Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from southampton

Excellent hotel in the centre of Edinburgh

Posted May 21, 2015
Pros: The position of the hotel is execellent for visiting all the tourist attractions.
Cons: Nothing, we could not fault anything.
Location: The hotel is within easy walking distance of all the main attractions. We particularly enjoyed the city bus tour.
We had a very relaxing three night stay. We could not fault the hotel in any way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
delivered everything and more, absolutely delightful!
2 out of 5
by A verified traveler from Hertfordshire

Good location

Posted May 21, 2015
Pros: Comfortable
Cons: Deposits and prices
Location: Tour bus which includes entry to castle, palace and Britannia
Four of us stayed at this hotel. I was told when I booked that it included the spa and breakfast but not the gym. Unfortunately I never had it in writing. Breakfast was very expensive at £22 per head so we went next door to Bar One where the four of us had breakfast for £24. Drinks were also very expensive so we opted to go into town, so not far to go as the Hotel is well situated Despite having paid for our rooms in full in advance we had to pay a £50 deposit per night each room. Although they said it would be returned immediately on check out, I am still waiting for it. We checked out on 19th May
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Lovely clean hotel

Posted May 19, 2015
It was rather disappointing that we could not use all the spa areas. It was restricted to members and residents who paid extra however we were not aware of this extra charge !!
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Superb hotel - good city location

Posted May 19, 2015
Stayed here as special treat - worth every penny!! Only disappointment were the towels!! Really expected big fluffy towels - got small hard ones 😟
4 out of 5
Recommended
for Everyone
by A verified traveler from Zürich

Zentral gelegenes Hotel

Posted May 18, 2015
Wer auf Wellness setzt, kann sich darauf gefasst machen, das lediglich der Pool und ein kleiner Heissraum in diesem Wellnesshotel inbegriffen sind...
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Hotel mit Blick auf die burg

Posted May 14, 2015
Eine städtetour mit vielen highlights, Burg, britania, Innenstadt, Locations jeder Art. Schottische mentalität
5 out of 5
Recommended
for Everyone
by A verified traveler from dundee, scotland

Great hotel with really nice staff

Posted May 13, 2015
I took my partner away for her birthday to the sheraton, we booked a club room with spa access. Upon arrival when checking in i was asked the reason for my stay, when i told them it was for my partners birthday we got upgraded to a castle view room np charge! That set the tone for a great experience, brilliant spa, lovely room. Canapes with free drinks from 5.30 - 7.30 was nice aswell. Would recomend to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Pros: Spa - range of different heat/ water experiences, view of castle from room, club lounge, location, granola for breakfast
Cons: Including cooked breakfast in your rate (extra £5)
Location: Lots of nice restaurants and cafes, shops
We loved our stay at this hotel and would highly recommend it to others.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Lovely hotel

Posted May 8, 2015
Really enjoyed staying at The Sheraton. The facilities are truly excellent and the quality of the rooms is faultless. It really was a pleasant stay and so conveniently placed within walking distance to the castle. The ONLY downside was that I was looking forward to using the outside spa pool only to find that it was an 'exclusive' feature costing an extra £30 (discounted rate) to use. Aside from that, it was an excellent stay thanks to a great deal I found through expedia. Highly recommended.