Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom saskatoon

Close to airport

Posted May 7, 2015
Close to airport good free breakfast clean even though it was under renovation and quiet
Comment from Hotel Management
May 10, 2015 by subhash, Hotel Management
Dear Guest, Thank you for your nice comments. We are happy to hear that you enjoyed our breakfast and clean rooms. We hope to see you again. Regards, Subhash Guest relation supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 6, 2015
Excellent staff and close to all shopping areas. Rooms are spacious. Very clean even though they are doing renovations.
Comment from Hotel Management
May 10, 2015 by subhash, Hotel Management
Dear Guest, Thank you for taking the time to provide us with your feed back. We place great value on the information we receive from our guests and use their comments as a key part of our daily focus. I will be sure to share and celebrate your comments with our staff. We hope to continue to be your hotel of choice in the Leduc-Nisku area. Regards, Subhash Guest relation supervisor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan

Being renovated, but still very comfortable

Posted May 4, 2015
Cons: The only thing it lacked was a hook behind the bathroom door and a full length mirror somewhere in the room would have been nice.
Staff was very friendly and accommodating. We got one of the renovated room which was very nice. The bed and bedding was super comfortable! We would definitely stay here again.
Comment from Hotel Management
May 10, 2015 by subhash, Hotel Management
Dear Guest, Thank you for the nice compliments about our staff, renovated room and the comfortable beds. I will be sure to share and celebrate your comments with our team. We look forward to serving you. Regards, Subhash Guest relation supervisor
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cold Lake

One night stay at Leduc

Posted Apr 27, 2015
Pros: Staff, cleanliness, quier tSofter pillows t
Cons: Softer pillows.
Desk staff were courteous, efficient and helpful at check-in and checkout. Room was newly renovated, clean and well appointed. Quiet, pleasant stay.
Comment from Hotel Management
May 10, 2015 by subhash, Hotel Management
Dear Guest, Thank you for the wonderful comments about our front desk staff, clean and renovated rooms. We Look forward to serving you. Regards, Subhash Guest relation supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel/

Posted Apr 13, 2015
Cons: Rooms are comfortable and very clean
Location: Shopping close by, within walking distance.
Spent one night. Very nice despite the renovations taking place. Really don't impact the hotel or it's service.
Comment from Hotel Management
Apr 19, 2015 by Subhash, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your one night stay at our hotel. Our goal is to provide great hospitality services to our guest and it seems that during your stay we achieved our goal. Regards, Subhash Guest relation supervisor.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The room was nice enough. The bed was comfortable. And the staff were curtious and polite. The place was currently under renovation so the was some work noise. But the price was right.
Comment from Hotel Management
Apr 12, 2015 by subhash, Hotel Management
Dear Guest, Thank you for the wonderful comments about our rooms and staff. We are trying to minimize the construction noise while we complete the reno's. We Look forward to serving you. Regards, Subhash Guest relation supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with excellent breakfast

Posted Apr 6, 2015
Pros: it's location and also the quietness of our room.
Location: Close to city of Edmonton so there is lots to do
The continenta breakfast was excellent with a lot of choices
Comment from Hotel Management
Apr 12, 2015 by subhash, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that you had excellent breakfast. We look forward to serving you. Thanks, Subhash Guest relation supervisor
2 out of 5
by A verified traveler

Poor overall

Posted Mar 31, 2015
Desk personal was not friendly, abrupt. Slow with paperwork, and not happy at all. Lounge staff made eye contact with us and continued to text and then make a social call on his personal phone. Not friendly or welcoming .Had nachos Cheese and toppings only on very top portion of chips rest of chips were plain. Put in room right by elevator, which was noisy all night and early morning. We will never stay again.
Comment from Hotel Management
Apr 7, 2015 by subhash, Hotel Management
Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely apologize for the service issues you encountered during your stay. Our goal is to provide friendly and helpful, efficient service to all of our guests. We obviously failed to achieve our goal at this time. Please know that we will review your experience with our team to ensure that we make immediate improvements. We hope to serve you again. Regards, Subhash Guest relation supervisor.
2 out of 5
by A verified traveler

Lack of info

Posted Mar 30, 2015
Discounted rate on Expedia does not include park and fly. Did not know this and staff reluctant to sell service
Comment from Hotel Management
Apr 7, 2015 by subhash, Hotel Management
Dear Guest, Thank you for taking the time to provide us with your feedback. Sorry to hear that you didn't get the park and fly package on Expedia. We do offer a park and fly package when you book through our hotel. We Look forward to serving you. Regards, Subhash Guest relation supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel, love the renovations

Posted Mar 29, 2015
Had a wonderful stay, the newly renovated rooms were very nice. Best continental breakfast I've ever had. Staff was friendly. Very quiet and clean. Love the renivations
Comment from Hotel Management
Apr 2, 2015 by subhash, Hotel Management
Dear Guest, Thank you for the wonderful comments. We are happy to hear you had wonderful stay and enjoyed our newly renovated rooms. We strive to provide our guest with the best hospitality experiences. We look forward to serving you. Regards, Subhash Guest relation supervisor.