Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveler

Posted Apr 8, 2015
it was a good place to stay in. the room was spacious and clean.
Comment from Hotel Management
Apr 16, 2015 by Violet Anderson, Hotel Management
We were pleased that you found the room spacious and clean. We look forward to welcoming you back. Thank you Violet Anderson
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel in a good location

Posted Mar 31, 2015
Clean hotel in a good location. Close to major roads and WEM. Very clean and comfortable.
Comment from Hotel Management
Apr 16, 2015 by Violet Anderson, Hotel Management
We were pleased to read that the location was convenient for you and that you found the hotel clean and comfortable. Thank you Violet Anderson
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prud'homme,Sask

Very clean place,the staff were wonderful

Posted Mar 27, 2015
Would definitely stay here again!!the room was clean,staff were excellent!
Comment from Hotel Management
Apr 16, 2015 by General Manager, Hotel Management
We are pleased that you enjoyed your stay and look forward to welcoming you again. Thank you Violet Anderson
4 out of 5
Recommended
for Everyone
by A verified travelerfrom alberta

Short stay

Posted Jan 26, 2015
We stayed here overnight on our way to Jasper. Room was clean and comfortable pool was nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilno, On.

Excellent place to stay

Posted Jan 25, 2015
Pros: everything, very clean
Cons: Nothing
Location: Edmonton mall is 10 min drive.
Me and my brother had 10 days of training in Edmonton to do and stayed here. We flew in from Ontario. We can't say enough good things about this place, top notch! the staff were so helpful with everything from taxis to information on the city to anything that needed looking after at this hotel, ( I needed paper for the printer) hot tub, pool are great, computers and laundry all works great, food and service at the restaurant are wonderful too!! This by far is the best place we have stayed and the entire team here is to be thanked for all of them working together and making are stay great, thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Business Visit

Posted Jan 19, 2015
Pros: The eating facilities located in the hotel.
Great hotel, good staff and neatly kept. Rooms are clean and well maintained.
Comment from Hotel Management
Jan 22, 2015 by Clare Janitz, Hotel Management
Thank you for taking the time to comment on your stay at Holiday Inn & Suites West Edmonton. We were pleased to read that you enjoyed your stay. Our staff take pride in keeping the hotel clean, well maintained and offering great service to our guests. We look forward to welcoming you on your next visit to Edmonton. Regards, Violet Anderson
5 out of 5
Recommended
for Everyone
by A verified traveler

Was very nice.

Posted Jan 12, 2015
Room was clean and comfortable, restaurant on site was very good.
Comment from Hotel Management
Jan 19, 2015 by Clare Janitz, Hotel Management
Thank you for taking the time to comment on your stay at Holiday Inn & Suites West Edmonton. We were pleased to read that you had a pleasant stay with us. Our staff take great pride in keeping our rooms clean and comfortable and we will be sure to share your comments with them. Regards, Violet Anderson
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Convenient location, clean and classy.

Posted Jan 6, 2015
Pros: Clean, quiet, and friendly.
Location: Right off 170th street, so it's a quick drive to WEM.
The hotel was modern, our room immaculate, and the staff very friendly and accommodating. The mattress was a little too soft for my taste, but otherwise comfortable. I would have liked a bigger pool and gym facilities and a complimentary breakfast would have been nice instead of dining at Ricky's (attached), whose food was reasonably priced but otherwise underwhelming. I'd definitely stay here again!
Comment from Hotel Management
Jan 10, 2015 by Clare Janitz, Hotel Management
Thank you for taking the time to comment on your stay at Holiday Inn & Suites West Edmonton. We were pleased to read that you enjoyed your clean room and our friendly staff. We are excited to inform you that all of our mattresses were replaced at the end of December. We look forward to welcoming you on your next stay. Regards, Violet Anderson
5 out of 5
Recommended
for Getaway With Friends
by Tyler

This traveler left a rating score only Posted Dec 17, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Tanner

This traveler left a rating score only Posted Dec 9, 2014 on Hotels.com