Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bedfordshire

Nice Hotel shame about the lack of empathy .......

Posted Apr 13, 2015
Pros: The accomidation
Everything was excellent and look forward to staying there again. My only issue is when I had a problem with the bathroom sink plug not working the first morning this was not dealt with and when reporting on the second day the receptionist did not seem to care about my issue. I wet shave and thus went to a close out meeting with my clients unshaven and then facing an 8 hour drive home in the same manor I was not happy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Location was perfect. Service at the hotel exceeded our expectation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Beautiful hotel close to Edinburgh

Posted Mar 2, 2015
Staff were amazing, food was excellent, overall a perfect stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Beautiful hotel and spa

Posted Jan 27, 2015
We had an amazing time at Norton house. Incredible service from every staff member and the room we had was amazing, felt truly spoilt. Would definitely go again. We had a spa day at the hotel too which was simply amazing
5 out of 5
Recommended
for Couples
by Robertfrom Wigan UK

Hogmany getaway

Posted Jan 9, 2015 on Hotels.com
Close enough to the city centre to get a cab in but still tucked away enough to get away for a quiet relaxing break. Breakfast was excellent. We ate in the brasserie in the evening which was also very good but a tad expensive. Spa facilities excellent
5 out of 5
Recommended
for Families
by Iainfrom Aberdeen

Nice hotel

Posted Jan 9, 2015 on Hotels.com
A nice clean hotel with friendly and helpful staff. Would recommend the restaurant. Will use hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in the country

Posted Jan 5, 2015
Pros: Country setting - friendly staff
Great hotel if you don't want to stay in the city. It's about 20 minute cab ride to Edinburgh. We were there for 10 days & would recommend this place to anyone and hope to go back again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gloucestershire

Relaxing hotel close to airport and easy access to

Posted Jan 3, 2015
Overall, a very pleasant stay. We were well looked after by the hotel staff who were very helpful and friendly, the bar service was somewhat slow. We opted for the discounted executive suite upgrade. The room comes with great facilities, though the TV didn't automatically switch to DVD as described. All in all a lovely stay and easy access via bus/ tram to Edinburgh.
5 out of 5
Recommended
for Couples
by Christopherfrom Hindhead

Norton House Hotel

Posted Dec 30, 2014 on Hotels.com
Excellent hotel that makes you feel special whilst still feeling at home. Lovely location, very friendly staff and great spa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Class Service!!

Posted Dec 28, 2014
Pros: The service was to the highest standard and the rooms in the new side were very cosy with great beds & plump pillows, also the food in the restaurant
Cons: The heating in the older side was not good and the room was very chilly. The staff did try to get it warmer but I ended up staying in the other room.
Location: We did nothing but eat drink and sleep over Christmas but we took a taxi to Ingliston, I was quoted £8-£10 but it was double this.We then took a tram
From the minute we walked in the service was impeccable, From Reception staff to the Bar, Restaurant and Spa were all genuinely friendly, pleasant and helpful