcase over the cobblestones. I figured out that it was some sort of student housing. The bathroom was inadequate-small sink, toilet and with a shower in the corner, no separate space for the shower, the water went all over the place in the bathroom. Luckily he provided a lot of towels. I had rented a room in Belfast, N.I., at the Hotel Europa for similar price but it was a very nice room. When I tried to call the mgr. later there was no response.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel great location

Posted Aug 4, 2014
Once found, the location is perfect and for the price, you get a good little room very comfy and very clean. the staff is very friendly and the breakfast buffet offers a wide choice of cold and hot dishes, ready to start the day :) the noise level is just like in any other hotel too so very good here too.
4 out of 5
Recommended
for Students
by A verified traveler from São Paulo

Good enough for the price

Posted Jul 29, 2014
Pros: The free and great breakfast
Cons: Check out is 10:30h, too early to me, I asked to do it at 11:30h and it was denied by front desk
Location: Visit the National Museum and go for a walk in the mountain.
Great breakfast and free wifi in the room! This hotel is no frills, but has good location, near the rail station and city center.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent wifi, Nice breakfast, good room.Good...

Posted Jul 23, 2014
Pros: wifi
Cons: bathroom
Location: a litros far from historical center and city center, but close to buses.
overall a Good deal, real bad bathroom, great breakfast.
4 out of 5
Recommended
for Business Travelers
by amc1234 from Oslo

Great location, Good breakfast

Posted Jun 25, 2014 on Hotels.com
The Kenneth MacKenzie is very good value for money in central Edinburgh. The rooms are very clean and usefully furnished and the breakfast was very nice, with a lot of choice and good quality food. The staff were all very nice and went out of their way to be helpful. My only negative comment is that the room was too warm but it was difficult to sleep with the window open because of noise outside. However, this was a very minor inconvenience though and the hotel is well worth the money!
3 out of 5
by Julie

Lack of Responsiveness

Posted Jun 15, 2014
On the first day of my 2 day stay the shower curtain fell down and the TV didn't work. I reported it immediately and was told that they would fix both while I was out. Despite two further requests nothing was done about it. The shower curtain remained in the bath and I had to fix the TV aerial myself with a pair of tweezers.
5 out of 5
Recommended
for Everyone
by river from new zealand

Good hotel

Posted Jun 14, 2014
This is a nice hotel within walking distance of major attractions. It has no lift so be prepared to carry your bags upstairs. Great staff and service.