Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

By WEM

Posted Dec 19, 2014
Cons: The parking lot was very icey,need to put down salt,gravel.
Stayed there before and was nice. Was there do to work.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Calgary

Great Hotel in the NW of Edmonton

Posted Dec 17, 2014
Pros: Ample parking, quiet, friendly front staff
Cons: hmmm, I arrived late, left early what can I really say.
Location: not much that I could see, again I was here on business.
I stayed here on business, it's not as bad as many had said, it's really a case of that was then, this is now. I arrived at 8:00pm, front staff was courteous, I got a room on the 4th floor, was tidy, renovated a while ago, bed was fine, TV was fine, it was quiet and without any issues at all. Heat was on for me a bit too high, so I turned it down to my liking, but that was the only thing, the bathroom was just fine, floors had no carpeting so that I liked (hardwood style). Listen, if you are staying on business, then it's just fine, if you are staying for pleasure, then you will likely stay at the Fantasyland hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to WEM and transit.

Posted Dec 10, 2014
We stay here about once a month. The front desk staff are so friendly and accomodating! New renovations in the restaurant. Love the breakfast prices and hand cut fried potatoes.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Ab

Very convenient location.

Posted Nov 26, 2014
Pros: Very good location clean and friendly
Cons: Nothing
Location: There are malls and other stores close by
Very clean hotel and friendly staff. I stayed just one night by overall experience was very good and I would recommend this hotel to anyone because pricewise and the look inside out was overall very good!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2014
Good location and clean rooms. Also has a good restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Rooms are very clean.

Posted Nov 4, 2014
Pros: The cleanliness of the rooms
Location: West Edmonton Mall is just down the street.
This is our second time we stayed at this hotel. The rooms are updated with wood floors and ceramic tiles, which help to keep the rooms smelling fresher. The bedding and towels are in excellent condition and smell and feel very fresh and clean. The staff are very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location and Quiet

Posted Oct 25, 2014
Pros: Clean and comfortable, large room and hany.
Cons: Price
Location: West Edmonton Mall, Hotel Lounges and other bars and lounges.
Pleasant and hospitable people in hotel management and desk.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom fort mcmurray

Close to West Edmonton Mall

Posted Oct 14, 2014
Pros: How close it is to the mall.
Cons: The Internet wasn't that great. We ended up using 3G on our ipads to watch Netflix. No movies to rent either. ended up buying a HDMI cord & adapter
Location: West edmonton mall Speeders indoor racing Ghost tour edmonton.
It was a good stay. Will be back. A little entertainment one night was a man backing up from the court yard area and he hit the side of the building. Everyone was ok. He didn't even care to much he wrecked his new dodge.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was agood stay (kind of junky behind hotel)

Posted Oct 14, 2014
A little disappointed the wifi didn't Work,we were dependent on it working for business we had planed but staff did all they could to help with no avail
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to mall

Posted Oct 6, 2014
Everything was ok except one drinking glass was dirty looks like it was used and recovered.