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Reviews of Victoria Park House Hotel

2 out of 5
Victoria Park House Hotel
221 Ferry Road, Edinburgh, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 80 reviews" "
Rating 8 - Good. 34 out of 80 reviews" "
Rating 6 - Okay. 14 out of 80 reviews" "
Rating 4 - Poor. 9 out of 80 reviews" "
Rating 2 - Terrible. 4 out of 80 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This hotel was well located with a bus route to the city. We booked a double bed and received a king which was great. Room was in good shape and the windows opened which was great on the warm nights.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019

8/10 Good

Mr

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2019
Response from Ammy on Jul 3, 2019
Glad to see that you have rated us positively! Do give us more chances to delight you in the future as well. Regards, Ammy

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Good for the price but disappointing breakfast
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but far from city centre
Place is nice but bare in mind it is far from city centre (by 40 min walking). Breakfast is included but you won't find many options...I am afraid to say but coffee is horrible..simply don't take it. Wifi didn't work from room but from common only. Staff were lovely.
Stayed 3 nights in Apr 2019

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
Nice place, a little dated and no shower in our room only a bath.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 5 days in room 7, check in was simple and unfussed, the room clean, simple and well presented. Breakfast was a continental style affair, with plenty on offer, cereals, toast, yogurt, fruit and croissants. The hotel is within easy reach of the city via the excellent bus service, using a simple single fare system or buy a day ticket and ride as many times as you like. The staff are lovely and friendly and there is a bar, which also caterers for special occasions but don’t let that put you off, our room was right above the bar but we never heard anything during the evenings. With only 10 rooms, everything is at a slower more relaxed pace over a larger establishment, as such you never feel rushed or hounded. The location is safe and quiet; we regularly walked or travelled by bus late at night without any feelings of apprehension and the locals are friendly and helpful.
Stayed 4 nights in Jan 2019

4/10 Poor

Sue, Malta

Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy . minimal cleaning.. minimal breakfast. Lousy service
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2nd stay at this hotel the last being approx 2 years ago. Great location and reasonable price
Stayed 2 nights in Nov 2018

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK
Never have I ever had someone unlock my hotel door and walk into the room absolutely disgusting never knocked or anything and walked in while me and my partner were changing and when confronted by hotels.com they said that according to the cctv it was the maid who knocked and entered the room and cleaned the room which was a total like as it was a man claiming to be the window cleaner absolutely disgusting do not stay here
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Lesley

Liked: Staff & service
Good value, fine for a short stay
Overall our stay was fine and reasonably good value for Edinburgh. We had to wait a bit for anyone to appear at reception when we checked in, although service was great when they did turn up. The hotel is a bit shabby in places and our room wasn't exactly spotless. But all the staff were very nice and there was a decent choice at breakfast (which is included in the room rate), although it's continental only.
Stayed 1 night in Oct 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The bedroom was great very clean and quite. Staff were happy to help and friendly. Location was good 10 minute drive from the centre of town.
Stayed 2 nights in Oct 2018

6/10 Okay

mel

Liked: Cleanliness, room comfort
Recent stay.
Hotel in a good location for visiting the royal yacht Britannia. Parking can be a problem as car park very small and on a narrow road. A full English breakfast was advertised as part of the booking but turned out to be a continental style breakfast. Both bars are very cosy and pricey, food served was average.
Stayed 1 night in Oct 2018

6/10 Okay

Juliana

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

M. Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely helpful, food good! Lovely old area.
Stayed 1 night in Sep 2018

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
The Staff Are Outstanding!
Staff are superb. Room was small and hot. Shower had very little power. Great location
Stayed 2 nights in Aug 2018

8/10 Good

Bob, Winnipeg Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Great beer in the pub.
Stayed 1 night in Aug 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Friendly hotel good breakfast but could do with some updating

8/10 Good

Sarah, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night away!
Lovely quiet location, clean and homely. The rooms were large and had all amenities required for a short break. Craig the cook was extremely helpful and made us a fab breakfast! All the staff were lovely and helpful.

2/10 Terrible

beware

Disliked: Property conditions & facilities, room comfort
Big disappointment!!!
It was horrible. Very rundown. The sheets were clean but the rest was bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel staff are exceptional will definitely be returning

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect B&B
Checked in quickly, the room (room 5) was close to a main road which worried me at first but it was really quiet overnight. Great little bar and restaurant on ground floor. Booked this last minute due to short notice work in Edinburgh, stayed for 2 nights and fell on my feet with this place. Shower in room hot and powerful, breakfast spot on, comfy bed. Can't fault it.

8/10 Good

Bogdan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I woild happily rate it as 4/5
Great value for a nice and friendly Hotel. City centre is about 18 minutes walk and very close to the sea as well. Morissisons is one minute away.

10/10 Excellent

Sami , Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exccelent room , clean ad tidy. good food the facility including tyhe bathroom is as you like it to be

8/10 Good

Keith, Dunblane.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Overnight stay following a family meal in Leith.

4/10 Poor

James, Glasgow

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wouldn't go back
Really good beds.Good for parking. Cold showers, breakfast a bit chaotic(short of staff), overcharged me a tenner. (Sorted it promptly, and apologetically, for me when I discovered it and phoned them)

10/10 Excellent

Aidas, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
Extremely friendly and accomodating staff, great food at the bar. Easy public transportation to Edinburgh.

