Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by david from south wales

Nice hotel but over priced

Posted Apr 2, 2014
No in room tea and coffee and £25 each for breakfast a bit steep to fair !!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Elegant hotel ideally placed for visiting Edinburg

Posted Mar 3, 2014
Pros: Style!
Cons: Interior decoration rather dull.
Location: Central Edinburg. You can walk to most of the cultural, historic and shopping activities.
Classic grande dame in modern dress. Extremely friendly and helpful staff.
3 out of 5
Recommended
for Everyone
by Simon from Angus

Disappointed with cleanliness!

Posted Feb 24, 2014
This was to be the first trip away since the birth of our first child. The hotel looks lovely and the staff are friendly and polite. My only gripe was the fact that when turning down the bed at 10PM we discovered the sheets were stained!! Given the price you pay for a night you would expect better. Given the time of night we didn't complain but slept on towels. You may also find the rooms on the first floor noisy as they are above a nightclub/pub. I would stay again but would check the bed cleanliness earlier so any issues could be addressed at a more sociable hour.
4 out of 5
Recommended
for Everyone
by abdullah from Jeddah, Saudi Arabia

Beautiful

Posted Feb 24, 2014
Pros: The Staff, room service, food, drinks I'll sum it up with EVERYTHING.
Cons: Maybe a bit of the room interior.
Location: At the heart of Edinburgh, perfect.
I am a very frequent traveler, an average of two trips per month and 3-7 nights per month at hotels. I stayed at the Balmoral for 5 days and I have to say, the Service was absolutely brilliant, probably the best hotel service ever. The house keeping, room service, concierge, the bar, the in-hotel restaurant they are all amazing. Very classical, simple rooms. A bit noisy though with the main city st near by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous

Posted Feb 21, 2014
Just fabulous. Centrally located. Classy. Great staff.
5 out of 5
Recommended
for Everyone
by David from Northampton

Fantastic hotel, 1st class staff.

Posted Feb 14, 2014
the hotel in right in the middle of the city and is only a short walk from all the areas we wanted to visit. Go to the main information centre next door for details on tickets and tours.
5 out of 5
Recommended
for Everyone
by STAN AND JACKIE from BO'NESS SCOTLAND

GREAT LOCATION

Posted Jan 26, 2014
Pros: SERVICE AND STAFF, SPA AREA, HEATED SWIMMING POOL,
Location: MINUTES FROM STATION, TO THE LEFT AND IN FRONT ARE INDOOR SHOPPING CENTRES, FROM THE HOTEL LEFT 2 MINUTES PICK UP TOUR BUSES. GREAT LOCATION.
SERVICE SECOND TO NONE, ONE OF THE BEST HOTELS WE HAVE STAYED AT, IF YOU ARE LOOKING FOR A SPECIAL PLACE FOR ANY OCCASION YOU CANNOT GO WRONG CHOOSING THE BALMORAL .
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic spa treatments

Posted Jan 13, 2014 on Hotels.com
My husband and I stayed here for our 1st visit to Edinburgh. I absolutely loved it it ozzed style, comfort and luxury. The staff were very friendly and couldn't do enough for you. However, the best was the spa treatments the best I've ever had. The location is great really central. Would definitely stay there again and recommend it to anyone.
5 out of 5
Recommended
by DGW from N. E. England

quality service

Posted Jan 10, 2014 on Hotels.com
An excellent stay. Staff were excellent and the quality of service was first class. Excellent leisure facilities. Lovely unhurried breakfast. Would certainly stay again.
5 out of 5
Recommended
for Everyone
by Hamiltons from London

The Balmoral is in the perfect location.

Posted Jan 3, 2014
Pros: The location and the feel of the Scotish highlands.
Cons: They need to sort out the speed of seating people for breakfast. Also would of been nice to have complimentary tea and coffee in room.
Location: Very central, walking distance to shopping and to the Castle.
To experience Edinburgh with the great hospitality of Scotland and the luxury of a 5 star Hotel, you have to stay at the Balmoral. Location is fantastic.