Ratings based on 1,493 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A comfortable, well located, freindly hotel

Posted Jan 25, 2015
My preferred hotel in downtown Edmonton. They do seem to care about their clientele
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grande Prairie AB

Nice hotel in downtown

Posted Jan 19, 2015
I felt the hotel was worth the money, though the attached restaurant wasn't what I was expecting. Small menu and really fancy food. Other than that was good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dawson creek bc

Expedia elite upgrade

Posted Jan 12, 2015
Booked a king room and was uprated to a platinum suite. Beautiful room, free wine and cheese, and a very good breakfast buffet. Also free parking and WI fI
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Downtown boutique hotel close to the action.

Posted Jan 12, 2015
As a VIP Gold Plus, I was greeted respectfully, and upgraded to a Platinum Suite. Wonderful room. Free hot breakfast and happy hour. I very much enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

We keep returning

Posted Jan 4, 2015
Love the breakfast buffet. Very friendly staff and accomodation. Nicely decorated for Christmas.
5 out of 5
Recommended
for Couples
by A verified traveler

Fabulous

Posted Jan 3, 2015
We have stayed here many times in the past and will continue to do so. The wine tasting is always a great time and they have a fantastic breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort and convienience

Posted Jan 2, 2015
Pros: The breakfast is great. That re parking is an added bonus. It's also close to the Red Arrow bus ticket office and LRT.
Cons: I wish breakfast was served a bit later on week days.
Location: Close to shopping . LRT for South Centre Mall.Pauline
We stayed for two nights the hotel is clean and very quiet. The second night we went to a hockey game using the LRT which is just a block away . Very convenient I will use his hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

Amazing stay at The Matrix Hotel (once again!)

Posted Dec 29, 2014
Location: The Wildflower Restaurant in the hotel is to die for! We have been twice and love everything about it.
My husband and I couldn't be happier with this hotel. We will continue to stay here every time we come to Edmonton. This trip we booked a suite on the top floor for a little more romance. It was a beautiful room; very clean and the king-sized bed was incredibly comfortable. I had a soak in the jet-tub and the shower is fantastic with all its sprayers. Hotel staff are incredibly accommodating and polite. We went to the Mezzanine for a complementary wine and cheese tasting. Very nice touch :) Love The Matrix Hotel and Wildflower Restaurant! We will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great find

Posted Dec 29, 2014
Pros: Proximity to our daughter's house, the breakfast, and the friendly staff.
Cons: The weather! Edmonton is really cold!
Location: It is right downtown so it's easy to access any part of the city. Our visit was only to visit our daughter, who lives close by, so it was perfect.
We wanted a hotel that was close to where our daughter was staying and The Matrix fit the bill. What a find! It is a refurbished hotel that is modern but comfortable. The only outside sounds we heard all night was when someone was yelling while walking past our door. Otherwise it was blissfully quiet. The staff, especially in the mezzanine bar and breakfast area, were very friendly and helpful. The breakfast buffet included a choice of two types of Benedict (original and Florentine) as well as an assortment of pastries, fruit, juices, and hot drinks. Everything was perfectly prepared and delicious. The bed was firm and had crisp linens and a choice of pillows. The renovation meant the door in the bathroom had to be changed to a slider but that gave extra space for personal belongings. Overall, I loved it!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Nice hotel, very convenient location

Posted Dec 28, 2014
The location is 2mins walk from a LRT station, very convenient. The breakfast was nice. The only problem is that the room has some sound proof issues.