8/10 Good

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price
Best bargain for the price.A bit far from city centre but buses are frequently available.Hotel staff is very vey freindly.The rooms are pretty nice as well.Would definately recommend.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
For the price it was very good value. Good food, friendly staff.

8/10 Good

Diravi, Rutland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, pleasant atmosphere
Good location, very good room, very good bed, good breakfast, easy parking, staff had a pleasant manner. No fuss, no hassle, no pretence. And the price was reasonable. I've stayed in a few hotels in Edinburgh and been disappointed, but this one was just fine!

10/10 Excellent

j, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great little hotel really enjoyed the 1 night stay and breakfast was lovely

10/10 Excellent

Barry, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good example of how to make people welcome
The rooms were clean, comfortable and the staff were very obliging. We were made to feel welcome at all times and two teenage daughters were able to make themselves at home which allowed myself and my wife to relax and enjoy the stay. The hotel has its own, off road parking which was useful. Good variety of breakfast available, I would recommend the full Scottish. We will definitely use hotel again in the summer.

8/10 Good

Heather M, New Holstein, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Edinburgh
Excellent customer sevice! Even though we arrived early, the staff held our bags while we explored Edinburgh. They also helped us arrange a taxi to the airport the next day. Room was comfortable and recently remodeled. Since it was a Friday night, there was a band playing in the bar but we couldn't hear it being on the third floor (or second floor as the British say). Would definitely stay here again.

8/10 Good

mary, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, room comfort
Great starting point for Edinburgh sightseeing!
Friendly and helpful staff at check-in. Private parking is available at the rear and is CCTV monitored. Two cozy lounges/bars are available on the ground floor. The king-size bed and the pillows were very comfortable. We had a good Scottish breakfast in the dining room. The hotel is within walking distance of the Royal Botanical Gardens and the Royal Yacht Display at the Leith Docks. Bus service to Princes Street is available adjacent to the property.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would stop again but not at weekend.
I arrived on a Sat night for work on a Sunday. There was a party on in the hotel and my room was directly above. Needless to say I didnt get any sleep until after midnight. The rest of the week was fine, and the staff were friendly enough but I had to track them down twice as no one at reception or bar.

10/10 Excellent

joe, dunfermline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The superior room was amazing very comfortable stay! Good mannered staff and breakfast was too notch! Will stay again!

8/10 Good

maureen, stromness orkney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
very nice place to stay staff very helpful

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
Lovely hotel with great service and food in bar. Very homely and a pleasure to relax at after exploring the city

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Stay at VPH.
Staff were very friendly, helpful and accommodating. There was a good choice of breakfast options. We enjoyed our stay and would return or recommend to friends.

6/10 Okay

Kris, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good bus access, free parking
I have a mixed response. The promised wi-fi did not work in our room (perhaps not in most rooms) but I could go downstairs or even out into the beergarden to get it. There was a private party our first night with a very loud band that went on for a while. Also room #6 has the misfortune of being just above the entrance to the downstairs bar. People often stood outside the entrance (perhaps to smoke?) and were very loud sometimes as we had our windows open for cooling. Our shower floor seemed to have a mat covering mildew(?). The free parking, breakfast, staff and easy bus connection were all very good. Plus it was lovely to have a king size bed which was quite comfortable.

4/10 Poor

steeble, Durham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Almost average
Staff were very pleasant and helpful. The hotel itself was very average. The breakfast came out cold and wasn't up to much. My main problem with the place was the bathroom in our 'superior' room. The doors were balanced on the runners at the top and had to be put back on a couple of times when opening and closing them. I even to tighten one of the runners back up as it looked like it was going to come off all together. The shower floor was cracked in a few places. There was cobwebs in the corners of the room also. Pretty poor if I'm honest. Wouldn't stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff
The hotel was more expensive than I wanted to spend, but perhaps that's just Edinburgh for you. 20 minute bus-ride from the city centre, which may be a turn-off for some. The rooms are clean and the staff helpful and accommodating. Food was good. The WiFi is decent, though it may not reach your room if you're very far from the lobby - mine was too far. Complementary shortbread is definitely a nice bonus :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Decision to have a break in Edinburgh
We made a spur of the moment choice to have a visit to Edinburgh and our stay in this very friendly hotel certainly made such a difference to our stay. We had a truly wonderful time.

6/10 Okay

Ray, Glasgow

Liked: Staff & service
Checked in at 4p.m.
Hotel was oblivousy in a process of renovation and when checking in was told we should have checked into a superior room. When checking in at 4p.m., room wasn't ready ready as bed still had to be made. Room was very small and although very clean, seemed very spartan. Shower door came off runners and had to be re-hung before using. Shower strips around base were lose and need re-fixing. Spot-lights at bed were too lose and need tightening to be serviceable. Only hand towels were supplied which were totally inadequate for shower use. Room in June on a hot night was very warm and when window was opened for fresh air, road noise was oppresive. Duvet was too small to cover double bed. Breakfast was very good, juice, cereals and excellent hot breakfast. Staff were attentive and keen to please. I got the impression that the hotel will become very good in time and definitely worthy of a. second visit, but this room was overpriced for the facilities currently offered.

8/10 Good

Traveller, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff in a pleasant hotel
The staff are tremendous and obliging beyond their call of duty, the hotel is pleasant, in a nice area of Edinburgh slightly detached from the noisy bustle of the city centre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Well Positioned
Very attentive Manager, nothing too much trouble. Hotel is a mixture of old and new