Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Almost close to everything

Posted Jul 21, 2014
Awesome stay, great staff from the checking in desk to the house keeping staff
5 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon, sk

Great hotel we would stay again!

Posted Jul 16, 2014
Wonderful staff. We got to our room and someone had smoked in it. We booked a non smoking room. I went to the front desk and he moved us rooms right away no questions asked. He then told me "when we got to our new room and if there was anything wrong to call him and he would come right up"
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond,BC

Close to shopping malls and restaurants.

Posted Jul 14, 2014
Recommendable hotel. The staff are approachable. For the room the carpet needs to be upgraded and an exhaust fan for the washroom.
Comment from Hotel Management
Jul 23, 2014 by Rajesh, Hotel Management
We apologize you were not satisfied with the condition of certain aspects of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC

Excellent Service!

Posted Jul 11, 2014
Pros: A very pleasant place to stay in a very accessible location for our purpose.
Cons: There is an underground parking lot that we should have asked about. When the hotel is full, finding a close place to park is difficult.
Location: Situated at the South end of Edmonton; in-between Gateway Boulevard and Calgary Trail; easy access to the airport, Edmonton Commons and uptown.
We had a prepaid queen size bed room. When we checked in, we were upgraded to a lovely room with a kingsize bed. The large bathroom would have been impressive enough. We were also given vouchers for an excellent breakfast buffet. All staff members were friendly, courteous, and helpful in every way. The food is delicious and the restaurant area is very pleasant and relaxing. Even the hotel landscaping is tasteful. The location is easy to reach from the airport or for those wanting to shop in Edmonton Commons. The only problem we had was finding a place to park near the entrance. We will definitely stay there again.
Comment from Hotel Management
Jul 23, 2014 by Rajesh, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room and our restaurant. I do apologize you had some trouble with our parking, please feel free to come visit us at the front desk next time and we will be more than happy to help you find some alternatives. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary,AB

Nice hotel well situated

Posted Jul 8, 2014
Pros: Wonderful staff at front desk and at little pub on site. Very convenient location close to freeway and shopping. Nicely kept, very clean
Cons: Better lighting in sitting area. Lights were dim and not enough of them. Reading was difficult
Location: Easy access from freeways and good shopping and lots of restaurants nearby
Very nice stay, we were pleased to be upgraded to a suite which was very spacious and comfortable. Staff were very very pleasant and customer service excellent. Chairs and bed very comfortable. Would definitely recommend this hotel
5 out of 5
Recommended
for Everyone
by Jen from Qc

Nice hotel close to the airport and downtown

Posted Jun 23, 2014
I had a very Nice experience. The Hotal was great.
4 out of 5
Recommended
for Couples
by A verified traveler

The hotel was very good. I would gladly stay again

Posted Jun 22, 2014
Pros: The rooms were nice, clean, quite. The front desk service was great. The location was perfect and the parking stalls were big enough to park my truck.
Cons: Your pub design is spot on but the food needs work.
Location: The location is actually quite good. Shopping at South Point, West Edmonton Mall and Southgate Mall are easy to get to. Good restaurants nearby.
The hotel was very good. Clean and good service. If you are staying in Edmonton this is a nice place to stay. I would recommend going out for dinning. We ate in the pub and the food and the service was below average even for pub food. The live music in the pub was a surprise.
Comment from Hotel Management
Jul 5, 2014 by Lindsay, Hotel Management
Thank you for taking the time to respond about your stay. We are thrilled to see you enjopyed your stay with us and look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler

Entertainment

Posted Jun 1, 2014
Very nice to have live entertainment on site! Great stay! Loved the sleep number! Will def stay agin!
Comment from Hotel Management
Jun 4, 2014 by Rajesh, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the live entertainment in the Lion's Head Pub! We look forward to your next stay with us. Sincerely, Lyndsey Rae Assistant Front Office Manager.
3 out of 5
by A verified traveler from AB. Can.

place to sleep.

Posted May 29, 2014
Pros: The staff were very pleasant and helpful.
Cons: There could be more information in the room , e.g. , place to eat close by,ciy bus schedules and perhaps a continental breakfast included .
Location: Don't know of anything.
We were just here overnight for a medical appointment in the city so didn't really have much chance to experience anything but the room and the pool.
Comment from Hotel Management
Jun 4, 2014 by Rajesh, Hotel Management
Thank you for reaching out and writing your review. It’s unfortunate that you didn’t have the opportunity to enjoy more of our fabulous amenities. We hope your travels bring you back to us in the future and hopefully you can relax and enjoy a bit more of what we have to offer. Sincerely, Lyndsey Rae Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by pauline from Ft.Smith,N.T.

Conveniently located

Posted May 19, 2014
Pros: Nice pub inside the hotel, good, affordable food. The Gym, Sauna, and the pools.
Cons: No wedding party music after 1 am!!!!!
Location: Close to the hotel is the Italian Centre, an Italian Supermarket and coffee shop. A MUST when in Edmonton
Not impressed with reception staff Extremely friendly and efficient cleaning staff. Our room was done every morning before 10 am.