Ratings based on 401 Verified Reviews

They paid and stayed. We double-checked.
2.1 out of 5
46% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.5 Room comfort
1.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Horrible Hotel close to west Edmonton mall

Posted Apr 21, 2014
Horrible service horrible room the only good thing about this hotel is that it is close to the west Edmonton mall
2 out of 5
Recommended
for Everyone
by haywizzle from calgary

comfortable beds....otherwise

Posted Mar 30, 2014
Shower was broken, not the best location in regards to cleanliness. Nice lobby but after that, halls were dirty, rooms clean but old. Walls paper thin, could hear everything! Good for a cheap place to stay though
Comment from
Jan 10, 2014
We are upgrading our hotel via renovations. We are looking forward to serve you better soon.
2 out of 5
by A verified traveler

It was close to West Edmonton Mall

Posted Mar 29, 2014
The hotel was not up to the expectations. The rooms were not clean and the washrooms were triable. The lights in one rented were not working.
Comment from
Jan 1, 2014
Anonymous, We are renovating our hotel to serve you better, hopefully once the renovations are done, you will try us again. Cas H.J. Edmonton
3 out of 5
Recommended
for Everyone
by A verified traveler

Good overall

Posted Mar 25, 2014
Good in general although the hotel is old but overall it worth 70 per night
Comment from
Jan 10, 2014
We will keep the competitive rate and will further improve our services and renovations. Looking forward to serve you better soon.
3 out of 5
by mother of 5 from saskatchewan

Ok hotel needs upgrading

Posted Mar 25, 2014
The staff at the Howard were wonderful. The beds were comfortable. Although the rooms could be lot more cleaner. The patio had cigarette butts all over. Once they upgrade it will be a lot better and need to clean it up.
Comment from
Jan 10, 2014
Thank you for your comment. We will do all suggestions to help us serve you better. Thanks
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to West Edmonton Mall

Posted Mar 23, 2014
Carpet needs replacing otherwise good. Bed was very comfortable. I would stay there again.
Comment from
Jan 10, 2014
Dear Anonymous, We will changing Carpets, and all renovations needed to serve you better. Thank you for staying in our hotel.Looking forward to serve you better.
3 out of 5
Recommended
for Everyone
by Nath from Alberta

Ok for the Price

Posted Mar 9, 2014
Pros: The staff was accommodating and the price was cheap.
Cons: The room upgrade and linen.
Location: I wouldn't be able to say as I was there briefly.
The staff was really friendly and accommodating, but the hotel was what you pay for. It was not bad I have seen worse, but I've also seen better.
1 out of 5
by Bobby from L

Howard Johnson Edmonton. Do not ever stay,

Posted Feb 17, 2014
Room was horrific. Not clean. Shower leaked. Zero effort to make any situation better. Do Not ever stay at this hotel. Would love a refund.
1 out of 5
by lorraine from red deer

Had to upgrade room but both we're not very clean

Posted Feb 17, 2014
Will never stay there again bad neighbourhood lots of homeless people asking for cigarettes or money. Empty booze bottles at hotel entrance. Saw guy peeing by garbage can in back yuk
1 out of 5
by Katrina from Calgary

At least the Police seem to be on hand...

Posted Feb 10, 2014
Pros: Overall the rooms were clean & the beds comfortable. It was very central to locations we were visiting in Edmonton.
Cons: Finish the renovations to insure that people are receiving rooms like the ones seen online.
Location: Central to tons of shopping, West Edmonton Mall is not far. Not far from the Telus Science Centre.
I had booked 2 rooms for me and my friends girls weekend in Edmonton. Unfortunately the hotel was the worst part of our trip. It started with no mention of the fact the hotel was under renovations, the front lobby was ok but one of the rooms I booked was not in great shape, the bathroom was beyond worn down and there major patch jobs done on all the walls (it looked as though someone had punched a hole in the wall). The other hotel room I had booked smelled like cigarette smoke (this was a non-smoking room), and had a similarly worn bathroom and main room. The balconies off the rooms also looked like they would plunge you to your death if you got on them. The next problem occurred with a couple down the hall having a shouting match in the hallway before 5am Sunday morning. The noise problems continued off and on in the hall until 730am when the police arrested/removed the people from the hotel. Overall the rooms were clean and the beds comfortable, but the rooms were in such a rundown condition they probably should not have been used. I would not use this hotel again or recommend it to anyone.