Junior Suite, 1 King Bed, Non Smoking | View from room
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Reviews of Ten Hill Place

4 out of 5
Ten Hill Place
10 Hill Place, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1006 reviews" "
Rating 8 - Good. 191 out of 1006 reviews" "
Rating 6 - Okay. 38 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 10 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Amenities
Quiet clean hotel in a central location
Stayed 1 night in Apr 2024
Response from Reservations on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nataliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a wonderful and convenient location.
Stayed 4 nights in Apr 2024
Response from Reservations on Apr 17, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Cristel, Madison

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and the bed very comfortable. The air conditioning was loud but I just turned off and it was okay. The remote control for the tv basically didn’t work. The supposed free drink every day didn’t happen
Stayed 2 nights in Apr 2024
Response from Reservations on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a nice place to stay , the breakfast was good , rooms were very clean and staff friendly and polite . It's a five min walk to the scottish museum , close to kirkland graveyard and near to the Royal mile . The only thing i would say is we thought the dinner prices were very expensive for a 4 star hotel but that might be a bit picky . The area around the hotel and north bridge could be cleaner but thats a problem in every city that needs to be addressed. Always wonder why we can't all be like the Japanese people who keep their country spotless
Stayed 3 nights in Apr 2024
Response from Reservations on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Appreciate luggage storage for repeat visitors
Stayed 1 night in Apr 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I would expect at least a chilled bottle of water in the fridge. And for handing out toiletries at reception-ridiculous. Stop trying to be so woke!!
Stayed 1 night in Apr 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite as sound-proofed, could hear doors slamming and talking but not too bad. Check-in took some time because Expedia payment had been processed on my end but not on the hotel's end, but staff was very nice about dealing with that issue.
Stayed 1 night in Apr 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, room was very neat; clean sheets & towels. Tea, coffee & biscuits in the room. Hotel location was very accessible & the fact that it was a VERY short walk away from Festival Theatre weherewe were going to see Hamilton (our reason for visit) was a HUGE bonus too. Staff we interacted with were very professional & helpful. I can say for sure ill be staying here again whenever im in Edinburgh for overnight visots or a weekend break.
Stayed 1 night in Apr 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert, Westhill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very tastefully decorated and handy lication
Stayed 2 nights in Apr 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Geoffrey, Ashton-in-Makerfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Out of the bustle of the city centre but still close at hand.
Stayed 1 night in Apr 2024
Response from Reservations on Apr 4, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel and room were nice and clean. However some of the lights in the room would not work, the body wash/ shampoo was of a very poor quality - they claim to try to reduce plastic waste, but doesn't matter how much I'd use, it would not foam enough, hard with long hair. Also room had moths, really hope I'm not taking any home with me.
Stayed 3 nights in Mar 2024
Response from Reservations on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and the staff very polite. good location and close to main places to see in Edimburgh
Stayed 1 night in Mar 2024
Response from Reservations on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as it was so central for the theatre we were going to. Had a very nice time & the staff were really friendly. We had breakfast which was just ok.We would stay again.
Stayed 1 night in Jan 2024
Response from Reservations on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This was an affordable hotel in a safe and walkable part of Edinburgh. Very happy we chose to stay here! Would definitely return.
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very eco friendly. location perfect. staff amazing. great gym
Stayed 4 nights in Mar 2024
Response from Reservations on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fiona

Stayed 5 nights in Mar 2024
Response from Reservations on Apr 4, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations on Mar 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sheena

Liked: Amenities
Friendly staff and the unique property, a change from chain hotels.
Stayed 1 night in Mar 2024
Response from Reservations on Mar 9, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and very convenient location.
Stayed 3 nights in Feb 2024
Response from Reservations on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay
Stayed 1 night in Feb 2024
Response from Reservations on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room. Very clean. Friendly staff.
Stayed 1 night in Feb 2024
Response from Reservations on Feb 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of everything. Very comfortable rooms, clean and really well maintained
Stayed 2 nights in Jan 2024
Response from Reservations on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Geoffrey, Ashton-in-Makerfield

Traveled with partner
Liked: Cleanliness, staff & service
It’s location is good for the Theatre and is not too far from the Royal mile.
Stayed 1 night in Feb 2024
Response from Reservations on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations on Feb 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Reservations on Feb 21, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Geoffrey, Ashton-in-Makerfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice breakfast and friendly staff. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Reservations on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 6 nights in Feb 2024
Response from Reservations on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophie Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Feb 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ian

Traveled with family
Clean, modern efficient
Stayed 2 nights in Feb 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Well located with friendly staff
Stayed 2 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, worth the price
Stayed 1 night in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street , but very convenient for Edinburgh old town
Stayed 1 night in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
A hidden gem! Totally beyond expectations, especially for the price. Stayed in an executive double on top floor. Service was friendly. Great location in an area of the city we're not so familiar with. Huge choice of bars, restaurants, independent shops nearby and close to the Royal Mile without being too busy. Free parking onsite was a huge bonus too.
Stayed 1 night in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Geoffrey, Ashton-in-Makerfield

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a good location. It’s got good amenities and the staff are very helpful.
Stayed 3 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cansu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problem, everything was good. Thank you.
Stayed 2 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Staff were exceptional, rooms are fabulous, dining options lovely, and the location is perfect — just close enough to everything but in a quiet place. Loved Ten Hill Place!
Stayed 5 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alex

Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff were wonderful! However, or room, esp. the unheated bathroom area, could've been a tad warmer. Getting out of the shower was an act of courage.
Stayed 1 night in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Abhinav

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Abhinav

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a long weekend
Excellent hotel with very friendly staff and a perfect walking distance to the main tourist areas in the city centre. On arrival we were lucky to get a free upgrade on the room on the top floor.
Stayed 1 night in Dec 2023
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and modern hotel. Lovely spacious room with all amenities required for the modern day traveler. Staff helpful and friendly throughout. Very good breakfast.
Stayed 1 night in Dec 2023
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Overall it was a pleasant stay, I would recommend the hotel. The hotel was very clean, well maintained, big shower corner, house keeping as you would expect. Walkable distance to the city center. Many restaurants and grocery stores in the area. Only things which could use improvement: 1) Receptionists don’t make eye contact with you / acknowledge you when you walk in. 2) You need to ask for Soap and Shampoo, they don’t have it in the room by default (they say for environmental reasons ;D ) 3) The bed is on the narrow side 4) During our stay the fire alarm sounded briefly, most likely because someone on our floor didn’t close the bathroom door when showering (there are notes on the shower door asking you to close the bathroom doors to avoid the alarm sounding) 5) There’s no Netflix or way to stream to the TV
Stayed 3 nights in Dec 2023
Response from Reservations on Feb 13, 2024
Thanks for staying with us. We appreciate your feedback!