Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Teacher from Scotland

Nice hotel could be better

Posted May 5, 2014
Pros: Locality, view, design, roof terrace.
Cons: Service & attention to detail.
On arrival we were told there was no room for us despite prior booking. Upon protestation an "upgraded" room magically appeared. Turn down service neglected to remove dirty dishes. Bed was too soft. Dressing gowns too small. Complimentary mini bar was excellent (2x beers, 2x prosecos & 2x water bottles) once a bottle opener had been obtained. Minibar water seems redundant since water is provided as standard from reception.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted May 5, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Robert from Newtonmore

Most comfortable bed EVER in opulent surroundings

Posted Apr 18, 2014
Pros: What wasn't to like?
Cons: Nothing.
Location: Prime location, within a short walk (or if necessary bus or forthcoming tram ride) of many of Edinburgh's attractions. At one end of Leith Walk.
Almost felt like celebrities with the opulent surroundings and the flawless attention from the impossibly beautiful staff. The room was spacious, equipped with everything one could wish for and the general ambience of the hotel and its surroundings were second to none. The bed was by far the most comfortable that either of us had ever slept in. Excellently located, its vast capacity was disguised by a modest facade. Would highly recommend this hotel for groups embarking upon a weekend in Edinburgh for its location, facilities and beautiful rooftop garden which would make an excellent meeting place for friends.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Chris from Warrington

Excellent city hotel

Posted Apr 14, 2014
Location: Excellent location. Close to station and all amenities and sites.
Lovely hotel. Upgraded ur to a garden room, which was lovely.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 9, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by chloe

This traveler left a rating score only Posted Apr 8, 2014 on Hotels.com
5 out of 5
Recommended
by Claire brown from Livingston

Practically perfect in every way

Posted Apr 1, 2014 on Hotels.com
On entering the hotel at check in to the morning we checked out we were made to feel special. The staff were all first class, the room was spacious, comfortable and luxurious. The hotel itself is amazingly plush, peaceful, just perfect. Can't fault anything. First class
4 out of 5
Recommended
for Shopping
by A verified traveler

Great city location

Posted Mar 30, 2014 on Hotels.com
Overall a nice hotel. I found the bed a little too soft. Air con and plumbing a bit noisy.