Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Hotel in Perfect Location

Posted Feb 3, 2015
Pros: Everything
Cons: Our towel rail in the bathroom wasn't working. Perhaps this could have been checked prior to our arrival. It's the only possible minute snag I could
Location: Right on the Royal Mile so a perfect location for exploring Old Town and just a two minute walk over the bridge to Princess Street.
Great bar area, fabulous food, exceptionally friendly and helpful staff. The rooms are very pleasant and surprisingly quiet especially given the location.
2 out of 5
by A verified travelerfrom Colorado

Convenient location, but that's about it

Posted Jan 6, 2015
Pros: Close to everything you need to get to in Edinburgh. We never had to walk more than five minutes to get to a tour pickup, and it's a ten minute walk to the train station, Edinburgh castle and Holly Rood palace. Tons of restaurants and shops around as well. Clean Lovely decor Cons: Once you enter the bedroom hallway, and in the room itself, everything smells horrible - like sewage. There's no lift. Which, if you're in rooms 7-9 as we were, means 90 stairs to get to your room. I counted. If you're not able bodied, or if you're tuckered out from climbing and walking on tours all day like we were, the stairs aren't nice. I know European hotel rooms are tiny, but this room was TINY. Like, we had to turn sideways to get along the wall to the bathroom. The shower is trying to kill you. It's an open one with a smooth stone floor and its slippery as all get out. Turns out Edinburgh has a rollicking night life. Not only will you hear everyone yelling on the busy street that you're next to, you'll hear pumping music from clubs, angry taxi drivers, etc. Also, the bottom of the inn is a rather popular bar so the noise from there drifts up too. Plan on not going to sleep until 3 am, and bring some earplugs. Speaking of the bottom being a bar, good luck getting prompt check in service if the bar is busy. Honestly, I could've forgiven everything else if it weren't for the horrendous smell. If we hadn't been there only two nights, we would have moved hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxed and friendly hotel

Posted Dec 2, 2014
We had a great time at the hotel, the location was super central and the staff were really very helpful at advising on places to go. We also enjoyed quality pub food and live music on the Saturday night. The room itself had a huge and very comfortable bed and a lovely bathroom - only quibble was that the WC door wasn't full length (separate from the bathroom). Overall a great stay.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great place, but no lift!

Posted Nov 24, 2014 on Hotels.com
Great place, but don't bring luggage - ther's no elevator (lift).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Within walking distance of where we wanted to go.

Posted Nov 13, 2014
Pros: . The staff were excellent, they could not do enough for us, free drink on arrival. a very high standard of room, and a good breakfast.
Cons: They could sell OVD Rum!!
Location: Just up the Bridges, on the Royal Mile, so close to shops and all attractions
We actually stayed at the Radisson Blu next door as part of a wedding party, but as we wished to stay an extra night in Edinburgh, and the Radisson was more expensive, we booked the Inn on the Mile. It does not look all that special from the outside, but we discovered that we had made an excellent choice. We would definately recommend to all visitors to Edinburgh.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Brilliant

Posted Nov 7, 2014 on Hotels.com
Simply outstanding
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Young, hip, convenient and fun

Posted Oct 22, 2014
Pros: All - and staff attention.
Cons: I couldn't figure out the shower turn on. But that was me.
Location: Central - see above
It is one of the slick stylish and compact Inns that are in city-centrals and cater to a crowd that want to be in the heart of it all. Quality beds and wares meet high-trend. All you need. If you want to luxuriate in your room you might find the curtailed space an issue but you shouldn't. Compact plush happens when you renovate a bank building or historical landmark - whichever this was. I want to rave about the customer care though. I was greeted, and cared for before asking - wake up calls and taxi for 3 AM set with a wink. Morning Latte and evening Ginger Beer. Yes, you might hear the life below in the street if on a low floor - but you are above a great pub and amidst the life of city and youth of the night. I had one night and walked about and absorbed the feel of the history and beauty of this city. Can't wait to return. Only blip is there is no lift for floors above - my luggage was carried to the top. Bless the young man. This is not a deal breaker, just had mush for legs after morning coastal hike. I will be back - Thanks to the staff.
5 out of 5
Recommended
for Personal Event
by Happy Travellersfrom Australia

Great Location

Posted Oct 9, 2014 on Hotels.com
The rooms have been refurbished to standard well above expectation. Simply superb rooms. The location is second to none - dead center in the Royal Mile - couldn't have wanted better. On top of it all, the building is a "stand alone" heritage listed bit or wonderland. Onlly 9 rooms, - hence why you check-in in the bar at ground level - obviously can't justify a separate reception area. Possibly the nicest surprise I have experienced in many, many years of travel. The only issue, common with all 'heritage/historic' buildings in the 'Old Town' is that it does not have a lift - not a problem for young travellers (it is only 3 floors), but for the older guests, problem solved by the fact that they will take your luggage up to your room anyway.
5 out of 5
Recommended
for Couples
by Brianfrom Miami

Loved it

Posted Oct 7, 2014 on Hotels.com
Modern hotel close to everything!
4 out of 5
Recommended
for Personal Event
by YJfrom UK

좋은 호텔

Posted Sep 27, 2014 on Hotels.com
처음에 도착해서 들어갈때… 일층이 레스토랑겸 바이기때문에 사람들이 부적거려 혼란스러웠습니다만 곧 스텝이 와서 체크인을 도와주었습니다. 제가 머무른 층이 제일 꼭대기 층 3층이었고 짐이 무거워서 걱정하였는데… 스텝이 다 옮겨주었습니다…정말친절하고 무었이든 도와주려는 모습이 인상적이었습니다…방도 넓고 좋았습니다. 위치는 올드타운의 센터기 때문에 돌아다니기 좋았습니다. 단하나 좀 귀찮았던것은 호텔 카드키가 잘 안되어서 4일동안 2-3번정도 바꾸었던것이었습니다만…그것이외에는 좋았습니다.