Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location was amazing!

Posted Jul 29, 2015
It was overall good, got exactly what i paid for. I really liked the location super close to west ed mall which was great . Honestly i have nothing bad to stay, our stay was good and everything went well.
2 out of 5
by A verified traveler from calgary

10 minutes drive to Edmonton mall

Posted Jul 29, 2015
I'm very disappointed with the Asian young lady. She needs to learn the importance of customer relationship. Instead of resolving the problem , she choose to argue . I found the expedia deal (2 beds w microwave and fridge) and she refuse to put me in da room with that. She said she will Charge me extra. Wow. I got so upset. On top of that she likes to talk back. Never again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan

Convenient -Close to West Edmonton mall

Posted Jul 26, 2015
Pros: Location, pet friendly
Cons: More competitive price
Location: Lots of restaurants and great shopping near by!
Pet friendly, close to mall, a little pricey but suited our needs! Restaurant next door has great food!
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient area

Posted Jul 25, 2015
Nice staff, very convenient area. Not the nicest hotel but for the price and convenience, I would rebook in the future.
1 out of 5
by A verified traveler

Posted Jul 12, 2015
Requesting a 200 deposit was not mention in the booking and stating t u will need to have it inspected prior to check out was not acceptable to me
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
i felt the staff lacked interest and helpful manners. They did their job, but were not very 'personable'.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
The lobby and exterior are outdated, but the room was remodel and nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to west Edmonton mall.

Posted Jul 5, 2015
Easy check in, good location, staff was prompt and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Easy to book, very quick check in , no problems. I would stay here again!
2 out of 5
by A verified traveler

Posted Jun 30, 2015
the first room is close to the door and pretty smoky. The window is close the street and it is too noisy to open window to refresh air. Air conditioner is pretty noisy.