Ratings based on 1,434 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from lloydminster

Convenience

Posted Jul 15, 2014
Pros: Convenience to shopping, movies and restaurants.
Cons: No Kleenex tissues.
Location: Boardwalk restaurants, close to theatres and LRT if necessary for sports events.
Comfortable beds. Resolved a housekeeping issue promptly . Thanks for a great stay. It would have been helpful had we known specifically how to find the parkade but we managed okay. We would like to stay here again. Great shopping and convenient to restaurants and movies. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Decent

Posted Jul 9, 2014
Pros: location price comfort jacuzzi
I only stayed one night with my boyfriend in the jacuzzi suite. It was a decent size, clean and bed was comfy. Its not a super fansy hotel but it definatly did the trick and was worth the price. We odered room service late at night. The food was pretty good although they brought us dip without anything to dip with? and never did get back to our room with chips or something....which was kind of weird but other than that good stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel built in mall and close to Dt activites

Posted Jul 8, 2014
It was great experience loved the room and the location. Definatly comin back here.
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Well managed. Well kept. Very nice surroundings.

Posted Jul 8, 2014
Staff were professional, helpful and friendly. Hotel was very nice and spacious. Comfortable place. Would go again
1 out of 5
Recommended
for Everyone
by A verified traveler

No window

Posted Jul 6, 2014
Room was very clean and staffs are really friendly, but no windows in the bed room. In my case, It made me so tired. I felt couldn't take rest well. But you don't mind if there is no window, otherwise everything was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staycation

Posted Jul 5, 2014
Decided to have a staycation and chose this hotel over many others. Cozy and romantic. They even gave us complimentry chocolate covered strawberries. Jacuzzi was nice and not too big. Will stay again soon. Super friendly staff at the front desk.Excellent.
4 out of 5
Recommended
for Everyone
by J from Fredericton, NB

Excellent staff, somewhat tired, worn rooms.

Posted Jun 30, 2014
Pros: Very convenient location downtown; great staff.
Cons: Housekeeping; remove stains on chair at desk.
Excellent and friendly staff are present in all departments I dealt with (maintenance, front desk). All extremely helpful. Room was a bit worn and the toilet could have used a more thoroughly cleaned. I found the room a bit warm and called the front desk. Maintenance arrived within 5 minutes, made some adjustments and provided a fan. Great service.
4 out of 5
Recommended
for Everyone
by Choi from Brampton

Hotel at downtown

Posted Jun 30, 2014
Pros: Right at downtown
Location: shopping mall at lower level of the hotel
The jet bathtubs in the room is nice. Room size is good.
4 out of 5
Recommended
for Everyone
by michelle

Great location

Posted Jun 29, 2014
Location was great for shopping and nightlife on Jasper Ave
4 out of 5
Recommended
for Couples
by Jo from Toronto, Ontario

Very quiet.

Posted Jun 29, 2014
Pros: Very quiet.
Cons: The furniture and fixtures are old, dated, and sometimes stained.
Location: Right downtown, close to everything.
While the hotel is in need of a makeover, the staff are all extremely welcoming and nice. While the bathtub was very worn and stained, it seems to be because it is so old, as the overall cleanliness was excellent. Our priority for hotel rooms are comfort and quiet surroundings and both were exemplary.