Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel

Posted Jun 1, 2015
Pros: Nothing to dislike really, apart from the toilet light which only came on if bedroom lights were turned on, bit of a pain during the night.
Cons: If I was a single occupant I would receive a comp bottle of water, we were 2 and still only one small bottle of water.
Location: Good location, easy access to everything.
Good location, don't get a cab from airport, take the Tram, £5, very clean and comfotable, get off at Princes St West(approx 30 mins), opposite is Canning street which leads to the Sheraton, 5 min walk. 10 min to castle, 10 to Princes St on foot, didn't walk to Holyrood but if you like a reasonable walk this will be no problem. George St for food or even Rose St, we purchased a 48hour bus tour ticket which gave us entrance to the Royal Yacht, Holyrood and the castle, saved around £40, Lovely city, will definitely visit again.
4 out of 5
by A verified traveler from York, UK

Close proximity to attractions

Posted May 30, 2015
Pros: Clean and comfortable.
Cons: Toilet adjacent to bathroom far too small. buffet breakfast should be included in the high nightly rate.
Location: Perfect location. Just a short walk to the castle and to Prince's Street.
Very pleasant experience. This was just a two-night stay to see the sights, so in effect I did not take advantage of the hotel's facilities. I thought that a coffee shop would have been a bonus. The price of food in the restaurant seemed a little expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Posted May 29, 2015
Pros: Everythng.
Cons: Nothing.
Great hotel. Just a 5 minute ride to the Edinburgh Castle (5 Pound taxi fare). Also great location, close to the best restaurants in town. Most of the taxi rides were 5 Pounds. Very clean, great rooms. Will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Great hotel in the centre of Edinburgh

Posted May 24, 2015
Fantastic hotel with the best spa facilities of any hotel we have been to. Will defiantly be back again
5 out of 5
Recommended
for Couples
by A verified traveler from southampton

Excellent hotel in the centre of Edinburgh

Posted May 21, 2015
Pros: The position of the hotel is execellent for visiting all the tourist attractions.
Cons: Nothing, we could not fault anything.
Location: The hotel is within easy walking distance of all the main attractions. We particularly enjoyed the city bus tour.
We had a very relaxing three night stay. We could not fault the hotel in any way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
delivered everything and more, absolutely delightful!
2 out of 5
by A verified traveler from Hertfordshire

Good location

Posted May 21, 2015
Pros: Comfortable
Cons: Deposits and prices
Location: Tour bus which includes entry to castle, palace and Britannia
Four of us stayed at this hotel. I was told when I booked that it included the spa and breakfast but not the gym. Unfortunately I never had it in writing. Breakfast was very expensive at £22 per head so we went next door to Bar One where the four of us had breakfast for £24. Drinks were also very expensive so we opted to go into town, so not far to go as the Hotel is well situated Despite having paid for our rooms in full in advance we had to pay a £50 deposit per night each room. Although they said it would be returned immediately on check out, I am still waiting for it. We checked out on 19th May
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Lovely clean hotel

Posted May 19, 2015
It was rather disappointing that we could not use all the spa areas. It was restricted to members and residents who paid extra however we were not aware of this extra charge !!
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Superb hotel - good city location

Posted May 19, 2015
Stayed here as special treat - worth every penny!! Only disappointment were the towels!! Really expected big fluffy towels - got small hard ones 😟
4 out of 5
Recommended
for Everyone
by A verified traveler from Zürich

Zentral gelegenes Hotel

Posted May 18, 2015
Wer auf Wellness setzt, kann sich darauf gefasst machen, das lediglich der Pool und ein kleiner Heissraum in diesem Wellnesshotel inbegriffen sind...