Ratings based on 508 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sania, Ontario, Canada.
Nice hotel, close to tram, hard to find by car.Posted Sep 13, 2014
Pros: Clean, quite, modern.
Staff was accommodating my early arrival (red eye flight) and kept my luggage safe until later when I could check in. Very comfortable and clean. Good meals available if required. Shopping mall near by. Buy the day pass on the tram to get within walking distance to Edinburgh castle and the royal mile.
for Everyoneby A verified traveler
Short breakPosted Sep 13, 2014
Hotel is perfect for breaks in Edinburgh and has its own restaurant and leisure facilities which are nice. My only problem was that it wasn't sign posted and my Sat nav could only find one way to it which made it tricky to get to. Other than that we had a fantastic stay.
for Everyoneby A verified traveler from Leicester
Hotel with excellent facilitiesPosted Sep 11, 2014
Pros: Everything about it, will definitely book again here when next over in Edinburgh
Location: Good location Tram service nearby, cheap family ticket for all day travel Town, shopping centres and castle
All staff were very helpful The rooms were clean and in good condition- cleaned and bed changes daily Good menu and food tasty Adequate gym Swimming pool for the children Tram service two minutes away from hotel Superstore in walking distance
by A verified traveler from Washington DC
Uncomfortable and uglyPosted Sep 9, 2014
Pros: The Krispy Kreme across the parking lot
Cons: Everything - from the beds to the baths
This room seems to be made from a retirement or rehab facility which was moderately remodeld to be a hotel room. The bathroom was obviously for handicapped people with red emergency pulls everywhere. The shower had no edge to it, so we flooded the bathroom floor because the water had no way to stay in the shower area. The bed was like a camp bed - narrower than a single. It creaked and sagged. I think I might have chosen to sleep in my car if it had had an outlet to recharge my phone without wearing down the battery.
for Everyoneby A verified traveler from glasgow
Great hotel just out of townPosted Sep 8, 2014
Was a great experience in a great hotel. Enjoyed the facilities and staff were friendly ! Great time and would go back
for Everyoneby A verified traveler from Ohio
Airport AccessPosted Sep 8, 2014
Pros: The accessibility and decor. The bed was also comfortable, and the room was larger than most.
Cons: While the breakfast buffet was well done, it was terribly overpriced at 13 pounds.
I was looking for a hotel that was clean, comfortable, and reasonably priced that was near the Edinburgh Airport. Novotel succeeded in all respects. The facility is modern and tastefully decorated. The restaurant and bar were open late, which was a benefit due to our late arrival.
by A verified traveler from Glasgow
Not the best location and bed not comfortablePosted Sep 8, 2014
Cons: new mattress
Very noisy as close to train station, and also was located next to staff exit who made a lot of noise when leaving in early hours of the morning. Also both mattresses on the beds were not comfortable.
for Everyoneby A verified traveler from brighton
WorkingPosted Sep 5, 2014
Good facilities in gym and pool. Staff all helpful. Nice touch with cocktails and canapés for guests.
for Everyoneby A verified traveler from london
Very nice hotel close to train stationPosted Sep 2, 2014
Nice hotel very comfortable good service and clean I like this hotel and like to stay there and really I miss that I like to stay their more
for Everyoneby A verified traveler from Israel
Convenient for city and airportPosted Aug 23, 2014
Pros: The convenient access to transportation and the comfortable room.
Cons: Would have liked the possibility of subtitles on tv (that was available at other hotels in Scotland).
Location: There is a shopping center near the hotel, but otherwise one would mostly go to the city.
Comfortable hotel with good parking and easy transportation with new tram both to airport and city center. Staff was very friendly and rooms comfortable and clean with free wifi.