Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Room with a view

Posted Sep 4, 2014
Pros: The view.
Location: Close to everything.
We had the room at the top of the hotel that had a direct view, through the port hole windows, of the castle. It was spectacular! The room was clean, the staff was friendly and the location ideal.
5 out of 5
Recommended
for Families
by A verified traveler from Japan

Great location

Posted Aug 3, 2014
Pros: Great location, charm
Cons: Nothing in particular
Location: Edinburgh castle, Scott monument....also very close to train station
Clean, has great charm, great views of the castle and conveniently located
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Outstanding

Posted Jun 15, 2014 on Hotels.com
Staying here was outstanding in almost every possible way. The location is great; the views for most rooms are stunning; the staff are wonderful; the breakfast is excellent. While the property is clearly a bit old, it's been modernized in parts, and certainly in any way that matters. And there are little touches: for instance, I had to leave early on my last morning, well before breakfast opened, so the night-porter prepared a breakfast and left it outside my door at my wake-call time! It's positively old-world service. My only reason for not giving this a top score is that it can get muggy: there's no air-conditioning (not surprising for Edinburgh), but when it is hot or humid, it's hard to leave the window open because of the amount of outside noise (buses, trams, etc.). Adding fans to the rooms would make a big difference. Finally, the WiFi was serviceable (fine at some times, decidedly creaky at peak hours).
4 out of 5
Recommended
for Everyone
by Rani from Essex, UK

Room with a fantastic view of the Castle.

Posted Jun 11, 2014
Pros: The view, the helpful and kind staff. Large room
Cons: I enjoyed the slightly old-fashioned charm, but perhaps they need to look at updating here and there.
Location: Right on Princes Street, the National Gallery just a very short walk away, plus magnificent shops.
Loved the room, the view was terrific. Quiet as well. The rooms facing the other side may be different. The restaurant has the same stunning view. There is less of the hotel feel, more like a club or family feel. Staff was excellent, and very helpful. The food was also very good, and the breakfast substantial. Have already recommended it to friends.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Marge from From New York

great location, small difficulties

Posted Jun 7, 2014 on Hotels.com
Very clean and front desk person was very friendly. The mattress was bumpy. Elevator broke and we had to walk five flights. Wonderful location and quiet despite being on Prices Street.
4 out of 5
Recommended
for Couples
by Whitey from Manitoba , Canada

Posted Jun 6, 2014 on Hotels.com
This hotel was in a great location. Our only problem was the bathroom. It uses a pump system and our luck, it started coming on most of the night and woke us up. Other than that it is a nice hotel close to everything. The day manager did give us a 25% reduction in our bill.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted May 29, 2014
On Princes Street, with a direct line of vision to Edinborough Castle.
4 out of 5
Recommended
by Sandy from NB, Canada

Posted May 23, 2014 on Hotels.com
Very convenient for train and bus travel.
4 out of 5
Recommended
for Couples
by Mandy from Eastbourne

Lovely hotel right in the centre of Edinburgh

Posted May 18, 2014
Cons: Breakfast staff not very pleasing
Location: Excellent position for sightseeing around Edinburgh local transport very accessible
Hotel very comfortable in the centre of Edinburgh, close to all touris spots, with a lovely view over the park and castle
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 16, 2014
This hotel is in an amazing location within walking distance to the major sights, shopping and restaurants. Beautiful view of the castle from the breakfast room. Great breakfast. Water pressure was a bit low and building was old but overall was great. Staff were very helpful. Highly recommend going to the Scottish National Gallery across the street - great works but no crowds and free!