Ratings based on 1,373 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

2 days there

Posted Sep 15, 2014
Pros: location is close to most things, jump on LRT and 3 stops to University
Cons: Think it could use a pool, although i have no idea where they would put it
Location: Middle of the city, good location to get to most things...
Well i found the hotel to be nice, staff very good. Have a wine and cheese sampling everyday but Sunday from 5:30-6:30. Breakfast was good with a lot of fruit and pastries
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

My second stay.

Posted Sep 15, 2014
Cons: Full length mirrors please!
I made a point of staying here again this year for a conference. The staff is always wonderful and helpful and welcoming, the rooms clean and well appointed and the beds are massive with extremely comfortable mattresses. Plenty of towels and prompt room service. The only criticism I have is no full length mirror anywhere in the room (I had to go out into the hallway to the elevators to check my appearance).
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Edmonton

Posted Sep 14, 2014
Comfortable with good staff and a very good breakfast very easy to get to with good parking
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray, AB

Hotel Stay-August 2014

Posted Sep 8, 2014
We have stayed at the Matrix twice previously. On this visit we were originally placed in a room across from a barking dog; the staff was very understanding and quickly put us in a different room. The mattress was hard, which was very surprising as we had chosen to stay here again because of the soft mattresses we previously enjoyed. Breakfast buffet was very satisfying, with many different choices.
5 out of 5
Recommended
for Everyone
by A verified traveler

An far underrated place to stay.

Posted Sep 6, 2014
Most consistently courteous, capable and welcoming staff I have found from many of the hotels in Edmonton. The breakfast buffet is a fantastic choice of hot and cold dishes which changed everyday of my stay. The buffet and the friendly staff is the perfect way to start a business day when you cannot be home.
4 out of 5
Recommended
for Everyone
by A verified traveler

ROOM Change

Posted Aug 27, 2014
Pros: Good taste of design and services
Cons: Need to clean the AC filter and noise.
Location: Location is good. Parking area was a little tight for large sedan or van.
Our room was next to elevator. It was very noisy. We requested to change the room. Unfortunately, no double beds room were available, we had to wait till 2 nights.
5 out of 5
Recommended
for Everyone
by A verified traveler from bc

Another great stay

Posted Aug 23, 2014
I've stayed about a dozen times and this was the best yet. Breakfast buffet was excellent. Free parking in downtown is still unbelievable. Very quiet in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Aug 20, 2014
Our stay at the Matrix hotel last weekend was fantastic! The hotel staff in particular were very friendly and helpful! The hotel was very modern and clean. Would definitely recommend it to anyone looking for a great place to stay in downtown Edmonton
5 out of 5
Recommended
for Everyone
by A verified traveler from Wetaskiwin

Unique location in downtown Edmonton

Posted Aug 19, 2014
This was my second stay at the Matrix and I was not disappointed. I enjoy the polite staff and decor of the comfortable clean rooms. I find this a great central location for downtown events. I will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Chic hotel in downtown Edmonton.

Posted Aug 18, 2014
Pros: Chic and modern décor; parking included.
Cons: Bathrooms were a little small and the sliding door is different.
Location: Excellent location, walking distance to Legislature, shopping, restaurants, nightlife.
Very nice hotel, chic and modern décor, comfortable and clean. Nice breakfast and enjoyed the wine and cheese. Shopping and good restaurants within walking distance.